I-5 Motors

4.0

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4.0
Rating and reviews of I-5 Motors are from Cars.com and DealerRater.com

51 reviews

Happy

5.0
by Rosr on Feb 21, 2017

Ken, I haven't gotten back to you regarding the sale of my BMW X3 in January. I was awaiting the outcome of a check at a mechanic and also for the title to finally arrive, which it did this past week. The title was held up with a corporation in the deal, so I was happy that despite the length of wait, all came through. The only glitches within that was that I had to figure out financing without the title, but I had some resources there. And it took extra visits to DMV for temp tags, but I-5 Motors reimbursed me the extra tag fees. Nikki was very helpful in the process along the way. The car checked out well with the mechanic. I do not know if you recall me calling you on my way home to Oregon, somewhat panicked that the car came up with an error code regarding the all wheel drive system. The light went off after a stop, and did not return. After reading about it, perhaps it was moisture, cold, or a low battery if the car sat for a while. Thankfully the car had no issue there. The car is everything and more, and I am thrilled with my purchase from I-5 Motors. I have referred your name to a couple of our patients already. Thank you again. Sincerely, Chris Teicheira teicheirac@gmail.com

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Bought a 2010 cobalt

1.0
by Gare253 on Feb 16, 2017

A day later check engine light comes on and clutch starts acting up, they sell unreliable vehicles don't suggest shopping there, on top of that they aren't helpful

Overall experience 1.0 Does not recommend this dealer.

Ask for Garry :)

5.0
by Colleen Jo on Nov 03, 2016

They are all nice, professional and friendly, but Garry was our representative.. He is patient, accommodating, kind, and a genuinely good person. LOVE MY FORD FUSION!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

good service

5.0
by Carguy94 on Oct 30, 2016

They don't want you to buy something you aren't comfortable with buying. They have a great selection and are super friendly. They are there to help you out not make your vehicle buying a bad experience where they pressure you into a vehicle you can't afford.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Honest dealership

5.0
by Nazliucar on Oct 06, 2016

I've been in I5 motors last week and when I went there I wasn't sure if I could get the car I want because I had some issues with my credit score. I talked with Heidi on the phone she was so honest and when I get there I sat down with Danny and talked about details. They literally called one loan company and I left the dealership with my car :) and I LOVE it They don't give your ssn to 10 different loan company like they did in the previous dealerships I went where they ruined my credit score. Staff is so friendly and honest and prices are also reasonable. I mean this!! Thank you so much Heidi and Danny and Nikki and everyone that I can't remember by name 👍👍👍

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Sweet

4.8
by Chucky on Aug 04, 2016

I bought my gt mustang about six month ago interior door panels were coming apart.dan and Chad both worked with me made it right thank u guys for the Customer service not to many company would do it I app it ounce again..

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Staff very friendly helped name out with a trade

5.0
by Ljacks302 on May 30, 2016

This is the car I wanted and they worked with me to get the purchase done.Hoping for a great future with I this vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Get it in writing!!

1.6
by SKS98933 on May 27, 2016

I cannot tell you not to shop at this dealership but if you do just be careful and get everything in writing and read all the details.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

awesome service

5.0
by nannylady on Apr 15, 2016

our salesmen was awesome...Everyone was friendly and very efficient at their part...very happy in how they explained everything...fastest car purchase I have ever done and basically got everything i needed..

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Horrible. Worst Car Dealer Ever!

1.0
by nr on Mar 22, 2016

Do not buy anything from this so called "business". The Passat that we bought from them had damaged chrome trim that could not be seen when wet from rain but when dry was totally obvious. Unfortunately we bought the car on a rainy day and only noticed the terrible damage to the chrome trim after the car was dry in our garage. Danny and Stephen refused to work with us and claimed that they did not know of the damage. Even though the car was still under manufacturer’s warranty, the damage was not covered as it was obviously caused by a caustic cleaner of some type. The Volkswagen repair estimate came to $2300. I-5 Motors should have disclosed this damage to us instead of intentionally hiding it from us. They also gave us an extra key fob that didn't even belong to our car and can't be programmed to our car. Danny refused to make this right and basically said tough luck. Their whole attitude was "buyer beware". I-5 Motors is not to be trusted. They will lie and cheat just to make a sale. Don't just walk away from this dealer, run!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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