Houston Direct Auto

4.3

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–5:00pm
Sunday
Closed

Cars on the lot

634 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Houston Direct Auto are from Cars.com and DealerRater.com

914 reviews

Excellent experience

5.0
by Stephanie Adam on Mar 01, 2022

Karen and Diana were such a great help, they made things so easy. I couldn’t have been more pleased, I would recommend to any one

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

This place is full of scams

1.0
by Tee on Mar 01, 2022

This place is full of scams. The car I wanted was $8,591 they wanted $6,000 down payment why when who and where the xxxx this come from!!!! With that kinda information

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 4.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Good first experience

5.0
by Brooks on Feb 26, 2022

Smooth, easy, everyone was very helpful. They were also patient with the process and every step were together working well to complete everything and make sure it was all well and good.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Reallly good fhfjdjdjdjdjdjdjdjfjfjfjfjfj j I I I I I I

5.0
by Sleepingwith12345 on Feb 18, 2022

Reallly good fhfjdjdjdjdjdjdjdjfjfjfjfjfj j I I I I I I I I I kick I I

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

BEST CAR DEALERSHIP EVER!

5.0
by Vania on Feb 17, 2022

I literally had horrible credit, and they were able to get me in a all white BMW 2015 with all the bells and whistles with just 3k down and proof of my income! I HIGHLY advise going to them if your looking for a good luxury car or any car in general they have a wide selection and will make sure to get you in a car that works for you! If you have certain miles or a certain car you want they will actually get it for you! They're literally so kind and professional - 10/10 and 100 stars !!!!! So happy with my purchase and the warranty they gave me. Dont hesitate If you're looking for a car to go to them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

These xxxxxxxx sold the car I had agreed to buy, and they...

1.0
by gary.w.markham on Feb 13, 2022

These xxxxxxxx sold the car I had agreed to buy, and they had agreed to sell me, even after I had given them the requested deposit to hold until they could have it ready. Their word is not worth a xxxx!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

You people are a bunch of lying crooks.

Great experience

4.0
by Aubrey G on Feb 09, 2022

The service was great. All the terms was up front. Loved the no pressure experience provided by the sales staff. Great overall experience. No complaints

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

You are not going to believe what happened and what the...

1.0
by sgh49ers on Feb 08, 2022

You are not going to believe what happened and what the so called “Manager” of Houston Direct Auto said to me. I saw a car on their website and called and spoke to Kamila. She was very nice, sent me videos of the car and she had me complete a credit application. Mind you, I am doing this while I live in a different state. She called me back and said I was approved and they were going to give me a good warranty. Then she said how much the payments would be, and I said I didn’t want to have payments that high. I asked if she could lower the price of the car and I was told she couldn’t. I asked if she could speak to the manager and she said, “Oh no, I can’t do that.” I’ve continued to watch the prices for several weeks and noticed they never seem to go down on any of the vehicles. Finally, today I called and asked to speak to the manager. The first time I was left on a permanent hold. I waited awhile and called back. The girl asked for my name and why was I calling the manager. I gave her my name and said I just wanted to ask the manager a question. She said she had to know the reason before he would take the call. The “Manager” finally got on and had an attitude before the conversation even started. He was mumbling so bad it was difficult to understand him. Perhaps he was eating but he finally asked what I wanted. I started to tell him that the salesperson didn’t want to ask about lowering the price of the car so I decided to ask him myself. I said that the car had been in their inventory since early October and now it was mid February. He proceeded to tell me that all prices were lowered every week or so. I explained how long I had been watching the car and there had been no price drops. He mumbled that the price was probably as low as they would go. To that I said, so you would rather keep a car in inventory for almost five months than coming down a little for a person that’s ready to buy today? Then I said well that is stupid! Now get this, he said well I’m sure there is someone STUPID enough to pay that price!! I couldn’t believe what I heard but just said, well good luck with that. I guess I should have followed the reviews of other people saying never to buy from them, but I really liked the car. I guess it’s better to find out how ignorant they are before, rather than after I purchased a vehicle. Run don’t walk away from these fools!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Vehicle problems

1.0
by Dean guidry on Feb 06, 2022

Place is a ripoff they are saleing vehicles with major problems stay away from here. This place get zero stars. hope they can sleep at night after knowing they just sold you a piece of junk

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Cool place nice cars thanks for the help everyone

4.0
by Shaun on Feb 01, 2022

They helped me out with my car. Took a while but got it done. Just wish they had a drive before you buy. Thanks everyone!

Customer service 5.0 Buying process 3.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.