Hoffman Audi of East Hartford

4.4

Hours of Operation

Service
Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–3:30pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

55 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Hoffman Audi of East Hartford are from Cars.com and DealerRater.com

122 reviews

Not worthy of being associated with Audi

1.3
by Bo on Apr 23, 2020

Don’t follow directions, tried to sell me things I did not need. Every time they fail to achieve the standard of Audi excellence.Always full of excuses, never with an apology they’re just not a high end facility.

Customer service 1.0 Buying process 1.0 Quality of repair 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

STAY AWAY FROM EAST HARTFORD AUDI DEALER RUUUUN!!!

1.0
by Worst Audi dealer in Connecticut on Apr 22, 2020

DONT WASTE YOUR TIME COMING TO THIS PLACE YOU WILL REGRET IT BIG TIME!!!!! The management SUCKS!!! THEY WONT WORK WITH YOU AND THEY WILL CONTINUE TO LIE SO THEY CAN GET YOUR MONEY FOR YOU TO END UP COMING BACK WITH MORE PROBLEMS!!! Run away!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Audi Q3

5.0
by Marie Galizia on Apr 20, 2020

I needed an oil change during Covid-19. Elliot Matos arranged for pickup of my car and bringing it back. I appreciated the special service during these difficult times.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service at Hoffman

5.0
by Robert H on Apr 05, 2020

I needed my car serviced and repaired during Covid-19 problem. I called Hoffman and was surprised that they were able to help me next day. Even though I knew they were working with reduced staffing, the service and repairs were completed earlier than my service advisor had promised. Although the service and repair is not inexpensive at Hoffman, its worth the charges to know they will keep the car running as it should. Hoffman is the only place I will take my Audi for service.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Service

1.8
by Lisa on Mar 27, 2020

Disappointed in: 1. The quality of Audi cars, especially considering how expensive they are. 2. How extremely expensive the repairs are. 3. The insufficient coverage of the very expensive Audi Service Plans. Look around very carefully before you buy. Don’t buy if you don’t have a lot of income to make very expensive repairs.

Customer service 2.0 Buying process 1.0 Quality of repair 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Service for my Aufi

5.0
by Gary on Mar 25, 2020

My service advisor Justin as usual was excellent He kept me informed of the progress on my vehicle and explained everything The actual work performed was excellent and I like the new video feature. An excellent experience from start to finish.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

oil change

5.0
by Richard L Barlow on Mar 12, 2020

I have been a car owner for 55 years this was one of the most pleasant experience I have received. the representative who serve me was pleasant knowledge and professional about his craft.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Jendedom

5.0
by JenD on Mar 03, 2020

Excellent, efficient and thorough service. In and out very easy with use of loaner car for the day. All staff very friendly and informative. Def recommend

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent service visit

5.0
by BobS on Feb 06, 2020

Service was provided efficiently and the car was ready when promised. They also did a nice job of cleaning the car inside and out. Very happy.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great service

5.0
by Audi2017 on Feb 03, 2020

I took my car for service and will be back. They exceeded my expectations. Everyone that I encountered was easy to deal with and friendly. Rocky took the time to explain everything.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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