Hilbish Ford

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

74 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Hilbish Ford are from Cars.com and DealerRater.com

615 reviews

Top notch experience

4.4
by Michael W. on Dec 08, 2017

Eddie Martin is the man to see if you're looking for a new vehicle. He was upfront and honest and went out of his way to make sure my buying experience was easy and hassle-free.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Michael, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Eddie was fantastic!!!!

5.0
by #whereismydieseltshirt on Sep 28, 2017

Eddie at Hilbish was by far the best salesperson we delt with. We went to quite a few dealers knowing exactly what we wanted and exactly what we wanted to pay. We did extensive research going into this and Eddie was the only one able to make a deal with what we wanted and in the end got a better car than we were expecting!!!! Highly recommend!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate your recommendation of our dealership! We hope you continue to choose Hilbish Ford for all your vehicle needs! Take care!

Do NOT GO HERE!!!

1.0
by Jos small on Sep 15, 2017

Spent thousands of dollars and this dealership gave the wrong spare key so when I neeedex I could not get into my car. The dealership refused to pay for a spare key that I never received and were very rude and unprofessional. I would never give them my business and will tell all my family and friends to never go there.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Jos, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give us a call at (704) 938-3121 and we will do our best to make this better. We hope to hear from you soon.

Satisfied Customer

5.0
by Mark and Regina Wilhelm on Aug 05, 2017

We would like to say a special thank you to Eddie Martin our salesperson. We have bought numerous cars over the years and no one has ever been as honest and sincere as Eddie Martin was. He helped us from start to finish. We will refer family and friends to Hilbish Ford because of Eddie.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Mark And Regina, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!

Great New Car Shopping Experience

4.8
by Jim Roof on Jul 07, 2017

Recently was shopping for a 2017 Escape. I had asked for an online quote and was satisfied with the pricing so I set up a test drive appt. Eddie Martin met us and had the vehicle ready. He was very helpful in explaining all the accessories and the few questions I had that he wasn't sure of he checked and got us our answer. The paperwork was done quickly and the process in the financing dept was very straightforward and clear. I like many I am sure find new car shopping to be stressful at times but this whole adventure was indeed one of my best.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Purchase Experience

5.0
by Leon Freeman on Jun 19, 2017

Purchased a F150 XLT and I love this truck. Staff was extremely helpful, knowledgeable of the product, and willing to help in any way. The vehicle was located and brought to your dealership in record time. I am super pleased with the purchase experience.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

top notch service

5.0
by Robert Staton on Jun 15, 2017

I brought my truck in to have a battery replaced. The battery was replaced in no time at all plus they checked the truck to insure that everything was working properly. I purchased my Ford Ranger from Hilbish Ford and i have always brought it back here for service. I have been completely satisfied with the performance of the truck and the courtesy of the staff.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Wouldn't advise anyone to shop here.

1.0
by Josh on May 23, 2017

Went here looking at a used vehicle. Was really interested in. But the sales person was rude and seemed to be trying to rush us out the door. Today Hilbish Ford lost a sale and 2 people's business. Won't ever do business with this place.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It sounds like your visit here at Hilbish Ford did not live up to our expectations?which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive experience?and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (704) 938-3121 and we will do our best to make this better. We hope to hear from you soon.

Excellent

5.0
by Encycloman on Apr 25, 2017

I have followed our family tradition, finally, and purchased two vehicles. The people I dealt with were knowledgeable, courteous and FAIR. I really prefer to deal without the usual B.S. and Jennifer was perfect. I ended up with vehicles that met what I was looking for, and the response I have gotten from after-the-sale is great.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Gary Blackburn

5.0
by Gary Blackburn on Mar 23, 2017

Just purchased a pre owned vehicle from Eddie Martin. This was a great experience and i actually had a good time there. I found Eddie to go above and beyond to help me and answer all my questions... If you want a truly honest sales person, go see Eddie

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Gary, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again! Take care!

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