HGreg.com Doral

4.4

Hours of Operation

Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
11:00am–7:00pm

Sales Team

Miguel  Ortiz headshot

Miguel Ortiz

Sales Manager (135 Reviews)
Dealership Experience 3 years
Hebert Costafreda headshot

Hebert Costafreda

General Sales Manager (115 Reviews)
Dealer Experience 12 years
Dealership Experience 6 years
Ben Pishgou headshot

Ben Pishgou

Sales Manager 4.1 (108 Reviews)
Dealer Experience 32 years
Dealership Experience 4 years

Cars on the lot

383 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of HGreg.com Doral are from Cars.com and DealerRater.com

2197 reviews

Muy satisfecho todos profesionales y muy buena cortesía...

5.0
by Justopompa3 on Nov 11, 2021

Muy satisfecho todos profesionales y muy buena cortesía los recomiendo 100% Buenos precios 5 estrellas

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Muchas gracias a Gabriel Álvaro y Diego Álvaro por el...

5.0
by Kenny on Nov 10, 2021

Muchas gracias a Gabriel Álvaro y Diego Álvaro por el excelente servicio muy agradecido les recomiendo 100% este dealer

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Mathias Minoletti is one of the best I’ve ever felt with....

5.0
by Tam108 on Nov 06, 2021

Mathias Minoletti is one of the best I’ve ever felt with. And best experience I’ve ever had here with Mat. Usually I have to haggle and here it’s a reasonable non haggle process. Ask for Mat, he won’t steer you wrong in Doral.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I purchased a vehicle from them on October 9th, it has...

1.0
by samanthamartinez129 on Nov 04, 2021

I purchased a vehicle from them on October 9th, it has not even been a month, and I am now having transmission issues. I should have known there were underlying issues with the vehicle considering when I test drove the car, the brakes were squeaking, and the salesperson tried to tell me it was a plane overhead ( I must have had stupid written across my face or something). I looked at him and said that it was not a plane, and after hitting the brake 3 more times, he came to his senses and agreed it was the brakes. He offered me to fix the brakes, and I could drive off with the car that day fantastic. While the brakes are being fixed, another issue arises. Unfortunately, my bank misspelled Hgreg on the check; their solution was to try and get me to agree to have my credit ran (again) by them for a "backup loan" again. I must have had stupid written across my face because there's no way I would allow them to rerun my credit after some time that issue gets resolved, and because I am not an idiot, my credit was saved. After waiting since about 10 when the car was taken to have the brakes fixed, the car finally arrived back at 1:15. Even though I was told at 11:20 it would be no more than 45 minutes. I am rushing as I have to get to work and finally drive off the lot. Not even a full mile into my trip home, the tire pressure light turns on. The sensors cannot read the pressure in the tires I assume this happened while the brakes are being changed. I was able to make an appointment to get that fixed scheduled for this Saturday, which they expect me to get to with my car which is currently having transmission issues. Now fast word 3 WEEKS after purchase and my car stalls at a stoplight and I am unable to accelerate, I veer off to the nearest body shop, and low and behold the transmission is now a problem. I immediately try and contact the dealership and, of course, can't get ahold of anyone. If you've walked into this zoo, you know they probably can't hear the phone ringing over their obnoxious conversations, tiktoks, and the other nonsense that goes on. I then contact the manager who cannot help me although they sold me a defective car. At Hgreg they are looking for no more than to make a sale. The customer is not a priority. Pay attention to the red flags and take your money elsewhere.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Melissa sold me my bmw I’m in love with it and she gave...

5.0
by Pedroamartin98 on Nov 01, 2021

Melissa sold me my bmw I’m in love with it and she gave the best service ever

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very satisfied with the customer service at hgreg very...

5.0
by Gabriela on Oct 31, 2021

Very satisfied with the customer service at hgreg very good prices I highly recommend this place

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Amazing service, Melissa and Abner were great !!!! I was...

5.0
by adrianhernansez on Oct 30, 2021

Amazing service, Melissa and Abner were great !!!! I was very happy with everything. Love my truck

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Would recommend to anyone who wants to purchase a vehicle...

5.0
by yigi on Oct 29, 2021

Would recommend to anyone who wants to purchase a vehicle will recommend to everyone today

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Yes

Customer service and process was simple and transparent....

5.0
by Hamlin203 on Oct 28, 2021

Customer service and process was simple and transparent. Jesse was very helpful and listened to my needs. Exceeded my expectations. Highly recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Came in looking for a car and unfortunately it was not...

5.0
by maria-p on Oct 27, 2021

Came in looking for a car and unfortunately it was not available. Gabriela did a great job helping me out.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.