Honda of Watertown

Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will continue to buy cars here as long as I get to work with amazing people like Brandon. Even the finance manager was super nice, it’s always a good vibe when I go to Honda of Watertown. Wouldn’t have gone anywhere else.

Dealer Responses

At Honda of Watertown, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

Efficient, everything clearly explained, comfortable waiting area. Personnel seemed quite knowledgeable about my vehicle, and were very considerate of my time.

Dealer Responses

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager

Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will continue to buy cars here as long as I get to work with amazing people like Brandon. Even the finance manager was super nice, its always a good vibe when I go to Honda of Watertown. Wouldnt have gone anywhere else.

Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

Very professional and straight forward. Hassle free process and wonderful staff. I would definitely buy another vehicle from there and would recommend anyone who is looking for a Honda!

Dealer Responses

David, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

This was a dealership I have bought mt last 4 cars from. They were great. My lease was up now and they lied about finding a new car that i wanted some 350 miles away. I found multiple of the same car 60 to 100 miles away. Due to their find the wanted to charge some $7000 over MSRP on a $50000 vehicle. I get it, sellers market. So i decide to buy out my lease. They want to charge about $1500 to inspect my car and gave me the payment numbers. The payment numbers were about $9000 more than going through my credit union. They are really trying to take advantage of the customer in this market. BEWARE!!!

Dealer Responses

Steve, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

Our salesman, David Bonomo, was knowledgeable and attentive and responsive to my questions. The entire process of buying the was excellent. Would definitely recommend David to everyone.

Dealer Responses

Congratulations on your new car, Charles! Thank you for taking the time to write about your experience. It's great to know David and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

Less time waiting around. Most paperwork was done before I arrived Very clean and sufficient Total time was only 1 hour

Dealer Responses

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that we assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager

Friendly, respectful, knowledgeable, informative and our sales representative also listened to all our concerns and made sure we knew the vehicle before we left the premises.

Dealer Responses

Thanks for your perfect review, Robert! We're glad to hear that our team was respectful, knowledgeable, and informative! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager

Friendly, respectful, courteous, informative sales rep at Honda Watertown made sure we knew the vehicle before we left the premises. Clean friendly environment, Thank You.

Dealer Responses

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

I liked Your quick service. Didnt think l could be driving my Honda the same day. Great Guy Brandon. Finance Guy , too. Clean facilities. Knowledgeable personel.

Dealer Responses

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager