Ira Honda 128
Cars on the lot
Dealership reviews
1424 reviews
Experience was okay.
Experience was okay. I’ve had better experiences with other dealers and car purchases in the past. Communucation was an issue. Was told certain things by the salesperson which he was not able to follow through on. I was almost given the wrong car when signing for the deal.
We apologize you had a 3-star experience vs a 5-star! You did get one of our newer sales reps who isn’t as quick as some of the longer-tenured staff. Rest assured we are training all staff regularly to avoid further delays. John McCarthy General Manager jmccarthy@Group1Auto.com
What's done is done. I got my vehicle and you got one more sales to add to your end of the month numbers if that is all that counts. Your sales team lost your dealership the potential of thousands of dollars though in maintenance and service revenue for the life of this car as I will not be bringing it there for servicing.
Great experience without any pressure in our search for a
Great experience without any pressure in our search for a vehicle. Néstor is Professional, knowledgeable and attentive.
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
The service was great, Paul explained everything what
The service was great, Paul explained everything what type of service was needed at this time
Thank you for your kind words! We thank you for your business and look forward to your next visit!
By far the worst dealership to purchase from.
By far the worst dealership to purchase from. The sales manager is aggressive, combative and has no people skills. They take no responsibility for the cars they sell one day off the lot. I was told “as long as it passes state inspection it no longer is our liability”.
Thank you for bringing this to my attention. I apologize for what you have experienced while buying a vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. John McCarthy General Manager jmccarthy@Group1Auto.com
Hi john I gave my number to Jason last week after a hostile conversation and told the general manager would contact me. No one has called me.
Great experience.
Great experience. Matt was our salesman and was professional and patient. The finance guy Marc was helpful as well.
Thank you for your kind words for our staff, we appreciate it!
Nicole was great to work with and kept me up to date with
Nicole was great to work with and kept me up to date with car progress
Thank you for your kind words for our staff, we appreciate it!
They were very helpful very patient with me explained
They were very helpful very patient with me explained everything to me and I would recommend them to my friends
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Great service.
Great service. Professional. Right to the point of the issues with the vehicle. Always does a nice hob
Thank you. We're glad that you had an excellent experience with your recent service visit.
Very friendly clean and efficient.
Very friendly clean and efficient. My advisor Irving did exactly what he told me and all that in less time what i had expected.
Thank you for your kind words for our staff, we appreciate it!
Total tipoff!
Total tipoff! Service writer LIED! Over charged $150.00 more than quoted! Liar! Never again.
KCC886 could you please contact me directly to review your charges? If something is off I will make it right. John McCarthy General Manager jmccarthy@Group1Auto.com
Hi Mr. McCarthy, I asked your Service Writer "How much is this going to cost?" Seems like a simple enough straight forward question. He told me $580.00. Although I thought it was a high cost I told him to go ahead with the "Triple Flush" of the transmission. He called and said the vehicle was ready and when I picked up the vehicle I was given a bill for $748.08!!!! Not the $580.00 he quoted. He only quoted the charge for the "Triple Flush", my question to him was what was it going to cost me?!? Sorry, be he LIED to get the work. Real company guy! This isn't the first vehicle I and my family have bought from the IRA group but we'll really rethink our future purchases if this is the way the company now operates. John Barry