Hoffman Audi of East Hartford

4.4

Hours of Operation

Service
Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–3:30pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

54 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Hoffman Audi of East Hartford are from Cars.com and DealerRater.com

120 reviews

Recall

5.0
by Sportsfan1 on Nov 22, 2019

Was able to accommodate over the weekend easily through website. Was able fix recall and detail car for free in under an hour. Was very convenient.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

OUTSTANDING SERVICE!

5.0
by Greg C on Nov 15, 2019

Best Service Department and outstanding Service Consultants from greeting you upon arrival to status updates on your vehicle! I've dealt with 2 Service personnel and both have far surpassed my expectations as a Customer.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Pleasant, efficient, honest experience!

5.0
by Che5 on Nov 13, 2019

I love my Audi and am not looking to buy another one soon, but when I do I will buy one from Hoffman again. Every experience I’ve had with them has been positive, from the initial purchase to each service appointment.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great “Start to Continued” Service

5.0
by roadronin on Nov 10, 2019

Buying or leasing from Hoffman Audi truly feels like becoming part of a family. You are treated like a client but also like a family member in the sense of how the staff caters to you individually.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent dealership/Great Salesman

5.0
by PL on Oct 31, 2019

Worked with Mike Defeonzo. He listened when he should have listened, understood what was important to me, spoke only when he had something to say that was helpful to me and ultimately put together a really strong deal on a Q5 that not only was financially attractive but also made turning in my leased vehicle several months early an easy thing. A great car buying experience!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Rob Robinson

5.0
by Rob R on Oct 29, 2019

Sylvester was the best salesperson we ever dealt with. There was no BS, gave us a great price and we didn’t have to sit through meaningless chit chat!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Alphoso

5.0
by Sherrill B. on Oct 14, 2019

Went to a few dealerships looking at different cars was a Lexus owner ..Alonso sold us Audi. He gave us best price and really knew the car well great job Alfonso..

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service

5.0
by Rachael on Oct 09, 2019

Alex Serrano went above and beyond to make sure my servicing for my vehicle went smoothly! Great customer service, will definitely be returning. Thanks Alex!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service

5.0
by Brett Esterson on Oct 03, 2019

Quick repair work done right. Every time. Shuttle service very helpful. Beautiful new showroom. Repairs done quickly and correctly. Good communication between customer service and car owner.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Deceitful Service Dept

1.0
by Lb on Oct 02, 2019

I was given an estimate if $2200 to fix my vehicle, $200 for one oil leak and $2000 for the second. Had them fix the smaller leak then brought it to another place who specializes in foreign cars who told me not only was the leak Hoffman fixed still leaking, there was not another leak so no need to spend $2000. Beware, poor service and deceitful!! Running perfectly now.

Customer service 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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