Infiniti of Memphis

4.7

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Dealership reviews

4.7
Rating and reviews of Infiniti of Memphis are from Cars.com and DealerRater.com

246 reviews

Great place to get service done on your vehicle very

5.0
by Rockjones35 on Jul 01, 2022

Great place to get service done on your vehicle very knowledgeable service people nice job

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service is always great quick on the phone all business

5.0
by Tngamt on Jun 28, 2022

Service is always great quick on the phone all business usually exceed my expectations Nothing to recommend for change

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are so happy to hear you had a great experience with our team. We work hard every day to give all our customers top notch service and sales. Thank you so much for trusting our team with your automobile needs. We look forward to seeing you again soon.

Great customer service great service men clean facility I

5.0
by Rockjones35 on Jun 23, 2022

Great customer service great service men clean facility I love the way they make you feel important

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

You are important to us and we appreciate you. Thank you so much for the 5 Star Review. We look forward to serving you again.

Erin is an excellent service advisor and this is a good

5.0
by emcknightjr on Jun 20, 2022

Erin is an excellent service advisor and this is a good dealership. The dealership is a customer friendly business.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for the kind words - we appreciate you and I'll be sure to tell Erin, she will appreciate that. We look forward to serving you again.

I have owned an Infiniti since 2006 and I have been

5.0
by dasarden on Jun 16, 2022

I have owned an Infiniti since 2006 and I have been extremely happy with my decision to purchase my FX35. The service has been amazing and was a big selling point. I have not looked back since. I recently purchased the QX50 and I only wish they didn't change a thing from the FX35, which I still own. I am one happy Infiniti owner. I think you will be too. They put a of of emphasis on style, maintenance, customer concerns and overall satisfaction with your purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Congrats on your new ride! Infiniti of Memphis is so happy to hear you had a great experience with our team. Thank you for your business and we look forward to serving you again.

The people at this dealership are always very

5.0
by cgreer3 on Jun 15, 2022

The people at this dealership are always very professional when I come in to have my car serviced.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for the 5 Star Review. Our team at Infiniti of Memphis work hard every day to give our customers the best experience possible when they visit us. We appreciate you and look forward to serving you again soon.

Great people, fast service, professional, and respectful,

5.0
by Mdtrunner on May 30, 2022

Great people, fast service, professional, and respectful, thank you so much. I will return as a satisfied customer.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the kind words! We appreciate you and are happy to hear you received excellent service from our team. We work hard everyday to make sure all our customers are happy with their automotive needs. Thank you again and we look forward to serving you again soon.

Everytime I bring my SUV to Infiniti of Memphis on

5.0
by lashandajohnson5 on May 16, 2022

Everytime I bring my SUV to Infiniti of Memphis on German Town Park Way, the manager Mike in automotive is very nice and takes time out to here my concerns. Thanks Mike.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for the kind words and I'll be sure to pass them along to Mike. Thank you for your business and we look forward to seeing you again.

Mike was very professional and helpful in my experience.

5.0
by Hawki322002 on Apr 03, 2022

Mike was very professional and helpful in my experience. He made me at ease and kept me informed.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are very happy to hear you had a 5 Star Experience during your visit to Infiniti Of Memphis. I will be sure to pass along your kind words to Mike. Thank you so much for your business.

My service consultant was exceptionally awesome!

5.0
by sailstawanda123 on Apr 03, 2022

My service consultant was exceptionally awesome!!! I’m so grateful to be a part of the Infiniti family!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

And we are so happy that you are a part of our Family as well. Thank you so much for your business and we look forward to serving you again soon.

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