INFINITI of Orland Park A Zeigler Auto Group Company

4.8

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

200 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of INFINITI of Orland Park A Zeigler Auto Group Company are from Cars.com and DealerRater.com

795 reviews

So, I go on there website, pick out a car, get my vehicle...

1.0
by rmg16744 on Jan 09, 2022

So, I go on there website, pick out a car, get my vehicle appraised by there site, was all good, now this is where the fun starts, I, tell them I’ll be back the next day on said vehicle, go in there to the dealer someone else is buying it, that’s not the problem tho. Salesman or Manager or whatever his title start jacking around on appraisal, so I tell him I need to get back home, he says I’ll call you within the hour with the info. Still waiting. Now the good part of my story is Lexus of Orland Park, did all the same that I did with Infinity except they honored their appraisal, plus a 1000 dollar Military discount and 350 dollar Costco discount, which were not available at Infinity, so instead of driving a QX 60 I, am now driving a Lexus RX 350 F Sport.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I arrived at my appointment times the service advisory...

5.0
by mslexus2004 on Jan 02, 2022

I arrived at my appointment times the service advisory said i didn't have appointment. He looks at my phone there's an appointment but computer schedule wasn't working if u don't mind waiting we wii see u it's a 2hr. So i waited and i was happy with the services. Thanks u

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great Service

5.0
by Toya on Dec 29, 2021

I always bring my car back to Zeigler for all of my car care needs and have had nothing but a great experience each time.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great customer service

5.0
by DEBORAH on Dec 23, 2021

Blake was very informative and professional. I have been here several times and it's always a great experience. Customer service is very important to me when I spend my money. I will come back again. Keep up the good Customer service skills

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

I love to get my car serviced at Zeigler Infiniti,...

5.0
by Lillianbrown22 on Dec 06, 2021

I love to get my car serviced at Zeigler Infiniti, because I get excellent services. I will always go for service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Professional, friendly, quick, clean and attentive. Great...

5.0
by Tim on Nov 27, 2021

Professional, friendly, quick, clean and attentive. Great place to get work done! Highly recommend for service!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My salesman Julian, was very helpful throughout the...

5.0
by EEW on Nov 27, 2021

My salesman Julian, was very helpful throughout the buying process. His assistance and the information he provided made this a happy time for me.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

My salesman Julian, was extremely helpful in the buying process and made this very simple and easy for me.

Blake was awesome! Highly recommend the service...

5.0
by Burk on Nov 22, 2021

Blake was awesome! Highly recommend the service department at Zeigler Infiniti. The vehicle was bought elsewhere...but it will only be serviced at Infiniti of Orland Park!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Buyers be aware of scam!

1.0
by Shah on Nov 21, 2021

This place is a ripoff! First they tell me on the phone they would match any carmax estimate and even beat it by $500. Then when I walked into their dealership, they tell me that since my Carmax offer was more than 3 weeks old, they can’t match it and tried to offer me $2,000 less for my trade in than what carmax offered. In addition, the car I was trying to buy from them which was a Lexus had scratches all over and it looked like the front bumber was glued on. This Lexus I was trying to buy clearly looked like it had prior damages, but they told me on the phone it was in very good shape. The worst part is they knew I was coming from far far away and thought if they can get me to come to their dealership, then they can rip me off thinking I would take their bait. Buyers please be aware and do not trust them. I will never ever walk into their dealership even if they offered to give me a car for free!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Mateen was amazing! Kind, honest, and went above and...

5.0
by karen.mclean64 on Nov 11, 2021

Mateen was amazing! Kind, honest, and went above and beyond! Outstanding service! Five star rating!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.