Horne Mazda Avondale
Cars on the lot
Dealership reviews
837 reviews
This was my best car buying experience.
This was my best car buying experience. The sale specialist Jay Smith was very knowledgeable and explained everything in great detail. The process was not long. Everyone was very polite.
Good afternoon, RJ. We are pleased to see that you had your best buying experience here at Horne Mazda Avondale and that our Team was knowledgeable and quick with the whole process. We appreciate you and we hope to get the chance to work with you again.
Maria was very helpful and they are quick and efficient.
Maria was very helpful and they are quick and efficient. I was very pleased. Thanks.
Hello, We are happy to learn about your timely and efficient experience. Thank you for choosing Horne Mazda Avondale and we look forward to working together in the future.
Joseph was an amazing advisor.
Joseph was an amazing advisor. He kept me updated and I received my vehicle back in a timely manner. Excellent customer service! A video was provided of my inspection (very cool) and I could see what my tech did and what his recommendations were.
We are glad to learn that you were impressed by our Service Team on this occasion. Our team here at Horne Mazda Avondale will be excited to learn about this 5-star rating. Thank you so much for being one of our valued customers.
Love the video of the inspection sent to your text!
Love the video of the inspection sent to your text! So you can see what’ repairs need to be done . Excellent idea!!
Hello, It pleases us to know that you are happy with your service experience. Thank you for choosing Horne Mazda Avondale and we look forward to working together in the future.
I brought up an issue with my car that I thought was
I brought up an issue with my car that I thought was caused by turning on my a/c and was charged 170$ for it even though the issue was not resolved.
Hello, Thank you for taking the time to share your feedback. At Horne Mazda Avondale, we take customer satisfaction very seriously and I would like the opportunity to further discuss your service experience. Would you kindly reach out to me at your convenience? Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869
Jay Smith was amazing, she explained everything in great
Jay Smith was amazing, she explained everything in great detail. The entire team was very nice and amazing to work with. If there were more than five stars I would give it to them.
We strive to provide top-tier service to all of our customers and we're glad you experienced that, RJ. We look forward to seeing you back to Horne Mazda Avondale again in the future!
Was a very professional, pleasant, experience from the
Was a very professional, pleasant, experience from the moment I reached out online until I drove off with a vehicle.
Sounds like you had a great experience at Horne Mazda Avondale from start to finish, which makes us very happy! We are glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.
Very polite, fast, excellent customer service and
Very polite, fast, excellent customer service and communication. Helpful with questions. Clean, informative, had lots of information.
Hello, It's nice to learn that your experience was excellent, communicative, and informative. Thank you for choosing Horne Mazda Avondale and please let us know if we can be of any further assistance.
Excellent service, very fast and friendly.
Excellent service, very fast and friendly. I would be back again. Excellent service, very fast and friendly. I would be back again.
Thank you for sharing this positive feedback with us. We are happy to see that you enjoyed excellent, friendly service while working with the Horne Mazda Avondale team. We hope to see you back again next time.
It was by far the best experience I've had at any
It was by far the best experience I've had at any dealership. The staff is professional and personable.
Hello, we are truly pleased to learn that we provided you with the best experience here at Horne Mazda Avondale and how personable and professional our staff was. It's been our absolute pleasure to serve you and we hope that you return soon.