Import Auto Sales

4.2

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

57 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Import Auto Sales are from Cars.com and DealerRater.com

100 reviews

I didn't end up buying a vehicle with this dealership.

4.0
by elincoln02 on Mar 21, 2022

I didn't end up buying a vehicle with this dealership. I initially emailed and they responded quickly. I set up my test drive and afterward I still wasn't ready to purchase. I called to ask a few questions and no one answered so I stopped by a few days later and they were happy to assist me and talk through everything. Ultimately I did apply to purchase and they ran my application for the loan and I was denied despite having a 734 credit score. I was not denied for the pre-approvals for any other service including at the dealership I did end up buying from. I am almost confident it's because of the salvage title on Import's cars. You may get a good deal but it may also come with additional challeges.

Overall experience 4.0 Does not recommend this dealer.

Great buying experience, Great car.

5.0
by Mark and Paula on Feb 08, 2022

They are up front that ALL of their vehicles have had some sort of damage, and salvage titles. We found a nice car there and we were treated very well and answered all our questions. The deal was easy to make and we hope to have this vehicle for many years.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service, Great work. Good Value.

4.0
by John W on Jan 15, 2022

This is a company that takes salvage vehicles and gives them new life. I felt my car was reasonably priced and they did a great job of putting everything out in the open. Showed me the damage photos and the work they did to repair it. Ty did a great job of explaining this. I ended up buying the vehicle, trading in my other one and they were more than understanding in giving me time to get the title from my other vehicle. Buy the extended warrantee they offer. It's worth it.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

No pressure

5.0
by Jeff Spinner on Jan 04, 2020

Stopped to look for Subaru’s. Max was really nice and didn’t pressure us to buy. We stopped in, test drove a Forester and left. The vehicle wasn’t exactly what my wife wanted but the experience was easy and pressure free.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Don’t waste your time and money here

1.7
by Chantel on Nov 07, 2019

I bought a car here a couple months ago and they were very nice to me, AT FIRST. Took forever to get my title and tabs, they kept making bs excuses on why they haven’t received it. Talked to DMV and asked if they received any paper work regarding to the car but DMV said they have even recieved their “title transfer”. Over time as you keep asking the dealer questions about the issue and as you keep coming back for THEIR ISSUE in not receiving the title, they become more rude

Customer service 2.0 Buying process 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Avoid Import Auto

1.8
by Martin on Jul 31, 2019

1.5 years later: Avoid Import Auto. In March 2018, I paid an additional fee on top of purchase price for a new timing belt. They sub'd job out, which was done incorrectly and negligently. Water Pump installed incorrectly per Toyota's manual, and leaked a couple weeks later. Also, radiator was damaged by the shop when fan was removed. Lastly, car, which is over 6 years old, has hail damage, which I did not notice when purchasing and covered in snow. No courtesy disclosure or notice on the hail damage. Neither Import Auto or the sub shop will stand behind their negligent work, only asking that I pay again for same job. Also, they have refused to respond to three written demand letters from the MN Atty General's Office. So avoid Import if you ever wish to resolve issues that may arise.

Customer service 1.0 Buying process 4.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Lies and Deception

1.0
by Ed on May 01, 2019

My wife and I contacted Import Auto Sales to ask about details of a vehicle they had listed on the internet. It was a used Audi that we were interested in. They called us back and answered our questions and we arranged to go test drive the car. The next day we went to look at the car. We liked it alot and asked if we could take it to a mechanic to look at it before we would buy it. The mechanic told us that it had significant body work done on it and that it wasn't good work. We were so surprised because the saleman told us that the vehicle didn't have any damage. We took the car back to the dealership and told them what the mechanic said. They told us that is why the price was so low. We asked why they didn't tell us about the damage before when we asked and they said that they weren't aware of it. We didn't read reviews before going there and are now very glad that we didn't buy a car there because they definitely hide the details about the damage history on their cars. Be careful with this company.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Shady, rude and arrogant. Terrible experience.

1.0
by Alexis on Apr 30, 2019

My family had a terrible experience. They were arrogant and rude. They treated us like we were stupid for asking questions. We were very concerned about their reputation of selling cars that were damaged before. We still tried to give them a chance because they had a couple cars that we would have considered but they treated us so terrible that we left. We are so glad that we did because all we ever hear about them is that they are running a shady business and hide things from customers.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Excellent Service

5.0
by Andy B on Feb 21, 2019

Import auto sale is the best, i had the most pleasant and professional experience. I purchased 2016 Subaru Impreza Salvage title repairable the guys show me where the car was hit and how it was repaired the car was in excellent condition and I SAVE a lots of money great buying experience, super excited about the purchase. These people who works here are RESPECTED FRIENDLY AND HONEST, once again I can highly recommend this dealership, Import Auto Sale thank you so much.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

excellent experience

5.0
by Mila on Feb 18, 2019

this dealer it's top-notch I bought a car from here,2015 Subaru Impreza salvage title repairable,the guys show me where the car was hit and how it was repaired the car was in excellent condition, plus I save a lots of money. Thank you guys so much.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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