Hilbish Ford

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

76 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Hilbish Ford are from Cars.com and DealerRater.com

615 reviews

Great representation from all involved. Had a small...

5.0
by Jkimd4010 on Oct 06, 2020

Great representation from all involved. Had a small service requirement and dealership excelled and remedied quickly. Highly recommend Hilbish and will definitely return for future purchases.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I had a great experience, I went looking for an explorer...

4.8
by Lilnook1014 on Sep 27, 2020

I had a great experience, I went looking for an explorer but ended up with what i really wanted the F150. My only issue was i wasn't offered running boards and a bed cover.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Jennifer was amazing, She met all my expectations, Took...

5.0
by arnie on Aug 17, 2020

Jennifer was amazing, She met all my expectations, Took the time that was needed to get the deal done. Truck was clean and made getting options put on truck easy

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Maintenance

2.0
by jblo on Dec 15, 2018

Went to Hilbish Ford because turning signals was not working, with them NOT checking things out, I was told I needed a new all purpose control arm at the cost of 260.00 dollars and a total cost of 451.00 dollars installed, bought the same arm on amazon for 42.00 dollars, took my vehicle somewhere else, had it installed and had the relay changed for 92.00 dollars, So 92.00 vs. 451.00 wow I saved 359.00 dollars. SMH

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.

Outstanding Service

5.0
by Jack on Jul 04, 2018

Hilbish service Dept. is a real pleasure to deal with. Had a warranty problem that other ford dealers could not resolve and Tommy Moore along his associates identified and fixed the problem. Their technical competence along with their unmatched professional capability in dealing with customers is truly outstanding. Would highly recommend Hilbish service Dept. for all of your service needs.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Jack, thank you for your wonderful response to the quality of service our Staff provides! Your recommendation means so much to us and we're so happy to have earned it. If you're ever in need of more help, please let us know! We hope you have a great day!

5 Stars to Mr. C Brown of Hilbish Ford

5.0
by TheNCLux on Apr 05, 2018

I highly recommend the services of Mr. C Brown at Hilbish Ford. I am a faithful client of this dealership and have purchased all my cars from this location!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Mr. Martin

5.0
by James Revis on Feb 26, 2018

I bought from Mr. Martin, he was friendly and made me feel very comfortable during the buying experience. He is awesome!! I would recommend him to all of my friends in the market to purchase.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

James, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

Keith is an amazing salesman!!!

4.8
by Drew Mungo on Feb 17, 2018

Keith is an amazing salesman to deal with! He posted their used srt8 charger they had for sale on craigslist and I got in contact with him on the phone. Anything I asked for, he got the information immediately. I asked him to take a walk around video, and within 15 minutes I had a great video of the car. I found my own financing and they didn?t pressure me into trying their financing. When I finally arrived at the dealer two days after we originally spoke, my wife and I were greeted immediately by Keith and Aaron, and as soon as we got there, the car was ready to go for a test drive and we hopped right in. After we got back, we filled out some paperwork which I had signed and it was off to the final stages for the final pieces of paperwork. At that point, I noticed a puddle under the car and upon further inspection i found it to be an oil leak. I brought it to Keith?s attention and he immediately jumped into action and brought it into the shop (while they were leaving mind you) and had them find the cause (oil pan gasket seal). 10 minutes later Keith approaches me and says he will have the oil leak repaired, and they will deliver it to my house since I drove over an hour to the dealership!!!! Talk about service!!!! Only flaw in the whole process was the (finance manager I guess??). He didn?t make an effort to greet or say hello, and was very uptight. Nevertheless, my overall experience with the dealership and Keith was amazing, and when I have enough money to pay off the negative equity in my Chevy Cruze, I?ll be back to buy from them again and again!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

My first online purchase

5.0
by Wanted33 on Feb 14, 2018

Due to time limits I decided I would do my first online car purchase. I sent the info on the car we wanted to six dealers, and Hilbish (Candace Thompson, online sales) was the only one that followed my simple instructions. The others just couldn't seem to understand. The price quote from Hilbish was the best by quite a bit of money. I made an appointment to meet with Dennis Rowland (sales), and the deal was sealed within 10 minutes. This is the 8th new vehicle we have bought from Hilbish, and was really glad they gave us the best price. BTW, they also have a great service department. I have been dealing with them for over 30 years.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

eddie martin

5.0
by danny on Feb 06, 2018

Came from Va.found a truck on Auto Trader. Ran across a great salesperson Eddie Martin.If u buy from this dealership see Eddie, also great inventory.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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