Ira Honda 128

4.7

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

98 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Ira Honda 128 are from Cars.com and DealerRater.com

1423 reviews

Service person met me when I pulled in.

5.0
by smacarthur on May 16, 2022

Service person met me when I pulled in. People very pleasant and quick to get me on my way. Courtesy shuttle took me to work so I did not have to wait. Communication was very good and everything very prompt. Steve

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Great experience from the greetings to check out as

5.0
by Aki on May 14, 2022

Great experience from the greetings to check out as usual. Cassie is always very knowledgeable, quick and friendly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

This is the fifth car we have leased with this

5.0
by Denisempitts on May 13, 2022

This is the fifth car we have leased with this dealership, they are always helpful and professional which is why we continue to go there. Our salesman Paul was great !!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you! We are thrilled that our team provided you with the best experience! We thank you for your continued business!

Great service.

5.0
by Ringo on May 11, 2022

Great service. Got in and out quickly including a recall. Professional and everyone was accommodating.Thanks. I will be back!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

Friendly, efficient, skilled.

5.0
by Tallulah on May 11, 2022

Friendly, efficient, skilled. Explain future service needs clearly and complete repairs/services correctly and in timely fashion.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

I called in the morning & asked for an oil change, they

5.0
by stephenprimes on May 09, 2022

I called in the morning & asked for an oil change, they fit me it immediately. I loved their attitude & brought to my attention that I needed an inspection sticker which I really appreciated . I would recommend this dealership to anyone.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

Walked in with question and need.

5.0
by ronald.swain on May 05, 2022

Walked in with question and need. Left with answer and service done. Very very happy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Easy access and good service Pleasant surroundings

5.0
by Janetmhart on May 04, 2022

Easy access and good service Pleasant surroundings clean. Helpful check in and check out with explanation

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Rob Giovannucci was a great salesperson.

5.0
by Laurie1173 on May 03, 2022

Rob Giovannucci was a great salesperson. Everyone in the dealership was wonderful My deal was prompt and efficient.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the feedback. We thank you for your business and look forward to your next visit!

Experience was okay.

2.0
by Jasonchinod on May 03, 2022

Experience was okay. I’ve had better experiences with other dealers and car purchases in the past. Communucation was an issue. Was told certain things by the salesperson which he was not able to follow through on. I was almost given the wrong car when signing for the deal.

Customer service 4.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

We apologize you had a 3-star experience vs a 5-star! You did get one of our newer sales reps who isn’t as quick as some of the longer-tenured staff. Rest assured we are training all staff regularly to avoid further delays. John McCarthy General Manager jmccarthy@Group1Auto.com

What's done is done. I got my vehicle and you got one more sales to add to your end of the month numbers if that is all that counts. Your sales team lost your dealership the potential of thousands of dollars though in maintenance and service revenue for the life of this car as I will not be bringing it there for servicing.

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