Ilan's Auto Sales

4.3

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00am
Thursday
9:00am–5:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

43 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Ilan's Auto Sales are from Cars.com and DealerRater.com

105 reviews

great

5.0
by Tony on Jan 20, 2021

It’s a great place to buy a car. I love you keep wood buy my nice car here

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Tony, we're glad you are pleased with your experience here at Ilan's Auto Sales. It was a pleasure working with you and we look forward to seeing you again for future purchases.

MISSED OUT ON A CAR PURCHASE

5.0
by Tamika Rogers on Aug 05, 2020

The car i was interesting in got sold before I was able to get there. The gentleman called me to apologize and offer help to buy a different one. No apology was expected I was at work 😪. He was very nice

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your response, we do appreciate that you took the time to send a response. I hope that in the future we can help you find the car you want. Please keep us in mind when you're looking for your next car.

GREAT PLACE TO BUY A USED CAR

5.0
by Steve on Jul 20, 2020

i've bought multiple cars from Ilan over the years. Lexus, Toyota, and Nissan. All have been great experiences... and I still have the Toyota with $230,000 miles on it! He's easy to work with, no BS, and takes the stress out of buying a used car.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Steve, I'd like to thank you for such a sterling review. It makes me very happy to know you feel this way. We always try to make everyone's experience as good as yours was. We value your continued business and look forward to serving you in the future.

Searching for reliable cars

3.5
by Assembled Caous on Jul 03, 2020

Always do your own checks and review the automobile before purchasing. Just a word to the wise, warranty may not always be included with purchase.

Customer service 4.0 Buying process 4.0 Quality of repair 3.0 Overall experience 3.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your reply not sure as to what vehicle you are referring but we always suggest to have your car privately looked at. Your warranty is explained and also options to upgrade what we give you free. We are committed to having currently inspected trouble free vehicles prior to delivery and if something is not covered under warranty we get repaired at a discounted price we can not always pay and have prices well below market values.

Great service to help me get my dream car

5.0
by Rebekah on Jun 07, 2020

Purchased my first real vehicle here. The people were very friendly and very real. Nothing felt like pressured, over-hyped, or any gimmicky tactics like other dealerships. Mike was very helpful with processing and getting all the information and help I needed to get my Jeep Wrangler. They had really great deals and a great selection of vehicles. The place to go to buy a trustworthy used vehicle, especially Wranglers. Thank you for all your help!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Rebekah, We're so glad that you are pleased with your purchase. We know how important it is when you are buying your first car that it be a positive experience, and it sounds like you were very pleased with our dealership. It was our pleasure to work with you, so thank you for putting your trust in us.

Highly recommended for quality and service

5.0
by kia 2012 on May 19, 2020

I have been buying and selling my cars for over 40 years and had several unpleasant experiences. However, I discovered Ilan's Auto 15 years ago and since then I have been using only this dealership. Ilan know how to purchase good quality cars, his prices are good, and his service incredible. It is a pleasant experience to work with him and I have been recommending him to my friends who all like him. Ilan brings excellent reputation to used car dealers. He is by far the very best!!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Kia 2012, Thank you so much for your positive review. We are very happy that you have enjoyed your experiences here and appreciate your continued patronage. We do try to work with our customers to make sure they are satisfied with their service. We look forward to seeing you again.

Disappointed!

1.7
by K on May 19, 2020

Purchased a 2014 Dodge Journey from Mike TODAY, everything was fine when I test drove the vehicle a few days ago. I was told I would have to wait to pick it up as it was getting two new tires, brakes, and an inspection. Upon picking the vehicle up today, in the 30 miles I drove to home, the back up camera no longer works, it literally fell off the car along with a knob for the radio and I noticed there is no casing on the rear view mirror and wires are exposed. When driven on the highway (which I did not do on test drive -my mistake there-) the vehicle front end and steering wheel shake and vibrate over a certain speed, and the overall drive of the vehicle feels off. Also, when I got out of the vehicle upon returning home I noticed NEITHER keyfab works, both batteries are dead and can not be replaced, a whole new fab must be ordered from the dealership and is hundreds of dollars a piece, but have to be purchased as this vehicle is keyless start. I purchased the vehicle with cash and I feel like I was entirely misled as the the quality of the vehicle before driving it off the lot. The purchase process was fast and easy as I paid for the car out right, but aside from that I could not be more disappointed. I have called and left a message, since they are now closed, but at this point I don’t even want the car, I have driven it 30 miles and it is already a NIGHTMARE! So dissatisfied.

Customer service 2.0 Buying process 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

K I realize you wre disappointed but when you came in I gave you the vehicle and told you that I was inspecting it and replacing a tire which I replaced two of them because we were closed for the better part of six weeks I did not remember if it needed cosmetic items which you did not inform me of until you took delivery and you insisted on having the car to get out of your rental then you took advice from people that did not have a clue instead of waiting to speak to me which these items would have been rectified while you waited instead you insisted on a full refund which I gladly returned be disappointed in yourself K you were not reasonable and you lost a terrific deal

Reliable service, Good deal.

5.0
by Mali Yanir on Mar 23, 2020

Very nice professional people. I received an accurate description of the car I wanted. I felt comfortable asking questions and received the proper response. All in all, I trusted the inventory and the people

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

thank you Mali it certainly was a pleasure helping you and look forward to maintaining a great relationship in the future as always please do not hesitate t0 contact us for your any questions you may have stay safe and thank you for your positive review

False promises and lies.

1.0
by Darin on Feb 15, 2020

Still waiting on things promised over 3 months ago when car was purchased. Do not let salesman Mike take your money. Will never recommend to anyone.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

you did not mention that I did give you struts unfortunately they did not fit and that they were not dire or in any way unsafe it was just a recommendation from your mechanic they were not leaking they had normal ware so it was good will on behalf of the dealership but that has a price especially after you negotiated the sale of the vehicle I will continue to search for them but for a fare price

2009 Jeep Wrangler

5.0
by Cliff and Gabriella Bitecola on Jan 31, 2020

Our experience with Ilan's Auto was wonderful. We dealt with Mike the manager and he helped us from day one. We actually were late arriving and he waited for us with no problem. There was no pressure whatsoever and after we purchased the vehicle my local mechanic did find some thins wrong with our Jeep. I stressed to Mike how this vehicle was for my daughter who he met, and I wanted it to be safe was my number one priority. He felt the same and took us under his wing to be sure the vehicle would be safe for her. Mike stepped up and took care of all issues with the Jeep even after the sale was complete. He is a stand-up guy and I would gladly do business with him again.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Cliff and Gabriella, We"re so pleased that you had such a wonderful experience.

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