Imlay City Ford

4.6

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–2:00pm
Sunday
Closed

Cars on the lot

79 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Imlay City Ford are from Cars.com and DealerRater.com

294 reviews

2020 Ford Ranger

5.0
by Allen Stevens on Jan 10, 2022

My Ford Ranger was the third purchase at Imlay City Ford and I have to say that my salesman Dale was great to deal with and the service has been great too.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Imlay City Ford

1.0
by Mary Zerr on Jan 10, 2022

I will never buy a Ford product again. Too many problems with my F-150 truck (which has always been taken in for routine maintenance, stays in a garage and has low miles. Ford products are junk and need repairs a lot.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Mary, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would like the chance to talk to you further so please do call us at (810) 724-5900 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Rusty Elmo

4.0
by Carolyn Pauli-scruggs on Jan 05, 2022

I have the dealer check Rusty over whenever she gets an oil change. They do a great job. Rusty Elmo is based on the paint color.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Carolyn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

2021 Ford Edge

5.0
by Victor Debono on Jan 03, 2022

Very satisfied with the quality of service and the attention given to me.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Victor, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

New Car Purchase

5.0
by David Kierpaul on Dec 31, 2021

The car was delivered fast. Salesmen went out of his way to deliver car that day

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello David, congratulations on your new vehicle. Thank you for leaving such a great review and high star rating. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

Came in for a works package for my f150 didn't have an...

5.0
by Ethan F on Oct 26, 2021

Came in for a works package for my f150 didn't have an appointment and they still got me out of there in under an hour. This is my first time here but definitely will be coming back in the future. Staff is friendly as well I highly recommend taking your vehicle here for any service needs.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great transactions. The sale went exceptionally smooth....

5.0
by Fred on Sep 27, 2021

Great transactions. The sale went exceptionally smooth. I would strongly recommend this dealer to everyone looking to purchase a vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The purchase of my f350 was very easy and no problems....

5.0
by m_dsmith403 on Sep 10, 2021

The purchase of my f350 was very easy and no problems. My salesperson Cheri was excellent, she gave us great service. Barb the service manager was also helpful in getting my truck in a timely manner. I would definitely recommend Imlay City Ford and Cheri.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

service user

5.0
by Stanley Hiselman on Jun 26, 2021

everything tops, service people, and of course, service.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

fred grande dealership

4.2
by David Parzynski on Jun 21, 2021

Very good would recommend this dealer. Service was very good no pressure on buying car

Customer service 5.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
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