Horne Mazda Avondale

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
10:00am–6:00pm

Cars on the lot

46 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Horne Mazda Avondale are from Cars.com and DealerRater.com

837 reviews

This was my best car buying experience.

5.0
by RJ on May 23, 2022

This was my best car buying experience. The sale specialist Jay Smith was very knowledgeable and explained everything in great detail. The process was not long. Everyone was very polite.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Good afternoon, RJ. We are pleased to see that you had your best buying experience here at Horne Mazda Avondale and that our Team was knowledgeable and quick with the whole process. We appreciate you and we hope to get the chance to work with you again.

Maria was very helpful and they are quick and efficient.

5.0
by pablos54 on May 20, 2022

Maria was very helpful and they are quick and efficient. I was very pleased. Thanks.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, We are happy to learn about your timely and efficient experience. Thank you for choosing Horne Mazda Avondale and we look forward to working together in the future.

Joseph was an amazing advisor.

5.0
by elizzybeth294 on May 20, 2022

Joseph was an amazing advisor. He kept me updated and I received my vehicle back in a timely manner. Excellent customer service! A video was provided of my inspection (very cool) and I could see what my tech did and what his recommendations were.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are glad to learn that you were impressed by our Service Team on this occasion. Our team here at Horne Mazda Avondale will be excited to learn about this 5-star rating. Thank you so much for being one of our valued customers.

Love the video of the inspection sent to your text!

4.0
by BREADLADY63 on May 19, 2022

Love the video of the inspection sent to your text! So you can see what’ repairs need to be done . Excellent idea!!

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hello, It pleases us to know that you are happy with your service experience. Thank you for choosing Horne Mazda Avondale and we look forward to working together in the future.

I brought up an issue with my car that I thought was

1.0
by xamitl13 on May 19, 2022

I brought up an issue with my car that I thought was caused by turning on my a/c and was charged 170$ for it even though the issue was not resolved.

Customer service 4.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, Thank you for taking the time to share your feedback. At Horne Mazda Avondale, we take customer satisfaction very seriously and I would like the opportunity to further discuss your service experience. Would you kindly reach out to me at your convenience? Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

Jay Smith was amazing, she explained everything in great

5.0
by RJ on May 18, 2022

Jay Smith was amazing, she explained everything in great detail. The entire team was very nice and amazing to work with. If there were more than five stars I would give it to them.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We strive to provide top-tier service to all of our customers and we're glad you experienced that, RJ. We look forward to seeing you back to Horne Mazda Avondale again in the future!

Was a very professional, pleasant, experience from the

5.0
by angietrepanier on May 17, 2022

Was a very professional, pleasant, experience from the moment I reached out online until I drove off with a vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Sounds like you had a great experience at Horne Mazda Avondale from start to finish, which makes us very happy! We are glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.

Very polite, fast, excellent customer service and

5.0
by lalabear198690 on May 16, 2022

Very polite, fast, excellent customer service and communication. Helpful with questions. Clean, informative, had lots of information.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, It's nice to learn that your experience was excellent, communicative, and informative. Thank you for choosing Horne Mazda Avondale and please let us know if we can be of any further assistance.

Excellent service, very fast and friendly.

5.0
by SANDRAGRA92 on May 14, 2022

Excellent service, very fast and friendly. I would be back again. Excellent service, very fast and friendly. I would be back again.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing this positive feedback with us. We are happy to see that you enjoyed excellent, friendly service while working with the Horne Mazda Avondale team. We hope to see you back again next time.

It was by far the best experience I've had at any

5.0
by b7910w on May 13, 2022

It was by far the best experience I've had at any dealership. The staff is professional and personable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we are truly pleased to learn that we provided you with the best experience here at Horne Mazda Avondale and how personable and professional our staff was. It's been our absolute pleasure to serve you and we hope that you return soon.

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