Hornbeck Chevrolet

3.9

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

112 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of Hornbeck Chevrolet are from Cars.com and DealerRater.com

9 reviews

Sales

4.0
by Ken on Feb 19, 2021

All the staff sales team was great. Stepan made the buying process fun very energetic personality. 5 stars for the staff. Thanks Stepan. He also has Great taste in music.

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Excellent Service

5.0
by JAMES GRIFFIN on Feb 09, 2021

Very great service. No hassle buying. I was in and out of there without any problems.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

place has no after the sale Take money and run.

1.0
by ken morcom on Oct 06, 2020

three months and still know paper work over they new it was going to be kicked back over my license was lost but told me they fixed it made the sale took my money and now I can't trade truck over no paper work very sad place to Buy from it is all about the sale not the service get your money ! then offer you 8000. for a deal you just paid them 12500.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

New car buying experience

5.0
by NICOLE BALL on Feb 03, 2020

Everyone was so nice and friendly! They did amazing work to put me in a new car when I. Didn?t think anyone else could! I won?t go to another dealer now!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Would definately recommend Hornbeck Chevrolet!!!

5.0
by Sue Harris on Feb 28, 2019

Best dealership. Will go there again. I would definitely give them more than 5 stars if the system would let me. :) :) :) :)

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great service

4.0
by Siobhan on Aug 20, 2018

Fast service response from dealers, on how to trade in an find my next winter car. I thought was impossible until I contacted them via email.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

Customer

1.0
by B. Wagner on Jul 19, 2018

In spite of my "1 star" review I have to give a huge shout out to Shannon (didn't catch her last name) and Bridget Rivera! They both deserve 5 stars as they were not only accommodating they both went above and beyond from a otherwise truly terrible vehicle buying experience. The website listed a 2017 Tahoe with 11,453 miles for a list price of 39.550.00.(It will not allow me to upload a picture of the screenshot I took of it for the review) What a great deal right?! Bridget immediately jumped right into the paperwork. A few minutes later "AL Hornbeck" told Bridget he would like to complete this sale and I was promptly moved to his desk (I felt extremely bad for Bridget as I'm sure she receives commissions off of sales). "AL" proceeded to tell me (and loudly) that the price listed online was a mistake (the day before it was listed for $ 44,550 BUT had been dropped overnight on THEIR website) and he would not budge on the price of $44,550. I asked if he would at least meet me somewhere in the middle since it WAS advertised (false advertising?) for significantly less and they claim on their website that Customer Satisfaction is #1! Again "AL" rudely refused and at that point left the showroom and never returned. I was feeling a bit uncomfortable about the entire scene that he made when Bridget came over and took over. Bottom line, I bought the Tahoe (for more than the listed great price but a price I agreed on. Oh and about 1,000 more miles were on it than were originally listed). Bridget professionally completed the paperwork and had me on my way. I most likely will NOT return to Horneck Chevrolet as long as AL is a salesman there, his behavior was not only rude but unprofessional. Also if you see a vehicle online you would like to purchase I would call and confirm price and mileage before making your trip. Hornbeck Chevrolet Car Dealership

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Wonderful buying experience!

5.0
by Dotty D on Apr 09, 2017

Purchased a used car and it was the most satisfactory experience I have ever had with a dealership. Excellent customer service, they answered any questions and the financing was easy and quick. Thank you I love my new Chevy!!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Courteous & Professional

5.0
by Challenger Dreamin' on Aug 05, 2012

This review is based on my experience in running a search for a cheap used car through cars.com for less than $3000 with less than 80,000 miles & Allen A. Hornbeck Chevrolet was listed as having a car I was interested in on their lot & I called them to inquire about the condition of the car. The person I spoke to was courteous & professional & answered all of my questions honestly & realistically. Also & unexpectedly, they convinced me that it was probably a better & wiser idea to spend the money on a brand new car with zero miles on it -putting down the $3000 & making low monthly payments rather throw the $3000 away on a "money pit" old & used car with anyone's guess as to its treatment or mistreatment or history except for the former owner. There are several cars on their site that I would love to own; however, I am leaning toward the new Challenger, I was thrilled when Chevy brought the Challenger back! & they really did the car justice. It's a beautiful car, a work of art. A deep red w/ black leather interior would be nice. Needless to say, I would highly recommend Allen A. Hornbeck Chevrolet if you're looking for a great car at a fair price.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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