Honda of Watertown

4.7

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–5:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

90 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Honda of Watertown are from Cars.com and DealerRater.com

762 reviews

Great service.

5.0
by Karla on Mar 15, 2022

Brandon Silva was awesome and very attentive. Always answered any questions that I had. Made buying process easy. He was knowledgeable about the cars selected and had great judgment.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on your new <CAR MAKE/MODEL>, Karla! Thank you for taking the time to write about your experience. It's great to know <STAFFER FIRST NAME/S> and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

Certified Pre-owned

5.0
by Kayla on Feb 24, 2022

I like my car. Experience wasn’t the greatest. Overall glad that I have my new car, but I do wish I shopped around at other dealerships first.

Customer service 2.0 Buying process 2.0 Quality of repair 4.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Knowledgeable employees & very friendly

5.0
by Dianne on Feb 08, 2022

Friendly & well informed employees. I have bought cars from Honda of Watertown for many years & always satisfied indeed

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

Friendly & courteous staff

4.0
by Michelle on Feb 02, 2022

the Sales & finance people were friendly and courteous. Make sure you know all the specifics about options in the model you are looking at.

Customer service 4.0 Buying process 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Honda of Watertown, we value our customers and we look forward to seeing you on your next visit. Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager

Good leasing experience

5.0
by Carol on Jan 29, 2022

Dave Bonomo has always been a pleasure to deal with.He has been very accommodating in guiding me through the lease process each time. Consistently good customer service with the dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager

A pleasure to work with

5.0
by Susan on Jan 25, 2022

Brandon Silva did a great job helping us to lease our new Passport. Crystal Valenti was also a pleasure to work with as was you finance guy who walked us through signing and explaining the financial documents.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager

I bought a honda 2018 and didn’t explain better about...

3.0
by norma57812 on Jan 16, 2022

I bought a honda 2018 and didn’t explain better about glass coat now loss money by trade the car still waiting on my money for extended warranty added ir I fight for it bad service on that side

Customer service 4.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking the time to share your recent experience at Honda of Watertown. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager

We were very pleased with our experience at Liberty...

5.0
by m1urban on Jan 08, 2022

We were very pleased with our experience at Liberty Honda. They were courteous and helpful throughout. No hard sell or high pressure.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

Great service

5.0
by Kyle on Jan 04, 2022

I had another great experience at Honda of Watertown. Dave was a great help in finding my new lease in a time where inventory was slim to none.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

Lorensen Auto Group

5.0
by Roger on Jan 02, 2022

Great staff. Our interactions with Salesman Dave Bonomo and Business Manager Greg LeBeau were a pleasure. Could not have gone better.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Dave and Greg were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager

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