Honda City Chicago

4.3

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Dennis Orihuela headshot

Dennis Orihuela

Business Manager (11 Reviews)
Dealership Experience 5 years
Pat Dazzo headshot

Pat Dazzo

General Manager (9 Reviews)
Dealership Experience 15 years
Lucio Ambrocio headshot

Lucio Ambrocio

Product Specialist (5 Reviews)

Cars on the lot

64 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Honda City Chicago are from Cars.com and DealerRater.com

675 reviews

Great Service

5.0
by Brian on May 22, 2022

Everybody was very nice, the mechanics do excellent work. The appointment times are very convenient. Just keep on doing your good work.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for your excellent input! We're proud of our service mechanics and hope to pass along your great experience to all of our customers. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

Great service

5.0
by Oscar on May 21, 2022

Great service in helping me, especially coming from another state and well communication. Would recommend again if traveling with any other honda.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Oscar, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Until then, take care! All the best, Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

Great service and really clean facility

5.0
by Kathia on May 20, 2022

Mr Joaquin was very helpful and very accomadating. He was really putting forth good effort to make this deal work.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate your marvelous feedback, Kathia. It's our commitment to ensure quality customer care by providing a very helpful and very accommodating service to our guests. Please come see us for any future needs. Thanks again! Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

Places clean nice

5.0
by Jose on May 19, 2022

They do a good job you don't have to worry about anything They gonna do a Job When you leave there everything's fixed right

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We appreciate your kind words, Jose. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

Great customer service

5.0
by Aloysius on May 06, 2022

Great customer service and very friendly staff at the Honda City location. I was assured that every decision is my choice, I was excited to drive off the lot.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Aloysius, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Honda City Chicago! Sincerely, Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

Coolest

5.0
by Lilia on May 02, 2022

It was to the extreme ultimate glory I was there remember me super cool thrill ride non stop action thank you

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

Great Service

5.0
by Andrea on May 02, 2022

Everything, the customer service for all the personal was great. Jason helped me and he is very nice. The wait area is great as well.

Customer service 4.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Andrea, thank you for your kind words. We feel our service department is what makes Honda City Chicago special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

Always great service

5.0
by Sherita on May 01, 2022

Selena was very professional and explained everything needed and the process. Communication was on point and they also gave me a complimentary ride home.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Sherita, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Honda City Chicago for your vehicle needs. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

Great service

5.0
by Olga on Apr 16, 2022

Fast and good prices. Excellent customer service .I called to change the appointment for Another day and the Operator was very friendly and offered to change my appointment for a later time the same day.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Olga! Thank you for the amazing five-star rating! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

Great services

5.0
by User on Apr 13, 2022

Easy and salesman was nice and easy for me too work with also the manager was also very polite and helpful

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Elida Gonzalez - egonzalez@blautogroup.com - Customer Relations Manager

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