Horne Mazda Avondale

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
10:00am–6:00pm

Cars on the lot

48 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Horne Mazda Avondale are from Cars.com and DealerRater.com

837 reviews

They were very prompt to greet me when I arrived and were

4.0
by dmmacy on May 27, 2022

They were very prompt to greet me when I arrived and were diligent in keeping me informed about what was happening to my car

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

I am thrilled to learn that you had a superb encounter with our employees at Horne Mazda Avondale. I really appreciate you typing this positive endorsement online on DealerRater. Thank you for being a valued customer.

Service was quick and I like that they send descriptive

5.0
by NATE on May 27, 2022

Service was quick and I like that they send descriptive videos while they work on the car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hey Nate, Our Service Team here at Horne Mazda Avondale wants to thank you for the awesome review. We are delighted to read that our service videos were such a plus to you. We look forward to assisting you in the future.

The associate that helped me was very nice and

5.0
by angel_100per on May 26, 2022

The associate that helped me was very nice and knowledgeable. There is a large area for people waiting with several small tables and chairs. As with any dealership or shop they may try to sell you repairs/services that aren't necessary so know what your car needs and doesn't before you go.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Your review is much appreciated. We welcome you back to Horne Mazda Avondale at any time.

Maria was awesome.

5.0
by ozleng on May 25, 2022

Maria was awesome. It was a great experience. She is well trained and have good people skills.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, We are delighted that your experience with our team was awesome. Your endorsement of Horne Mazda Avondale is much appreciated. Thank you for your business and please know that you are always welcome here.

The service department is great!

5.0
by tnnessa on May 24, 2022

The service department is great! I love the videos they send you. It really does explain everything that is going on.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, It makes us happy to read that our Service Department was great and informative whilst assisting you. Thank you for choosing Horne Mazda Avondale and don't hesitate to reach out if there is something else you need.

Always gotten great help from everyone!

5.0
by adriana013118 on May 24, 2022

Always gotten great help from everyone! We are grateful to have Lynn, always help us and get us the vehicle our family needs! This past week our jeep was in for service and Maria was a big help to my wife when she took our vehicle in! Thank you Horne Mazda!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Adriana! We appreciate you letting our Service Team know how excellent the service was. Please let us know if you need anything else. Thank you for continuing to choose Horne Mazda Avondale!

Was a pleasure working with the salesman David, no

5.0
by Rklein on May 24, 2022

Was a pleasure working with the salesman David, no pressure to buy additional products during the finance paperwork.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, It makes us happy that our team was a pleasure to work with. Thank you for choosing Horne Mazda Avondale and we look forward to working together in the future.

Maria was awesome, She kept me updated on my vehicle.

5.0
by eddieabeyta1 on May 23, 2022

Maria was awesome, She kept me updated on my vehicle. I liked the inspection video something new! Vehicle service and repairs was done in a timely manner! Excellent customer services.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Horne Mazda Avondale and we look forward to servicing your car again when needed.

Kristine was awesome.

5.0
by sing4golf1 on May 23, 2022

Kristine was awesome. She went out of the way to make our experience outstanding. She not only brought the paperwork to us, she delivered our new CX30 to us. She made the car buying experience a nice afternoon.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, It's nice to learn that our team was awesome and we hope that you are enjoying your Mazda CX30. Thank you for choosing Horne Mazda Avondale and please let us know if we can be of any further assistance.

The experience was great.

5.0
by ssleight on May 23, 2022

The experience was great. The only complaint I have is that the closing process was very archaic. They need to update their experience to include electronic signatures and electronic payment options.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, Thank you for letting us know you had a great experience. Our team here at Horne Mazda Avondale appreciates your business. Please reach out to me directly if you would like to discuss the closing process further. Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

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