Horne Mazda Avondale

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
10:00am–6:00pm

Cars on the lot

40 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Horne Mazda Avondale are from Cars.com and DealerRater.com

834 reviews

My sales agent was not very knowledgeable with our car

3.0
by cudacracker11 on Jun 02, 2022

My sales agent was not very knowledgeable with our car purchase. He has only been at the dealership for 2 weeks. He didn't even have a business card.

Customer service 3.0 Overall experience 3.0 Does recommend this dealer.
Dealer Responses

Hello, Thank you for taking the time to share your review. I would appreciate the opportunity to further discuss your feedback. Please contact me at your earliest convenience. Thank you, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

Really enjoyed working with David Potts and the Finance

5.0
by dafish0 on Jun 02, 2022

Really enjoyed working with David Potts and the Finance Manager at Horne Mazda. Both were friendly and easy going.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Our team here at Horne Mazda Avondale strives for reviews like yours. Thank you for being our customer and have a great day.

The first time we came in for service oil change and the

5.0
by TAMRON1207 on Jun 01, 2022

The first time we came in for service oil change and the Auto Butler it was great his name was Troy top notch guy the last couple of times we came in it wasn't Troy who helped us can't remember their names it wasn't bad just not as good. On our last visit we recently had the oil change and Auto Butler our service advisor Maria Jimenez was Great, friendly went out of her way and made our visit memorable in a good way.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing our Service Team here at Horne Mazda Avondale for your oil change. It is wonderful to see that the team was able to provide you with a friendly experience during this visit. Please reach out to us for any automotive needs down the road.

Great service from David Potts and everyone at the

5.0
by jpadillapp21 on May 31, 2022

Great service from David Potts and everyone at the dealership. Every one made sure to make us feel welcome and taken care of. Keep up the good work

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello! We strive to provide top-tier service to all of our customers, and we're glad you experienced that. We look forward to seeing you back to Horne Mazda Avondale again in the future!

Jay helped me out, she was super helpful and

5.0
by dorareyna1 on May 31, 2022

Jay helped me out, she was super helpful and knowledgeable. Easy to talk to and answered any of my concerns.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, Our team here at Horne Mazda Avondale is so proud to receive your review. It is wonderful to see that your experience with our team was helpful, knowledgable and we were able to answer all of your questions during your visit. Thank you for your business.

Much improve over the previous owner.

4.0
by SIDLARSON on May 30, 2022

Much improve over the previous owner. Would be nice to have some sort of treats while you wait.

Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to leave your much-appreciated review. Horne Mazda Avondale looks forward to serving you again in the future and providing you with a well-deserved level of accommodation.

I like this dealership.

5.0
by albplm on May 30, 2022

I like this dealership. I purchased my vehicle here. Downside they don't take AmericanExpress.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi there, Thank you for your kind words and we hope that you are enjoying your purchase. We take on board your feedback about our payment options. If there is anything else you need then please contact us at Horne Mazda Avondale.

They were very prompt to greet me when I arrived and were

4.0
by dmmacy on May 27, 2022

They were very prompt to greet me when I arrived and were diligent in keeping me informed about what was happening to my car

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

I am thrilled to learn that you had a superb encounter with our employees at Horne Mazda Avondale. I really appreciate you typing this positive endorsement online on DealerRater. Thank you for being a valued customer.

Service was quick and I like that they send descriptive

5.0
by NATE on May 27, 2022

Service was quick and I like that they send descriptive videos while they work on the car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hey Nate, Our Service Team here at Horne Mazda Avondale wants to thank you for the awesome review. We are delighted to read that our service videos were such a plus to you. We look forward to assisting you in the future.

The associate that helped me was very nice and

5.0
by angel_100per on May 26, 2022

The associate that helped me was very nice and knowledgeable. There is a large area for people waiting with several small tables and chairs. As with any dealership or shop they may try to sell you repairs/services that aren't necessary so know what your car needs and doesn't before you go.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Your review is much appreciated. We welcome you back to Horne Mazda Avondale at any time.

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