Honda of Salem

4.8

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:30am–3:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
8:30am–8:00pm
Sunday
10:00am–7:00pm

Cars on the lot

204 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Honda of Salem are from Cars.com and DealerRater.com

1562 reviews

Very Helpful Service Advisor

5.0
by David on Oct 06, 2022

Jordan is professional and kept me informed. She had an idea of what was wrong with our car and that turned out to be correct.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Salem Honda-Lithia Motors

5.0
by Jim on Oct 05, 2022

Ashley was a very friendly, efficient, and thorough service agent, with great follow up. Would definitely recommend her and use her again.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Jim, and thank you for this great review! We're happy to hear that Ashley took care of you! They are a great asset and we appreciate all that they do. Sincerely, Chris Wright, Service Manager

Great service

5.0
by Jeffery on Oct 05, 2022

My passport was taken on time and finished with in the time I was told. I was also given a heads up on the work I might need my next visit to the dealership

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chris Wright, Service Manager

Excellent Experience

5.0
by Sean on Oct 05, 2022

Thanks to Mo and Matt and the rest of the crew at Honda of Salem. They made the purchasing my first brand new vehicle super easy.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mo and Matt were able to meet your needs. At Lithia Honda of Salem, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Matthew Perry, General Manager

Lithia stepped up to help when others didn't

5.0
by Trystain on Oct 03, 2022

John was caring and empathetic to our needs and listened to our budget and worked diligently to help me and my fiancee.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on your recent purchase, Trystain! At Lithia Honda of Salem, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, Matthew Perry, General Manager

Honda of Salem

5.0
by Donald on Sep 30, 2022

The professional way everything was handled. Determination to make sale work properly. Extremely pleased with Jeffs handling of all aspects of sale. Mitchell was also very accommodating and easy to talk with while maintaining his professionalism. There were several things that developed that would have made this sale unworkable, but Jeff worked and made it happen. Very pleased.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to write such great feedback, Donald. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jeff and Mitchell were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Chris Wright, Service Manager

GREAT SERVICE

5.0
by Steve on Sep 29, 2022

THE SERVICE WAS GRAND, THE SERVICE MANAGER WAS ON POINT TO HELP ME WITH MY NEEDS ! WELL DONE SALEM HONDA

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It is wonderful to hear that our team was able to provide you with a great service experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chris Wright, Service Manager

A nice surprise

5.0
by Elese on Sep 29, 2022

Loved that you had exactly what I wanted onsite! The people were so nice, especially our salesman, Stan Kucewicz. He was so nice, so knowledgeable and not pushy at all. It was a pleasure working with him.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Chris Wright, Service Manager

Honda of Salem nailed it in customer service

5.0
by Eudene on Sep 28, 2022

I worked with Stan, who was well informed and very friendly and helpful. The desk also worked with me and were helpful. A great dealership who takes care of their customers. Michael was my F&I man and he knew his stuff and walked me through it easily.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Chris Wright, Service Manager

Great

5.0
by Guy on Sep 27, 2022

Great. A new young lady assisted. Very friendly and helpful. Nice to have an appointment ahead of time. If not may take awhile.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Guy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lithia Honda of Salem! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Chris Wright, Service Manager

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