International Kia of Orland Park

4.6

Hours of Operation

Service
Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

36 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of International Kia of Orland Park are from Cars.com and DealerRater.com

425 reviews

Best dealership I’ve ever done business with.

5.0
by anglotzrealtor on Jun 26, 2022

Best dealership I’ve ever done business with. Honest. Caring. Awesome experience every time I deal with them.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This was an unexpected purchase, Kayla & Jay made the

5.0
by heatherbecich on Jun 17, 2022

This was an unexpected purchase, Kayla & Jay made the experience very easy. They worked with me every step of the way. Janine in Finance was also very thorough when we sat down and went over options of the car. Everyone was nice & courteous ad very helpful! This was one of the best car purchasing experiences that I have had!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Best Kia dealership

5.0
by Chuck on Jun 17, 2022

I had the best car buying experience. The shortest wait time. Very clean pleasant showroom. Kayla my salesperson was easy to work with. The coffee also was good. I look forward to many years with my new Kia.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

From Emmalee, John and Paula we were treated very well.

5.0
by richardcj101 on Jun 16, 2022

From Emmalee, John and Paula we were treated very well. Everything was easy and smooth. I am still trying to figure out some of the features of the car, but if I have any problems I will call you Paula. Thanks for your help we are liking the car very much. Our Finance guy was excellent too.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Our salesman Daniel Frietag was extremely helpful and we

5.0
by johnsuelarmon on Jun 13, 2022

Our salesman Daniel Frietag was extremely helpful and we were very happy with our purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Everyone I worked with was extremely professional and

5.0
by James.ludois on Jun 08, 2022

Everyone I worked with was extremely professional and courteous. I highly recommend purchasing a car from them - they are trustworthy and want to give you the best experience possible.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Update: As of June of 2022, Their service department has

1.0
by mrpalms on Jun 07, 2022

Update: As of June of 2022, Their service department has yet to successfully repair the air conditioning system after four attempts. Each time we were charged $240 for diagnostics even though it was under the service guarantee warranty and they denied responsibility the last 3 times. If they properly diagnosed all the issues instead of the first easiest, the air conditioning would continue to work. The General Manager Chad Marshall has yet to contact me to discuss this situation and their Service Manager Amanda Martinez has made it personal by telling us they have a "file" on us and they shouldn't have allowed us to bring in the vehicle even though it was still under service guarantee. We were banned from returning to the dealership and threatened with the police if we did. This is how they treat their customers. All we wanted was the air conditioning properly fixed and instead they put a band-aid on the cheapest fix to get us out the door. After that, we were refused any responsibility and bullied if when we complained about it.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Dealer and brand are awful.

1.0
by Jpmatthews on Jun 03, 2022

Dealer and brand are awful. Acknowledged that work was under warranty then refused to complete work because their computer system was down for a couple months. Had to pay third party for repairs then International Kia refused to reimburse. It must a requirement that their service managers be rude as they always are and Rebecca is the worse. General Manager claims he will help, voicemail messages never returned.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Christian Loving was my sales person and he made the

5.0
by cjoseph221 on Jun 01, 2022

Christian Loving was my sales person and he made the whole car buying process very simple and easy for me especially as a first time buyer of a car

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Pearl was an excellent representative for Kia.

5.0
by rfox on May 29, 2022

Pearl was an excellent representative for Kia. She gave us complete and excellent customer service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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