Houston Direct Auto

4.3

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–5:00pm
Sunday
Closed

Cars on the lot

634 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Houston Direct Auto are from Cars.com and DealerRater.com

914 reviews

Buying a used car from Houston direct auto good!!

5.0
by Tina on Jul 09, 2022

Alfonso helped us and good salesman. He helped us get our vehicle. We got the car we wanted with no issues or hassles. Thank you

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Good honest sale.

5.0
by Tom on Jul 09, 2022

Quick, no nonsense assistance and purchasing experience. Would definitely purchase from here again. Showed and test drove car with minimal fuss. Word word word word.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great deals

5.0
by Martin on Jul 02, 2022

Assisted in a timely manner Chris was very helpfull fiding the perfect truck i needed. Will defenitly be coming back again for my next purchase

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service!

5.0
by Sergio Torres on Jun 29, 2022

My experience at Houston Direct Auto overall was a 5+ stars for great service, Lorena Torres my salespersons was 💯% the reason for the great service I received. Lorena was able to immediately take my call and give me information on the vehicle I was interested in, and more importantly answered all my questions/concerns regarding the vehicle and process for purchasing. I explained I needed the vehicle as fast as possible for my business as I was already pre approved through my own financial firm. I was never hassled or strong armed to use their in house financing, she was straight forward with me about the deal and what I was to expect, she again immediately worked with her accounting team and my financing firm to get all the information needed to make the process a smooth as possible! Because of this Lorena has earned my future business, and is keeping an eye out for my second vehicle. Houston Direct Auto get her the vehicle I need so she can sell it to me!! Disclaimer: Our last name is a coincidence, we are not related. Although she did treat me as if I was family! Thanks again Lorena! Looking forward to my second and hopefully sooner than later third purchase.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Good help

5.0
by Aaron on Jun 29, 2022

This was my first time buying a car over 10k and I was nervous but Dereck was patient with me and helped me all the way through. I am satisfied with the way he help me and I would recommend him to anyone.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

They sell Lemons

1.0
by Display Name on Jun 24, 2022

Bought a vehicle that had undisclosed issues. No one will reply to me for support to correct the problems. Writing this review to stop this from happening to a potential customer.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Best place to buy a car!!!!

5.0
by Jocelyn Robinson on Jun 24, 2022

I had a very pleasant experience at Houston Direct Auto! My salesman Luis Eduardo Alfaro was exceptional at his job. He was very patient during the application process with me and when my husband declined to pay the high down payment the the bank was offering he quickly provided me with another option which ultimately worked in my favor. I would definitely recommend this company and I will be back to purchase my next vehicle’

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

My time here in Houston has help me grow as a pers

5.0
by Nicolle Warner on Jun 23, 2022

Nick is the best. He's patient and knowledgeable. USA Auto Direct doesn't have that car sale atmosphere. It's quite comfortable and cool. Very well kept.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great customer service

5.0
by Blake A on Jun 22, 2022

I was dreading the idea of having to talk to a car salesperson before I met Dereck. Honestly the best representative I could’ve asked for. No BS, and never felt hassled to make a decision. The whole staff was very helpful and even though we hit a few bumps in the process, the fact that they were willing to do all in their power to help me with my purchase gave me so much relief in what I thought would be a terribly stressful day.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I needed help making my 1st payment on my vehicle, and

5.0
by MES on Jun 22, 2022

I needed help making my 1st payment on my vehicle, and Maria was patient with me and she walked me through step by step over the phone. She didn't hang up until I was satisfied and knowing she had received my payment.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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