Hub City Ford

4.6

Hours of Operation

Service
Monday
5:00am–5:30pm
Tuesday
5:00am–5:30pm
Wednesday
5:00am–5:30pm
Thursday
5:00am–5:30pm
Friday
5:00am–5:30pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Cars on the lot

152 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Hub City Ford are from Cars.com and DealerRater.com

440 reviews

Mikeb

5.0
by Michael Broussard on Feb 03, 2022

Great service. Very friendly and makes you feel that home.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

My sales person was amazing she did all the leg work all...

5.0
by Parkerselena25 on Jan 24, 2022

My sales person was amazing she did all the leg work all I had to do was give her the word and she was on it

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Hub City Ford - Lafayette. Louisiana

5.0
by Barbara Lavan on Jan 24, 2022

Salesperson was very professional and went over and above to make the buying experience pleasant.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Have a great day!

Director

5.0
by Clifford Roberts on Jan 20, 2022

Best dealership in LA. Sales and service is awesome. Treated like family.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

chloemyangel@cox.net

4.0
by Robert Hebert on Jan 19, 2022

Had and 8:30 appointment for an oil change and do work on a recall. The work did not start until 10:30, why make an appointment when the work doesn't start for two hours later. Once the oil change was done we had to leave for lunch because person not available to do the recall work. Came back to dealership at 1:30 and still waited for the tech. The work not completed until 3:30.

Customer service 2.0 Buying process 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Robert, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (337) 233-4500 so we can work towards a resolution. We look forward to hearing from you. Take care!

This was the easiest and most pleasant vehicle purchase...

5.0
by Tate doucet on Jan 19, 2022

This was the easiest and most pleasant vehicle purchase we have ever made. Price was right, no jumping from one person to the next . All the transaction was done with our salesman. Scott was excellent. I would highly recommend Scott and Hub city for the sales experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Best Dealership around

5.0
by Chuck Landry on Jan 11, 2022

I purchase a vehicle from Hub City Ford at least every two years, and sometimes more frequently. And I have been for over 15 years now. I would not even consider purchasing my vehicles anywhere else. They have been around for a very long time for a reason... true customer service. Not just every now and then, not just when you are purchasing or only while on TV, but every time you drive in. No loud fast talking generic guys you see on car commercials in three states, no celebrities, and no country singers with custom songs. Just friendly folks who care about their customers.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Chuck, thank you for your kind review; we are happy to pass along your comments to the team here at Hub City Ford, Inc.! Please let us know if there is ever anything else we can do for you. Safe travels!

Great Service!

5.0
by Philip Wilson on Dec 30, 2021

Traveling thru the Lafayette area, and needing an oil change, Kevin was accommodating with an appointment that fit my schedule! Day of service, tech took vehicle in and within 45 min was in and out! Being a Ford customer, I was able to use points on purchase and was free! Nice lounge area for waiting! Great experience!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Philip, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Hub City Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

First Class Dealership

5.0
by David Dore on Dec 29, 2021

Fantastic service, quality parts, top notch technician and superb service writer!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

David, we are so happy to read such a great review about Hub City Ford, Inc.! We hope to be of service to you again. Take care!

Thanks for always giving me great service every time I...

5.0
by tharmon1279 on Dec 27, 2021

Thanks for always giving me great service every time I bring my vehicle in for service. I appreciate y’all.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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