Hoffman Audi of East Hartford
Hours of Operation
Cars on the lot
I needed an oil change during Covid-19. Elliot Matos arranged for pickup of my car and bringing it back. I appreciated the special service during these difficult times.
Service at Hoffman
I needed my car serviced and repaired during Covid-19 problem. I called Hoffman and was surprised that they were able to help me next day. Even though I knew they were working with reduced staffing, the service and repairs were completed earlier than my service advisor had promised. Although the service and repair is not inexpensive at Hoffman, its worth the charges to know they will keep the car running as it should. Hoffman is the only place I will take my Audi for service.
Disappointed in: 1. The quality of Audi cars, especially considering how expensive they are. 2. How extremely expensive the repairs are. 3. The insufficient coverage of the very expensive Audi Service Plans. Look around very carefully before you buy. Don’t buy if you don’t have a lot of income to make very expensive repairs.
Service for my Aufi
My service advisor Justin as usual was excellent He kept me informed of the progress on my vehicle and explained everything The actual work performed was excellent and I like the new video feature. An excellent experience from start to finish.
I have been a car owner for 55 years this was one of the most pleasant experience I have received. the representative who serve me was pleasant knowledge and professional about his craft.
Excellent, efficient and thorough service. In and out very easy with use of loaner car for the day. All staff very friendly and informative. Def recommend
Excellent service visit
Service was provided efficiently and the car was ready when promised. They also did a nice job of cleaning the car inside and out. Very happy.
I took my car for service and will be back. They exceeded my expectations. Everyone that I encountered was easy to deal with and friendly. Rocky took the time to explain everything.
We stopped by to look at a certified pre-owned 2019 Q5. Drove several and bought a new 2019 Q5. We never intended on buying a car that day, but we’re so impressed with car, the professionalism of our salesman Alfonso, who strove to get us the best vehicle and at the best price that we purchased it! Very courteous and patient! Thank you!!
Excellent Reliable Service
Expertise in what they do, customer service, maintain and repair Audis! Well trained staff, courteous and follow through. I drive 45 minutes (including driving past a local dealership) to service my car with Hoffman