Homer Skelton Ford

4.6

Hours of Operation

Service
Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–8:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–8:30pm
Tuesday
8:00am–8:30pm
Wednesday
8:00am–8:30pm
Thursday
8:00am–8:30pm
Friday
8:00am–8:30pm
Saturday
8:00am–8:30pm
Sunday
Closed

Cars on the lot

365 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Homer Skelton Ford are from Cars.com and DealerRater.com

649 reviews

Homer Skelton Olive Branch

5.0
by Elbert Mosby on Oct 23, 2021

Amber was my sales person. I personally do not like to feel pressured and my experience with Amber was excellent. She was available to answer any questions but she allowed me the space to shop for what I wanted. I have told several relatives about her and I will continue to do so. When I brought my vehicle in for service, Trey was my service advisor. He asked me would I be staying. I asked how long would I be. He gave me an estimate and my vehicle was ready sooner than estimated. When I went to pay for the service, the clerk was very polite. She engaged me in friendly conversation. I have no issues with my dealership. Overall, I had a very positive experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service Department.

5.0
by Todd Satchfield on Oct 22, 2021

Great Service Department. Really enjoy working with Jeffrey Sarbec. He makes doing business a pleasure. I will be back again in 6 months. Thank you.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best Experience I’ve had at a Dealership

5.0
by Stephanie Walker on Sep 14, 2021

My experience was excellent. My salesman was Brian Jackson. If you are looking to buy pre-owned or brand new, he is the man to see. He’s very dedicated and knowledgeable. He answered all of my questions. I didn’t feel pressured or rushed. I give him and the dealership 5 stars !!! Purchased vehicle on 9/12/21.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service Department

1.0
by A Customer on Sep 13, 2021

Well the sales department is good but the service department well it’s totally different. Horrible when I’m there to get a oil change they say hour and a half well after that hour and a half is gone my car is still sitting two hours later and it finally goes back to get a oil change and I say something to them and they say well we’re busy you should have got here when we opened this morning by this time I’ve been here for 3 hours and 45 minutes just for a oil change. Seriously carrying you car or truck the landers Dodge in Southaven

Customer service 1.0 Buying process 5.0 Quality of repair 3.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Service

5.0
by Bill Crawford on Sep 09, 2021

The undercarriage panel was dragging & I also needed an oil change. Got the works pkg & it only took 1.5 hrs. I like that they do first come first served rather than appts.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Josh was very courteous and informative. He took my wants...

5.0
by Joyce on Aug 21, 2021

Josh was very courteous and informative. He took my wants and delivered! He was very helpful. Josh found out what I wanted and looked through your inventory to find the perfect vehicle. I am so glad I got him as my salesman! Everything went like clockwork. The papers were filled out and approved in a timely manor.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

From Homer Skelton again,as we have in the past .

5.0
by David Roberts on Aug 03, 2021

Albert Matthews and Casey Keener were extremely professional,court and listened to our needs. We would purchase from Homer Skelton again as we have in the past,since 1998 .

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Andrew and the staff at Homer Skelton Ford went out of...

5.0
by Debbie on Jul 23, 2021

Andrew and the staff at Homer Skelton Ford went out of their way to help us when we had a breakdown on Friday, while traveling cross country. We were bringing my sister and her 2 dogs to FL from KS, and pulling her car on a trailer behind us. We were able to exit the hwy, & pull into a truck stop in Olive Branch MS, where I started searching for a nearby Ford dealership, and called HSF. Andrew came to us in his personal vehicle to bring us and the dogs to the shop. After checking the truck it was decided we could drive to his nearby dealership, and he led us there. Unfortunately we needed a part that could not arrive till Monday, in spite of the service departments best efforts trying to get it same day. This would mean a 3 day hotel stay. Your staff tried to help us find a rental car, so my sister and I could go home, but couldn't get one, so they helped us find a hotel that accepted pets. Andrew loaded all our luggage, the dogs, and the 3 of us into his personal vehicle and took us to the hotel, stayed until we were checked in, & gave me his cell number in case we needed anything. He also came back for us Monday to bring us back to the shop when our truck repair was complete. Everyone was very helpful, and professional, dealing with us in a stressful situation. Thank you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Called and spoke with a lady who was very respectful and...

4.8
by dofoshee52 on Jul 09, 2021

Called and spoke with a lady who was very respectful and setup and appointment to checkout the truck. When I arrived I was greeted with a smile. Great questions to understand the truck that I wanted to purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I continue to be grateful for the help from Homer Skelton...

5.0
by maxinemoseley82 on Jul 09, 2021

I continue to be grateful for the help from Homer Skelton Ford! The last visit was very helpful to me! Thank you so much for all you did! I will continue to come there and recommend to others!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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