USA Direct Auto

4.2

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–5:00pm
Sunday
Closed

Cars on the lot

592 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of USA Direct Auto are from Cars.com and DealerRater.com

928 reviews

Super Easy experience

5.0
by Manuel on Oct 05, 2022

They have a wide selection of cars to see all clean and nice. I would recommend talking to Shaun he was super helpful with the whole process and he made sure I got the best deal!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Don't trust them

1.0
by John petty on Sep 27, 2022

Worst place I've ever done business with. Bought a truck and in less then 30 days it broke. Multiple shops worked on it. Say it needs a new motor. Been paying it since Feb 2021. Never been able to use it. Dropped it off at the dealership Feb 2022. Then told me multiple lies. It's Oct. Next week. They told me then finally fixed it. TC in the shop said it was $680 to pickup. Then the following week he told me $1360 to get it back. I've already paid the car half off so far. The owner won't answer the calls either. Very untrustworthy people.

Customer service 3.0 Buying process 5.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Ask for Shaun or Keven

5.0
by Nat on Sep 18, 2022

Quick and easy process with the help of Keven and Shaun for helping me purchase a vehicle. Found a car on lot and was mine 2 days later. Good experience for first time buyer.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Buying a used car

5.0
by Russell Hallberg on Sep 17, 2022

Glenn Miller was a very helpful salesman. I would recommend you look him up if interested in a buying a car. Overall experience was excellent

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best car dealership

5.0
by Melanie Booker on Sep 17, 2022

After being denied three times by other dealerships! I’m so blessed to find Houston Direct Auto! They work fast, very understandable and got me in the car I wanted! This was my first time buying my own car! I’m so happy I went with H Auto Direct!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Very helpful salesmen!

5.0
by Kashenna on Sep 17, 2022

Abel, was helpful as soon as we walked in the door and we received a good deal. I would recommend this dealership to family and friends.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Thankful for finally finding a GOOD dealership that

5.0
by john226349 on Sep 01, 2022

Great Thankful for finally finding a GOOD dealership that actually cares, and Sale rep who assisted me was very accommodating Kudos!, Surely you will love to purchased on them.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

I got a great car in a very reasonable price.

5.0
by gracecabz on Sep 01, 2022

I got a great car in a very reasonable price.Recommended this to my friends.Thank you Houston direct auto.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Car crash/ mis handled car/ cheap gas

2.0
by Alberto on Aug 28, 2022

The dealership entirely is a bit off in my opinion, someone in the car wash/mechanics got into an accident the day I was supposed to get my car after already doing the paper work and hours of waiting in the dealership for this car. To top it off I requested to see if price can be lowered for that same reason no help on that. It took 2 days to receive my car but the only appeasement I got was a full tank of gas which I was a little happy until now I found it it was the cheapest gas not premium that the car deserved. Drive 2 days and already need gas. I’m too if that they shredded my gas cap. I checked everything before and gas cap was in a bad shape but not shredded now I need to replace it cause it shows the check engine light on. Now that I have my car I checked if they did a good car wash atleast and if the door they dinged in the accident is good. The door is good but car wash I see multiple smears and it was decently cleaned. All in all not the happiest especially since I had to wait for my car to get repaired with no accommodation to see what they can do to help me

Customer service 3.0 Buying process 2.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Misleading

1.0
by Larry on Aug 27, 2022

Their website is misleading Don’t waste your time because you will have to send all your information 3 or 4 times only to be told a 50% deposit is required.

Customer service 2.0 Buying process 1.0 Quality of repair 4.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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