Jack Daniels Audi of Upper Saddle River

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Adam Zabrocki headshot

Adam Zabrocki

Finance Manager (143 Reviews)
Dealership Experience 11 years
Carlos Amaya headshot

Carlos Amaya

audi brand specialist (97 Reviews)
Peter Cassino headshot

Peter Cassino

Audi Brand Specialist (66 Reviews)
Dealer Experience 18 years
Dealership Experience 3 years

Cars on the lot

70 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Jack Daniels Audi of Upper Saddle River are from Cars.com and DealerRater.com

970 reviews

Talking with the people at Audi about leasing my new car...

5.0
by Harry G on Feb 26, 2021

Talking with the people at Audi about leasing my new car was hassle free. Was happy with the deal that I got and everything went smoothly. Ariel was very informative and helpful.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was a pleasure working with sales and finance...

5.0
by Lnoll on Feb 25, 2021

I was a pleasure working with sales and finance departments. Peter Cassino was very helpful and he spent giving test drives of various models to help me make my final decision.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very disappointed with Brandon's service. After I paid...

1.0
by noman.r on Feb 20, 2021

Very disappointed with Brandon's service. After I paid everything upfront, including my license plate fees, I was told to pay an additional $155. When I refused, Brandon threatened to not give my plates saying no money, no plates despite the fact that my contract stated nothing was due. He held my plates for a week and half until his manager, Sean, had to get involved. Definitely do not recommend Brandon nor the Upper Saddle Brook River Audi dealership. Extremely disappointed with their poor customer service.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I was truly pleased with how well my car buying...

5.0
by Patwen on Feb 16, 2021

I was truly pleased with how well my car buying experience went. Brandon made buying my Q5 painless. There was No back and forth. He was Honest and Straight to the point. I could not have asked for a better person to work with. Brandon and his team were true professionals. Also I have to give Carlos finance a lot of credit for getting me an amazing rate! Looking forward to doing business in the future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Peter is a knowledgeable and responsive salesperson and...

5.0
by Nina on Feb 16, 2021

Peter is a knowledgeable and responsive salesperson and he answered my questions and made himself accessible to follow up questions. I recommend working with Peter who made the process efficient and stress free.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I just leased my first car and Pete made the process easy...

5.0
by Jamelia on Feb 15, 2021

I just leased my first car and Pete made the process easy and worthwhile. He walked me through everything made sure I received the best deals and put me in a beautiful car. Everyone at the dealership was pleasant and a joy to work with. Great selections and best prices, highly recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Spiro and Carlos Amaya were AMAZING!! I highly recommend...

5.0
by Kristin S on Feb 15, 2021

Spiro and Carlos Amaya were AMAZING!! I highly recommend them & Jack Daniels Audi. Of U Saddle River.😊 very happy customers!! We’ll be back ! And Ariel & Manager Justin were both kind & friendly too!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Ava was just excellent in every way. She was very...

5.0
by Calvin on Feb 15, 2021

Ava was just excellent in every way. She was very knowledgeable with the car and finances involving the car purchase. She listened and assisted us in purchasing the perfect car for our needs. The car buying experience was just excellent all the way. Highly recommend Ava and her team at Jack Daniel Audi.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Pete Cassinino was very pleasant, efficient and...

5.0
by Lisa on Feb 13, 2021

Pete Cassinino was very pleasant, efficient and informative. He clearly explained the car leasing options. Pete patiently described the car features as well. My husband and I had a great experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great location and great Audi Q5 service. The most...

4.0
by ran on Feb 12, 2021

Great location and great Audi Q5 service. The most important decision was the easy transfer from the old lease to the new lease of the same Audi Q5. It’s almost better than owning a car and it deal with selling it. I would definitely recommend leasing an Audi car to other people.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
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