Ilan's Auto Sales

4.3

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00am
Thursday
9:00am–5:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

40 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Ilan's Auto Sales are from Cars.com and DealerRater.com

105 reviews

Straightforward

1.3
by oldman on Nov 14, 2016

These guys were great! They were honest, helpful, and efficient. Ilan was flexible with the price and Don was informative and honest about warranties and anything else I needed to know. No pressure sales and everything went at my pace. A great little dealership!

Customer service 2.0 Buying process 1.0 Overall experience 1.0 Does recommend this dealer. Did purchase a vehicle.

Good Dealership

4.0
by Steve Olsovsky on Nov 09, 2016

nice little dealership, they were friendly and helpful. Last November I purchased a black 07 Mustang Conv. It was in great shape w/ 56K on it. I use it as a weekend pleasure car , so I only put on @ 400 mi. on it. Two weeks ago it got inspected by my mechanic of 25 yrs. who said it needs right front lower ball joint and a strut, so I said do both struts while you are at it, thus coming out to a $700 repair.

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Steve, Thank you for your kind review. If you had called us before fixing it I could have saved you approximately half of the cost. I'm glad you're enjoying the car and continue to have pleasure in driving it. Thank you for your business and if you need a car in the future you will keep us in mind.

Dedicated to pleasing customers

5.0
by DiamondzBeamer on Sep 20, 2016

I cannot say enough about my car buying experiencing with Ilan? Used Car Dealership. I called one day about a car I was interested in test driving, walked in, and drove out the car on the same day. Mr. Ilan, and his staff were exceptional hard working professionals in making me feel comfortable, and explaining all steps as they occurred to close the deal. I felt very welcomed! I highly recommend checking them out (10-Stars)! The inventory was wide, including the condition of the stock, and to top it off the prices were great! I will be bringing my car back there for any required services and repairs. Janice

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Janice, We can't thank you enough for the (10) star report. We enjoyed working with you and we are very happy that you are so pleased. Positive feedback is so helpful to us and we will continue to do everything we can to please our customers. Enjoy your new car and we'll help you out in any way we can. Ilan's Auto Sales

Friendly, Helpful, Went Above and Beyond

5.0
by JennaT on Sep 14, 2016

I had a wonderful experience at Ilan's thanks to the friendly, helpful staff. I ran into some complications with my insurance and my bank (completely unrelated to the dealership) which made the buying process longer than expected, and everyone at Ilan's was wonderful in assisting me with whatever I needed, as well as making sure my family and I were comfortable as we waited. They went above and beyond, and I highly recommend going to this dealership if you're looking to purchase a car.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Jenna T., We appreciate your note of satisfaction. We're glad we could be of help to you in your experience in shopping for a car. It was a pleasure working with you and hope we can be of assistance to you in the future. Enjoy your car.

Just what I was looking for.

4.8
by JoeJoe on Jul 26, 2016

I found just what I was looking for at Ilan's. Thanks so much for getting me in a really nice truck. Great customer service. Everyone was very polite. The team at Ilan' s really made my buying experience hassle free.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear JoeJoe, Thank you for your generous note of satisfaction. We do try to make purchasing a car from us a hassle free experience and it sounds as if we accomplished that. We hope you enjoy your truck.

Excellent dealership,Highly Recommend Ilan's Auto

5.0
by Runji Zhu on Feb 27, 2016

As an international student in Arcadia University, i will highly recommend this dealer to my friend. He is a very nice man full of patience. He found a perfect car for our students which helps me save more compared with my other friends'. I have to say the quality of my car is perfect! It was a pleasant transaction. You would love your car if you choose this nice dealership!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your positive response. We are very happy that you had such a positive experience with us. We strive to make everyone's experience a good one. We hope you continue to enjoy your car and will keep us in mind for any future purchases.

2nd Car Purchased from Ilan's

5.0
by AndrewS on Feb 03, 2016

I cannot say enough positive things about my experience buying a car from Ilan's. This is the second car I purchased from Ilan's. Ilan and his staff assisted not only in finding me the perfect car today, but gave me much needed feedback and help in figuring out how to maximize the value of the car I was trading in. I was very skeptical buying used cars from anyone before I met Ilan. Both cars I purchased have worked out better than expected. To boot, he put me in touch with an agent who ended up saving me close to $100/month on my previous auto insurance coverage. I will continue to use Ilan's in the future, and would not hesitate in recommending him to anyone I know!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Andrew, Thank you so much for your glowing review about Ilan's Auto Sales. We enjoyed working with you and we're very happy to hear that you enjoyed your experience with us. We would be very happy to work with you and your friends in any way we can in future sales. Enjoy your new car .

no communication skills what's so ever

1.0
by Jen on Nov 24, 2015

Called because I was interested in a vehicle they had mind you I love pretty far away was willing to take the drive but with the response I got over the phone and just the way they spoke I didn't like will not be making a purchase !!!

Customer service 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Sorry that this occurred. We always try our best to help our customers in any way we can. If you would like to call us back we would do whatever we can to rectify this situation. Our phone number is 215-576-1610.

No response

3.0
by no name on Nov 12, 2015

I contacted this seller twice through cars.com, but I never got any response from the dealer. We had a great experience visiting the site and talking to the dealer. Apparently, online page is not quickly updated. Please call the dealer before you go visit to look at any of the vehicles listed on the dealership page.

Customer service 1.0 Overall facilities 5.0 Overall experience 3.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We apologize for any inconvenience this may have caused you. There are times we are unable to update our site as frequently as we would like. It's always a good idea to call ahead to check and see if a car is still available.

Excellent Delaership a Must Visit

5.0
by Mo and Corey on Oct 31, 2015

I just purchased a SUV (Hyundai Santa Fe) today from here. They inspected the car and had new tags on it. They fixed my suspension and they added a automatic starter to my car all free of charge. They also gave me two new keyless remotes ( I know because I had test driven the car a week before and the keyless remotes were older and worn). They detailed the car in the inside and out. The customer service was great our car salesman was Don. We will definitely buy our next car from there.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Mo and Corey, Thank you so much for your lovely review. We enjoyed working with you and we're so glad that you're pleased with your car. Please keep us in mind for any future purchases as we would be happy to help in any way we can.

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