Ilan's Auto Sales

4.3

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00am
Thursday
9:00am–5:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

43 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Ilan's Auto Sales are from Cars.com and DealerRater.com

105 reviews

Ilan and co. helped me get my dream car!

5.0
by Ali DV on Oct 24, 2019

Can't recommend this place enough. I purchased a beautiful '84 Corvette from Ilan's Auto, and Ilan himself was there to help every step of the way and went above and beyond in every way from sale to purchase. Check them out! Thank you, Ilan!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Ali, Thank you so much for your positive review. It made Ilan very happy that you were so pleased. Corvettes are a favorite of Ilans and I know he was very happy to be there for you. Enjoy your corvette Ali.

A customer service and buying experience!!

5.0
by Lisa Schmoyer on Oct 23, 2019

Mike from Ilans was awesome. No pressure and helped me find the 2004 Jeep that I was looking for! I had been to many used car lots over a 12 month period looking for a specific Jeep Wrangler. I “stumbled” across Ilans auto sales when I thought I saw what I wanted on their web site. Once I got there it wasn’t the right Jeep for me. They never pushed me or made me feel pressured, in fact the complete opposite! They searched for the type of Jeep I was looking for and told ME to be patient and they would find “ my Jeep” A few days later they found exactly what I was looking for! I came back, test drove it and I purchased the Jeep. After having it for a couple days I noticed that there were a couple of issues that I hoped to get repaired. Immediately they had me bring the Jeep back and took it to a mechanic that specialized in the type of repair I wanted. They never questioned me, made me feel bad or never even charged me for the repairs. The mechanic that they sublet my Jeep to was Edward Cubernot based out of automotive services on Roosevelt Blvd. Mike from ilans Auto sales delivered my Jeep and my every concern to Edward, which made my communication with Edward flawless. Edward Cubernot was excellent with all communication with me, and constantly kept me up to date on how things were going with my Jeep. After the repairs were done, Edward even drove the Jeep back to Ilans for me to pick up and to my complete surprise put gas in the Jeep without saying a word about that to me. I knew that there wasn’t a lot of gas in it when I dropped it off and figured with them driving it from Glenside to the Blvd and Back again for me to pick up, the gas was going to be empty. So I came with a little one gallon container filled with gas thinking I would need to limp it to the nearest gas station. I got the key, started the Jeep and was shocked to see that there was more gas in it than there was when I dropped it off. My Jeep was repaired exactly the way I wanted. I could not have been more pleased with Mike from Ilans and Edward the mechanic. This was one used car purchase experience that I did not expect! Both Mike from Ilans, and Edward from Automotive Services went way beyond my expectations! I would recommend them to everyone and I will definitely be bringing friends and family members to Ilans, the used car lot that “I stumbled across”. Thanks again guys.... I LOVE my JEEP!!! Lisa Schmoyer

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

thank you Lisa for such kind words and you were a pleasure to deal with if we can be of any future service do not hesitate to call

Great deal, AWESOME affiliated mechanic.

4.5
by NJDad on Sep 30, 2019

Got a great deal on a car for my daughter. Mike the salesman was super nice and no pressure. I found a couple of issues during the test drive which Mike agreed to fix the following week. My own mechanic found an additional issue when he inspected the car and more precisely diagnosed the main issue I found during my test drive. As it turns out, the cost to repair the primary concern was more expensive than anyone thought (Kia required replacing full assemblies rather than just the defective component on each side). Eddie, at the affiliated Ace Auto Repair (8120 Roosevelt Blvd, Phila), went WELL ABOVE and BEYOND to complete the repairs quickly and VERY affordably. In short, Eddie is the reason my overall experience was so great. Thanks again for all you did!

Customer service 4.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear NJDAD, We would like to thank you for such a positive response. We're so glad that you enjoyed your experience here at Ilan's Auto Sales, we always try to make each customer feel at home, no pressure. our experience with Eddie has also been very good to deal with. He goes above and beyond what is expected. Needless to say we have a very good working relationship with him and will continue to have him service our cars.

Sad that they feel the need to lie

1.0
by Pattie on Sep 23, 2019

This dealership instead of admitting there was a problem, just blames the customer. There was NO phone call from the salesman to my home, cell, or work. I was also not given the Carfax report . Despite having a deposit, They sold the car out from underneath me.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

I apologize again patti and understand your frustration we did everything we could to contact you with no reply you admitted that you were unavailable and that's why we sold the jeep there is no dealer that would hold the jeep for three weeks without communication not even an inquiry from you as to the status we do not lie and that's why we have such positive reviews

Disheartened by poor business practice

1.6
by twirligirl on Sep 12, 2019

I was very disheartened with my experience with this used car dealership.I needed a dependable car for my daughter. I found a 2011 Jeep Wrangler sport soft-top which was for the most part in very good condition. There was rust on the external of the vehicle, which was a concern and prompted me to ask about rust on the undercarriage. There were some mechanical issues that needed attention (ie. check engine light kept going on, seatbelt sensor, and tire pressure sensor), I had questions about the amount of rust on the undercarriage, and I wanted to take the soft top off to make sure I understood how to do it correctly. The salesman Mike assured me things would be repaired and he would give me the name and phone number of the auto shop who had done the work. He would not take the top off stating how difficult it was to put back on, and even though I had brought up a video of someone doing it, he declined. Mike kept saying multiple times and stressing to me how "Hot" this car was and how he had kept getting inquiries about the car and could sell it in a heartbeat. Since the car was perfect for what I had wanted, I decided to put a deposit down. Unfortunately, that is where things stopped. I never heard back about the mechanical issues being corrected, I never received the carfax I had asked about, I was never sent the auto mechanic name and number so that I could ask about the underbody and rust, was never able to take the soft top off, and to make the situation worse, Mike sold the car out from under me even though he had a small deposit on the vehicle. I had gotten sick and was unable to contact them for a few weeks, however when I did, I spoke with the owner Ilan. He was very apologetic, but was unable to do anything about the situation. I wish things had ended differently, It could have been a nice vehicle for my daughter. It was just very poor business practice.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Purchased Hyundai Veloster

4.8
by Jacob Metricarti on May 31, 2019

Great place to buy a car. The employees were very helpful in the process of buying the car, and their mechanic Eddie did a good job repairing most of the damages to the car. Overall a great dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Jacob, We are happy that you came to Ilan's Auto Sales and are happy with your experience with us. It was a pleasure working with you and making sure you are satisfied with your time here. We hope to see you for any future purchases.

2008 Jeep Wrangler Purchased

5.0
by Brian on Mar 11, 2019

I was looking for a used Jeep Wrangler for my daughter. I saw one advertised on-line at Ilan's Auto Sales. I test drove the vehicle but the sale didn't work out. I thought that was the end of it and went back to my search. But Mike called me just a few days later when he got another Jeep he thought might work better for us. I found it to be in excellent condition and at a fair price. We agreed on a price and Mike and Ilan made the sale easy. To my daughter's surprise, after we agreed to purchase the vehicle as-is without a key fob, Mike provided a key fob programmed at a nearby Jeep dealership. He really went out of his way to make our experience a great one! Now my daughter can't wait for summer's arrival to enjoy the Jeep! I highly recommend you check with Ilan and Mike for your next vehicle purchase.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Brian, Thank you very much for your great review. I'm so glad we were able to accommodate you in your search for the Jeep you wanted. I'm sure your daughter will be very happy with it. Thanks for sticking with us and giving us the chance to help you with your purchase. We appreciate your business and we would be happy to help your family and friends to find the car of their choice.

Great service and easy to work with

5.0
by Chuck G on Feb 24, 2019

With a small budget (under $5000) it’s often difficult to find a quality used car. Ilans salesman, Mike was able to give us a few good options. He was honest and straight forward. I was able to buy a clean, used Nissan with new brakes, tires and inspection within my price range. A week later, I’m enjoying my new purchase. My experience at Ilan’s was very easy. I plan on going back next time I need a car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Chuck G, We thank you for coming to Ilan's Auto Sales. We are very happy that we could find you a car that satisfied your needs. It was a pleasure working with you. We strive to make every customers experience a good one. Enjoy your car and we look forward to working with you in the future.

Bought a Ford Fiesta. ST

5.0
by Ray And Nancy V on Feb 07, 2019

This is our second purchase ,Ilan and Mike were very helpful during both processes. The customer service was excellent. Followed up on necessary repairs in a timely manner. Very pleased.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Ray and Nancy V, We are very pleased to receive your positive response. It is a great pleasure to work with you on your second purchase with us. We do strive to make each customer happy with their purchase and follow through with any repairs that need to be addressed. Thank you again for your continued trust in us.

2012 Ford Escape XLT

5.0
by Theresa B. on Jan 24, 2019

Ilan and Mike were very personable and helpful in helping me to purchase the 2012 Ford Escape XLT that he had on cars.com. The financing process was handled pretty quickly. I did need to increase my planned down payment for the best financing.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Theresa B. I'd like to thank you for your business and I'm glad you are happy with your car. We appreciate your review. We try to make your experience a pleasant one and we're happy that you found everything to be that way. Thanks again and keep us in mind for future purchases for you or your friends. Ilan

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