USA Direct Auto

4.2

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–5:00pm
Sunday
Closed

Cars on the lot

602 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of USA Direct Auto are from Cars.com and DealerRater.com

928 reviews

Misleading

1.0
by Larry on Aug 27, 2022

Their website is misleading Don’t waste your time because you will have to send all your information 3 or 4 times only to be told a 50% deposit is required.

Customer service 2.0 Buying process 1.0 Quality of repair 4.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Crooked Thieves !

1.0
by Olga G. on Aug 15, 2022

FRAUD ALERT !!! Houston Auto Direct sold me a car with NO TITLE in January 2022!!!! I was told by my local TXDMV that this company's LLC shows that they went out of business in March 2022 and they never processed the registration of the car they sold me. I was dealing with Brittany to renew paper plates, and since January has yet to provide me with metal plates. Since I have no other vehicle, I've been driving with expired paper plates since Aug. 5th. Brittany refused to answer my request for current paper plates, and does not returned my calls. This poor excuse of a auto dealer now operates under "USA Direct Auto". BUYER BEWARE !!!

Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

FRAUD ALERT !

1.0
by Olga G. on Aug 15, 2022

FRAUD ALERT !!! Houston Auto Direct sold me a car with NO TITLE in January 2022!!!! I was told by my local TXDMV that this company's LLC shows that they went out of business in March 2022 and they never processed the registration of the car they sold me. I was dealing with Brittany to renew paper plates, and since January has yet to provide me with metal plates. Since I have no other vehicle, I've been driving with expired paper plates since Aug. 5th. Brittany refused to answer my request for current paper plates, and does not returned my calls. This poor excuse of a auto dealer now operates under "USA Direct Auto". BUYER BEWARE !!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Thank You

5.0
by Michelle Wooten on Aug 11, 2022

Emmanuel Ponce was a wonderful salesman. He was patient and had all the information I asked for. I really appreciate his help and his attention.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ask for Lorena for a stress free purchase

5.0
by Tye on Aug 06, 2022

Lorena was an amazing sales person! She didn’t pressure us while allowing us to search at our budget- at our pace. She personalized our service, while at the dealership, by bringing our requested car to the covered area due to unpleasant weather. We felt like royalty with her and I highly recommend her for exemplary service.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Decent experience. Staff were helpful and polite.

4.0
by Max on Aug 05, 2022

Decent experience. Staff were helpful and polite. I intend to recommend others that I know might be interested in purchasing a vehicle. Good job Houston Direct Auto!

Customer service 2.0 Buying process 3.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Great job

5.0
by Zavier on Aug 03, 2022

Yobani was great would definitely recommend working with him. Made the process easy and drove off today. If you ever visit ask for Yobani. Thank you 👍👌👏

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

GREAT CAR BUYING EXPERIENCE!

5.0
by Nathan Buford on Jul 30, 2022

Best dealership ever! Jorge got us the car of our dreams! Easy, hassle free buying experience! Great people to do business with! Highly recommend Houston Direct Auto!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

GREAT EXPERIENCE

5.0
by Lottie on Jul 30, 2022

Alan Sanchez made my purchase a dream experience!! Alan was patient, understanding, professional, courteous, and thorough. Be sure to ask for him when you visit the dealership.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Lorena was great!

5.0
by Alyssa on Jul 20, 2022

I am a first time car buyer, and Lorena was very helpful. She made the process easy and she was very efficient. She answered all of the questions I had!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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