Jack Daniels Audi of Upper Saddle River

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Adam Zabrocki headshot

Adam Zabrocki

Finance Manager (143 Reviews)
Dealership Experience 11 years
Carlos Amaya headshot

Carlos Amaya

audi brand specialist (97 Reviews)
Peter Cassino headshot

Peter Cassino

Audi Brand Specialist (66 Reviews)
Dealer Experience 18 years
Dealership Experience 2 years

Cars on the lot

71 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Jack Daniels Audi of Upper Saddle River are from Cars.com and DealerRater.com

970 reviews

Our experience at Jack Daniels of Upper Saddle River was...

5.0
by Aaliotta14 on Mar 30, 2021

Our experience at Jack Daniels of Upper Saddle River was so awesome! The customer service is amazing from beginning to end! I personally dealt with Shawn and Ariel in the Sales Department and Carlos in Finance! I am so happy with my new Audi A4 S line!!! I would recommend to family, friends etc! thank you, thank you!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Will was wonderful to work with as well as very attentive...

5.0
by Brianrobertmccormick on Mar 30, 2021

Will was wonderful to work with as well as very attentive and helpful. He made the process fast and easy. Will also made sure I was very comfortable at the dealership and provided me with coffee and water. All other staff were very nice and helpful also.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We had a great experience with Brandon at jack danield...

5.0
by Afeldman on Mar 28, 2021

We had a great experience with Brandon at jack danield Audi of Upper Saddle River. He definitely was not just pushing to sell a car, he wanted to make sure that we we were getting exactly what was right for our family. Totally recommend Brandon to help you with your next car purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Experience was excellent with Michael Condosta who helped...

5.0
by np on Mar 28, 2021

Experience was excellent with Michael Condosta who helped me chose the right vehicle from the first call to finalizing the sale. My second experience with this dealearship in buying a car. Great job!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I cannot say enough about Derek our salesman. He should...

4.8
by gwwarren on Mar 26, 2021

I cannot say enough about Derek our salesman. He should be used as an example of what American customer service used to be, and what every company in the US should be striving to hire, and nurture. He’s knowledgeable, transparent, respectful, and provides his service with kindness and diligence. Thank you Derek for making our experience so pleasant. Pedro, was an extremely welcomed surprise as well. He saw from a distance that I was in need of something while Derek was dealing with our purchase. He approached me and help me out as needed.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Ava was awesome and did a great job in finding me another...

5.0
by Ahoyosrealtor on Mar 26, 2021

Ava was awesome and did a great job in finding me another lease. This is my second car from Jack Daniels USR and that speaks for itself. The all team did an amazing job

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I liked the buying process, I enjoyed working with Derek....

3.6
by Kevinholzer224 on Mar 26, 2021

I liked the buying process, I enjoyed working with Derek. I will say that the dealership does not seem to be fully updated like oat other Audi dealerships, but still a clean nice dealership.

Customer service 3.0 Overall experience 4.0 Does recommend this dealer.

Derek is great. Straightforward. On top of things....

5.0
by RSA on Mar 25, 2021

Derek is great. Straightforward. On top of things. Professional and thoughtful. I had a very positive experience and no complaints at all. He was terrific.

Overall experience 5.0 Does recommend this dealer.

Michael was relentless in trying to work for us to get a...

4.8
by EVLars on Mar 23, 2021

Michael was relentless in trying to work for us to get a deal done. I was not looking towards getting a new vehicle, but Mike worked hard and got everything in place proving that he works for his clients. Persistence, perseverance, and a can do attitude from 10am to 6pm in one day made it happen. Mike went above and beyond to get us into a newer, nicer, & better vehicle!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The sale process was very efficient and friendly. With a...

4.8
by A&P on Mar 23, 2021

The sale process was very efficient and friendly. With a high multitasking skills Mike (sales) and Adam (finance) helped us to sort out everything in a couple of days. The whole experience was very friendly and professional. Thank you Both for a job well done!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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