Hub City Ford

Thanks for always giving me great service every time I bring my vehicle in for service. I appreciate y’all.

Brought my truck in to get it serviced without an appointment and the advisor told me I was number four and that it wasn’t going too take long to get the job completed so that was awesome that they took good care of me and my truck fast so that I could return to work!

On two separate occasions I traveled to Hub City Ford and purchased wiper blades for two different vehicles. Both times the wiper blades were installed by someone from the dealership, that is SERVICE!!!! The workers there always greet you with a smile and are always willing to help in any way. It is a pleasure to be part of the Hub City Ford Family where my family and I are valued family members. You can trust that Hub City Ford will take care of you and your vehicle!!!!! We can count on Hub City Ford, and so can you!!!!

They are Always so Courteous, Kind, and Professional!!! No matter what department I deal with, they are Amazing!!!

Phone calls with Ralph Rouege were pleasant. Once I met him in person, went downhill! He was quite pushy in getting me to leave with the vehicle, but I didn't fall in love with it. I wanted a sunroof, too, and he tried to downplay the sunroof and "potential problems" they could cause so I wouldn't want one anymore. What if it HAD a sunroof?? I bet he'd change his tune. Once I told him I wasn't in love with the car, he made a b-line for another customer that was waiting on him and didn't even tell us goodbye, thank you, nothing. I'd rather walk on foot than buy a car from him.

My Wife's 2020 Ford Escape wouldn't start. I called Gary Angele to explained the problem she was having and he quickly got in "Fix Lee Mode" good feeling. With what the SUV display was displaying Gray told me it could be a number of issues. Gary told me he would have Shane Guidy Service Advisor call me to get me back on the road. Let me just say this was the day before Thanksgiving. Shane called me back right away and told me several things that could be going on. In the mean time the Escape started and Shane told me to get the vehicle to Hub City Ford now he would be waiting on me. I drove to service and Shane was waiting, good feeling. Drove in and Shane started by opening the hood and checked connections and other thing. He to me he would have to run a computer diagnostics check and that would take time with Thanksgiving the next day but no problem I have a loaner Escape sitting right there for your wife. Now that is SERVICE, that's the Hub City Way is what they say. My vehicle was ready the day after Thanksgiving. Gary Angele and Shane Guidy proved to me the service after the sale is a real deal at Hub City Ford and that's why I will buy my vehicles with Hub City Ford. Thanks, Lee Clark

Good business to deal with. Great service and facilities. Very helpful in getting deal done.

Great customer service all around! Always a great experience here at Hub City Ford. Thanks

always good and exceeds meeting expectations and friendly, been that way for many years of excellent service

The service was on time as scheduled, staff were friendly and knowledgeable. The waiting area was clean and coffee was good.