Houston Direct Auto

Karen and Diana were such a great help, they made things so easy. I couldn’t have been more pleased, I would recommend to any one

This place is full of scams. The car I wanted was $8,591 they wanted $6,000 down payment why when who and where the xxxx this come from!!!! With that kinda information

Smooth, easy, everyone was very helpful. They were also patient with the process and every step were together working well to complete everything and make sure it was all well and good.

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I literally had horrible credit, and they were able to get me in a all white BMW 2015 with all the bells and whistles with just 3k down and proof of my income! I HIGHLY advise going to them if your looking for a good luxury car or any car in general they have a wide selection and will make sure to get you in a car that works for you! If you have certain miles or a certain car you want they will actually get it for you! They're literally so kind and professional - 10/10 and 100 stars !!!!! So happy with my purchase and the warranty they gave me. Dont hesitate If you're looking for a car to go to them.

These xxxxxxxx sold the car I had agreed to buy, and they had agreed to sell me, even after I had given them the requested deposit to hold until they could have it ready. Their word is not worth a xxxx!

The service was great. All the terms was up front. Loved the no pressure experience provided by the sales staff. Great overall experience. No complaints

You are not going to believe what happened and what the so called “Manager” of Houston Direct Auto said to me. I saw a car on their website and called and spoke to Kamila. She was very nice, sent me videos of the car and she had me complete a credit application. Mind you, I am doing this while I live in a different state. She called me back and said I was approved and they were going to give me a good warranty. Then she said how much the payments would be, and I said I didn’t want to have payments that high. I asked if she could lower the price of the car and I was told she couldn’t. I asked if she could speak to the manager and she said, “Oh no, I can’t do that.” I’ve continued to watch the prices for several weeks and noticed they never seem to go down on any of the vehicles. Finally, today I called and asked to speak to the manager. The first time I was left on a permanent hold. I waited awhile and called back. The girl asked for my name and why was I calling the manager. I gave her my name and said I just wanted to ask the manager a question. She said she had to know the reason before he would take the call. The “Manager” finally got on and had an attitude before the conversation even started. He was mumbling so bad it was difficult to understand him. Perhaps he was eating but he finally asked what I wanted. I started to tell him that the salesperson didn’t want to ask about lowering the price of the car so I decided to ask him myself. I said that the car had been in their inventory since early October and now it was mid February. He proceeded to tell me that all prices were lowered every week or so. I explained how long I had been watching the car and there had been no price drops. He mumbled that the price was probably as low as they would go. To that I said, so you would rather keep a car in inventory for almost five months than coming down a little for a person that’s ready to buy today? Then I said well that is stupid! Now get this, he said well I’m sure there is someone STUPID enough to pay that price!! I couldn’t believe what I heard but just said, well good luck with that. I guess I should have followed the reviews of other people saying never to buy from them, but I really liked the car. I guess it’s better to find out how ignorant they are before, rather than after I purchased a vehicle. Run don’t walk away from these fools!!!

Place is a ripoff they are saleing vehicles with major problems stay away from here. This place get zero stars. hope they can sleep at night after knowing they just sold you a piece of junk

They helped me out with my car. Took a while but got it done. Just wish they had a drive before you buy. Thanks everyone!