Hiland Toyota

4.9

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–6:00pm
Wednesday
8:30am–6:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

214 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Hiland Toyota are from Cars.com and DealerRater.com

1615 reviews

Technicians found a nail in one of the tires. They let...

5.0
by builder66 on Jan 14, 2022

Technicians found a nail in one of the tires. They let me know and it was fixed right away. Really appreciate the extra care in finding the nail.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great salesman

5.0
by Shane on Jan 13, 2022

My sales person Steve Carlson made my experience of buying a car great. He goes above and beyond on making my sales experience great.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Shane and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Steve was there to provide you with such exceptional service! Thank you again and congratulations on your new car. - The Hiland Toyota Team

Prius repair

5.0
by Marcia on Jan 12, 2022

Taylor V. was so helpful in explaining what needed to be done for the replacement of the transmission and the climate control/radio computer touch screen. She kept me informed each step of the process.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for taking the time to write this review. We are pleased to hear that Taylor was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. - The Hiland Toyota Team

Great Service Clean Customer Waiting Area

5.0
by Mark on Jan 09, 2022

Courteous personnel that keep you informed about any repairs needed. Clean comfortable waiting area while your vehicle is being serviced

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - The Hiland Toyota Team

Excellent Service

5.0
by Carmen on Jan 09, 2022

My experience was excellent! I was told in detail what exactly caused the issue and it was resolved within a few hours.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team

Totally satisfied with Hiland Toyota!

5.0
by Gary on Jan 09, 2022

I appreciate that service reps are genuinely concerned about me and my vehicle. They are careful and thorough when interviewing me for service. They are polite and pleasant. The work is done very well and on time. What could be better!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. - The Hiland Toyota Team

Always courteous

5.0
by Bobbi on Jan 08, 2022

I didn't have an appt. but my tire light was on and all was fixed within 45 minutes. Very courteous!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. - The Hiland Toyota Team

Unexpected Buy

5.0
by Julie on Jan 08, 2022

Stopped in to actually just look at a 4Runnee that I had seen online. It was totally out of our price range but we just want to see it in person. Ended up chatting with a salesman and he mentioned they had another new 4Runner around and asked if we’d like to see it, and we did. A few hours later, we were driving at home. Completely our decision, no pressure from anybody, which sometimes is hard to find anymore.

Customer service 5.0 Buying process 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Julie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - The Hiland Toyota Team

Easy to work with, knowledgeable

5.0
by Kelsey on Jan 07, 2022

Lonnie was very knowledgeable, took the time to answer all my questions, and found my perfect vehicle. When I came 3 hours to pick it up, he had all the paperwork ready for me to make it a quick process.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. - The Hiland Toyota Team

Happy customer

5.0
by Lowell on Dec 26, 2021

Lonnie Tapscott, Tom Arnett, and Keith Davison made for a most pleasant buying experience again! We will definiftely be back

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. - The Hiland Toyota Team

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