Hoffman Audi of East Hartford
Hours of Operation
Cars on the lot
Not worthy of being associated with Audi
Don’t follow directions, tried to sell me things I did not need. Every time they fail to achieve the standard of Audi excellence.Always full of excuses, never with an apology they’re just not a high end facility.
STAY AWAY FROM EAST HARTFORD AUDI DEALER RUUUUN!!!
DONT WASTE YOUR TIME COMING TO THIS PLACE YOU WILL REGRET IT BIG TIME!!!!! The management SUCKS!!! THEY WONT WORK WITH YOU AND THEY WILL CONTINUE TO LIE SO THEY CAN GET YOUR MONEY FOR YOU TO END UP COMING BACK WITH MORE PROBLEMS!!! Run away!!!
I needed an oil change during Covid-19. Elliot Matos arranged for pickup of my car and bringing it back. I appreciated the special service during these difficult times.
Service at Hoffman
I needed my car serviced and repaired during Covid-19 problem. I called Hoffman and was surprised that they were able to help me next day. Even though I knew they were working with reduced staffing, the service and repairs were completed earlier than my service advisor had promised. Although the service and repair is not inexpensive at Hoffman, its worth the charges to know they will keep the car running as it should. Hoffman is the only place I will take my Audi for service.
Disappointed in: 1. The quality of Audi cars, especially considering how expensive they are. 2. How extremely expensive the repairs are. 3. The insufficient coverage of the very expensive Audi Service Plans. Look around very carefully before you buy. Don’t buy if you don’t have a lot of income to make very expensive repairs.
Service for my Aufi
My service advisor Justin as usual was excellent He kept me informed of the progress on my vehicle and explained everything The actual work performed was excellent and I like the new video feature. An excellent experience from start to finish.
I have been a car owner for 55 years this was one of the most pleasant experience I have received. the representative who serve me was pleasant knowledge and professional about his craft.
Excellent, efficient and thorough service. In and out very easy with use of loaner car for the day. All staff very friendly and informative. Def recommend
Excellent service visit
Service was provided efficiently and the car was ready when promised. They also did a nice job of cleaning the car inside and out. Very happy.
I took my car for service and will be back. They exceeded my expectations. Everyone that I encountered was easy to deal with and friendly. Rocky took the time to explain everything.