Horne Mazda Avondale

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
10:00am–6:00pm

Cars on the lot

54 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Horne Mazda Avondale are from Cars.com and DealerRater.com

837 reviews

Good because have a people que speek Spanish and is more

5.0
by dosromorals on Apr 27, 2022

Good because have a people que speek Spanish and is more better to ask about the problem with car

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the five-star review for our team here at Horne Mazda Avondale.

I had a great experience.

Everyone was so pleasant and easy to work with!

5.0
by wilsonjay2021 on Apr 27, 2022

Everyone was so pleasant and easy to work with! Easiest car buying experience I’ve had!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Congratulations on your purchase. We know how important it is to make the car-buying experience pleasant and easy. We appreciate your business here at Horne Mazda Avondale.

David Potts and Jerald "Nick" Nicolas made the purchase

5.0
by jpsmts2004 on Apr 26, 2022

David Potts and Jerald "Nick" Nicolas made the purchase of the 2019 Mazda MX5 a seam less process. I saw the car on the internet talked to David, then struck a deal with Jerald. David then delivered the car to my door. I live in Green Valley AZ about a 2 1/2-hour drive. I never had to leave the house to purchase the car, doesn't get any better than that!.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, I cannot thank you enough for taking the time to write out this thoughtful review of your entire experience with our Sales department. We truly appreciate your loyalty and business at Horne Mazda Avondale, and we are glad you are a proud 2019 Mazda MX5 owner! We look forward to continuing to help you and your family over the years to come. Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

Car was completed on time and I was updated of the

5.0
by JLHWODRICH on Apr 25, 2022

Car was completed on time and I was updated of the process. Service staff was friendly!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We really appreciate your great rating. We hope you continue to choose our team here at Horne Mazda Avondale for all your automotive needs. Take care!

It was easy to schedule the appointment.

5.0
by pjent005 on Apr 25, 2022

It was easy to schedule the appointment. They got the car in and out in no time. Very pleased. Great communication as well.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We really appreciate your great rating. We hope you continue to choose our team here at Horne Mazda Avondale for all your automotive needs. Take care!

Poor and unprofessional customer service.

1.0
by Mtlr on Apr 25, 2022

Poor and unprofessional customer service. Lack of communication within dealership. Things get twisted around most of the time, between sales and financial staff. They do not cooperate with customers, and fail to follow with customer’s closing deal conditions.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, Thank you for taking the time to share your review. I would appreciate the chance to discuss your recent sales visit in greater detail. When you have a moment, please feel free to reach out to me directly. I look forward to connecting with you. Thank you. Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

Everything went great.

5.0
by CAIOMGALVAO on Apr 25, 2022

Everything went great. Awesome level of service by Joseph Padilla. Service performed: oil change. Great communication system.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It is great to see that our Service Team kept you updated during your oil change. Please let our team here at Horne Mazda Avondale know if you need us in the future.

I love that whenever I visit the Horne dealership, the

5.0
by DYMARIS21 on Apr 25, 2022

I love that whenever I visit the Horne dealership, the treat me with courtesy and take their time to make sure I get the service I need.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to leave this rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us in the future.

Felt comfortable right away.

5.0
by kathysamuelhernandez on Apr 24, 2022

Felt comfortable right away. They worked a deal for us when we thought no way!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to write this perfect review. Horne Mazda Avondale is more than happy we could assist you, and looks forward to doing business with you again in the future.

Service department was very professional and kept me

5.0
by fancydogaz on Apr 22, 2022

Service department was very professional and kept me informed at all times. I waited at the dealership for the service to be completed. Very comfortable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Horne Mazda Avondale.

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