Horne Mazda Avondale

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
10:00am–6:00pm

Cars on the lot

46 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Horne Mazda Avondale are from Cars.com and DealerRater.com

836 reviews

AJ helped me to understand about the features of the car,

5.0
by girish p on Jul 24, 2022

AJ helped me to understand about the features of the car, He spent good amount of time to make sure I understand all of the functionalities of the car by demoing them. It was great working with AJ to finalize the car that was looking for.

Customer service 3.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, We are happy that our team could help you find the vehicle you wanted. Enjoy your purchase and thank you for choosing Horne Mazda Avondale.

Fantastic all round dealership; it all was great & pretty

5.0
by jamesb3636 on Jul 09, 2022

Fantastic all round dealership; it all was great & pretty smooth! Recommend to all for purchase!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the recommendation of our team here at Horne Mazda Avondale. It is great to see you had a smooth purchasing experience. Let us know if we can assist down the road.

Enjoyable purchasing experience at Horne Mazda.

5.0
by jlagerhausen on Jul 09, 2022

Enjoyable purchasing experience at Horne Mazda. Connor Balzan was great to deal with. No high-pressure sales and no markups. Would definitely buy another vehicle from this dealer. Highly recommended.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Our team is thrilled to see that you had such a heartfelt appointment with our Sales Team. I very much appreciate your contributing this feedback. We look forward to your next visit.

This was the easiest car buying experience I’ve ever had.

5.0
by Joannasan on Jun 25, 2022

This was the easiest car buying experience I’ve ever had. Everybody was friendly and nice and reasonable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Horne Mazda Avondale appreciates the 5-stars. The team is glad your car-buying experience was friendly and reasonable. We hope to see you back for future visits. Safe travels on the road ahead.

Shawn at Horne Mazda was an Angel.

5.0
by christi.chapman on Jun 24, 2022

Shawn at Horne Mazda was an Angel. He wasn't pushing me to buy, he was helping me find exactly what I wanted. Shawn threw in a lot of extras! He made me extremely happy and I will always send business his way! ASK FOR SHAWN

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the five-star review and the high recommendation on our Sales Team here at Horne Mazda Avondale. We are pleased to see that we could get you the exact vehicle you wanted with all the extras! Your happiness and satisfaction are what we strive for. Drive safe and let us know if there is anything we can do for you.

Prior to my most recent service visit my rating would hav

4.0
by edsoftinaz on Jun 23, 2022

Prior to my most recent service visit my rating would hav been a 5 star...but, this most recent 13,000 mile service (1.6 hrs) cost $192.00 labor charge. That seems an extraordinary rate in excesses of $100 an hour. I will not return for such labor charges. All other aspects of my service visit were their usual excellent attention, thanks much.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hello, I appreciate you taking the time to share your review. Customer satisfaction is very important to all of us at Horne Mazda Avondale. I would like the opportunity to further discuss your experience with our Service Department. Would you kindly reach out to me at your convenience? Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

The support was great, is never a pleasing experience to

5.0
by tudorpurcarelu on Jun 23, 2022

The support was great, is never a pleasing experience to need a service repair, but the crew, especially Joseph, was top-notch.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your recognition here on DealerRater. Our Service Team is thrilled to read that we've provided you with a top-notch experience. Please reach out to us at Horne Mazda Avondale if you have any questions.

Very friendly and helpful.

5.0
by azjtaylor on Jun 23, 2022

Very friendly and helpful. They also keep you updated and use video to show how your car is doing and show any concerns your vehicle may have.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing Horne Mazda Avondale. We appreciate your perfect star review, and our Service Team will always be here to assist you with your automotive needs.

They went above and beyond to make the sale & me happy!

5.0
by stubug2 on Jun 22, 2022

They went above and beyond to make the sale & me happy! They have called multiple times to make sure everything is good. Much appreciated!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi there! Thank you so much for sharing your positive feedback! We are pleased to learn our Sales Department went above and beyond in helping you during the car buying process. It also delights us to know our team followed up with you after your purchase. If there is anything else we can do for you here at Horne Mazda Avondale please let us know! Take care!

They had the car I was looking for and gave a good trade

5.0
by matt Iannarella on Jun 22, 2022

They had the car I was looking for and gave a good trade price. Over all was impressed with team and delivering my new Mazda

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Matt, thank you for your high star rating. We're happy to see that your experience with our team here at Horne Mazda Avondale was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

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