HGreg.com West Palm Beach

3.4

Hours of Operation

Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
11:00am–7:00pm

Cars on the lot

497 cars available See all Cars

Dealership reviews

3.4
Rating and reviews of HGreg.com West Palm Beach are from Cars.com and DealerRater.com

35 reviews

Alfredo Arzabala is an awesome salesperson, very

5.0
by LaToya on Jul 31, 2022

Alfredo Arzabala is an awesome salesperson, very professional, and take much pride in his job. The process and finding the perfect car for my son within my budget was beyond my expectations. I am very impressed and pleased. Thank you again Alfredo for your hard work.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This dealership would not provide me with any

2.0
by Dissapointed on Jul 29, 2022

This dealership would not provide me with any compensation after I found (after the fact) that there was no spare tire and no back seat headrests (a safety concern in a crash.) I was told it was MY responsibility to check over the car at time of purchase and it wasn't their fault as it is a USED vehicle. I get that, but really? When it comes to a safety item? I feel duped.

Overall experience 2.0 Does not recommend this dealer.

Aviod Hgreg

1.0
by Darren on Jul 26, 2022

Avoid this place like the plague, I purchased a van from them three weeks ago and the motor just blew (yes I had oil in the vehicle) mechanic at Chrysler told me the vehicle was probably abused from day one, they have refused to do anything about it HORRIBLE DEALERSHIP !!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Jeep unlimited wangler

5.0
by Jim on Jul 25, 2022

Alfredo Arzabala was our sales associate, Sam, couple other managers help us. They gave us a great deal. Second vehicle we have bought from. Would buy from again.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I bought a Toyota Corolla 2018 after five days show in

1.0
by giacomo costa on Jul 14, 2022

I bought a Toyota Corolla 2018 after five days show in dashboard maintenance required soon Sale Associates Akm Haque What happened Hgreg

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer.

Do not come here!!!!

1.0
by Anna Colarussso on May 11, 2022

I just bought a 2017 Hyundai Elantra and not even a week later my engine overheats. I look and there’s no coolant! They certainly DO NOT inspect cares before selling them. I tried to contact MARCK the one who sold it to me and said there is nothing we can do. He told me also that the car still had a warranty. I go and call Hyundai and it’s expired. This place is awful and you will get ripped off. Have not made one payment on the car and already having issues.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your feedback Anna. We take customer concerns very seriously here at HGreg.com. Communication between customers and employees allows for better quality control and future improvements. We apologize you did not have a great experience at HGreg.com, and would like to hear more about this incident. Please email me your best form of contact at mateo@hgreg.com so we can investigate this matter.

Me vendieron un auto pero me empezó a dar problema a los

4.0
by Enrique on Apr 23, 2022

Me vendieron un auto pero me empezó a dar problema a los pocos días pero doy 4 estrellas porque prometieron que me lo van a arreglar gratis y además el trato por parte de Gabriel fue muy bueno.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Gracias por tus comentarios Enrique!

Not at all happy with my experience.

2.0
by tetherme2 on Apr 12, 2022

Not at all happy with my experience. Sales manager will not return your call if you have a complaint. Mine was car was under contract before corrections to key fob and moonroof were made, and water stains were removed from fabric, all which took two weeks. Sadly I signed contract before corrections were completed. Never sign paperwork to buy car before all requested corrections are completed! They misrepresent the purchasing process by promising repairs then you no longer have three day return period if those repairs/ corrections go beyond three days. I learned the hard way, buyer beware! Upon actual delivery today I was told there is no three-day period left because I have been owner for two weeks already-without possession of my car purchase! So I'm stuck with possibly a lemon! Found out at mechanic check today after real true delivery today (when three-day return SHOULD begin that brake fluid cap is missing which could mean contaminated breaking system and might cause significant problems down the line. What do I do with that information? Make sure you don't get fooled by these people that misrepresent their selling promises! I have left messages today and still waiting for a call back from Sales Manager Paul. I'd like to complain to dealership owner next! This is no way to treat a customer. If they did not want to make these corrections in the first place they should have said so and I would moved on. Today service manager Jamie tole me they have gone way out of their way to make me "happy". I'd strongly submit to buying prospects - shop elsewhere, RGREG does not care about its customers! Sincerely, Carol G P.S. This is my first online review ever and my first (and last) used car purchase from a used car dealer!

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer.

Wonderful service at dealership great salesman Tahim

5.0
by Sophiepapa on Mar 21, 2022

Wonderful service at dealership great salesman Tahim Salim. Will recommend thanks again for wonderful help Tahim for your help in finding the perfect car for us . Sophie P.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Great service by salesman Tahim Salim

Fantastic Difference, Thanks Angel!

5.0
by Rossana Q on Mar 07, 2022

I bought my New-To-Me car yesterday from the West Palm Beach location. I'd been shopping for well over a month and had visited several dealerships. I was so disgusted with the car buying process at all of the dealerships. Shady, shady, shady. I was so relieved and pleasantly surprised with my experience at HGreg of West Palm Beach. Angel Victoria was lovely to work with and the opposite of what you imagine when you think "Used Car Salesman". He joked with us, made us feel comfortable. I never felt like I was being "talked at" which is the standard at every other place I'd been to before. Angel was patient with me and the process was very quick. When it came time to work on financing, John Clark was very pleasant and helpful also. I would definitely recommend this place to purchase your vehicle. It was a breath of fresh air.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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