Jack Daniels Audi of Upper Saddle River

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Adam Zabrocki headshot

Adam Zabrocki

Finance Manager (143 Reviews)
Dealership Experience 11 years
Carlos Amaya headshot

Carlos Amaya

audi brand specialist (97 Reviews)
Peter Cassino headshot

Peter Cassino

Audi Brand Specialist (66 Reviews)
Dealer Experience 18 years
Dealership Experience 2 years

Cars on the lot

72 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Jack Daniels Audi of Upper Saddle River are from Cars.com and DealerRater.com

970 reviews

What a pleasure to deal with this Audi dealership....

5.0
by pp8010 on Jun 03, 2021

What a pleasure to deal with this Audi dealership. Professional, straightforward transaction today. I dealt with Ava Park, who was thorough, and fantastic from beginning to end, as well as Carlos Amaya, the Finance Manager. No BS. No pushiness. The way a car purchase should be.

Overall experience 5.0 Does recommend this dealer.

Michael is bursting with enthusiasm, respect and...

5.0
by carol on Jun 02, 2021

Michael is bursting with enthusiasm, respect and kindness. Customer service at it’s best, making the purchase of a gorgeous Audi even greater fun! Highly recommended!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience purchasing my new Audi at Jack Daniels...

5.0
by Sdmirante on May 25, 2021

Great experience purchasing my new Audi at Jack Daniels USR. My Audi Brand Specialist, Ava Park, made the purchase easy and effortless. Thanks so much!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The staff provided excellent service for my buying...

5.0
by Brennan on May 23, 2021

The staff provided excellent service for my buying experience.. Big Thanks to Michael Condosta and Carlos Amaya for the Great care they provided with everything.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

worst experience ever, for the highest cost

1.0
by Richard Certo on May 21, 2021

Jack Daniels Servie department has flubbed a software update so badly our car is disabled and no one in in dealership or Audi North America can fix it. This is day 5 of the serice experience nighmare. No one taking owner ship of the issue Audi casued, we have to chase Audi people for shreds on information. service manager left mid day after promising to all us with updates.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Micheal Condesta at Jack Daniels Audi in USR was the...

5.0
by Kathryn D. on May 14, 2021

Micheal Condesta at Jack Daniels Audi in USR was the best!! He got the sale done in a matter of minutes. Was truthful, efficient, and made the deal happen without any of the back and forth of other places. Great sense of humor - he had us laughing and made the whole experience an absolute pleasure!! I don’t think we’ve ever had a better salesman!! I would highly recommend Micheal and we will definitely use him again. Everyone at Jack Daniels Audi was an absolute pleasure!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We had a great experience with Will Giarusso at Jack...

5.0
by Abrits78 on May 11, 2021

We had a great experience with Will Giarusso at Jack Daniels Audi of Upper Saddle River NJ. Very satisfied with the service on getting a new car. Thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Brandon was super helpful and friendly throughout the...

5.0
by Victoriamessikian on Apr 28, 2021

Brandon was super helpful and friendly throughout the entire process! Amazing first-time car leasing experience. Get your Audi here, you will not regret it!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Bought a Tesla model S through this dealership and was...

5.0
by stefandenic on Apr 27, 2021

Bought a Tesla model S through this dealership and was helped by Michael. He was extremely helpful and always quick to respond with any questions I had. The process was easy and smooth when I was helped by Michael and I would defiantly consider him and this dealership in the future for any purchases.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Will was someone who made a stressful situation a breeze....

4.8
by Dlettierijr on Apr 26, 2021

Will was someone who made a stressful situation a breeze. He is personable and makes you feel as if your friends for years. Highly recommended.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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