Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
12:00pm–6:00pm
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
1:00pm–7:00pm

Sales Team

Paul  Boyd headshot

Paul Boyd

Sales (134 Reviews)
Scott  Spainhour headshot

Scott Spainhour

Finance Manager (94 Reviews)
Dealer Experience 9 years
Dealership Experience 9 years
Lee Brown headshot

Lee Brown

Finance Director (76 Reviews)

Cars on the lot

33 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Hendrick Chrysler Dodge Jeep Ram FIAT of Concord are from Cars.com and DealerRater.com

347 reviews

Service discounts

5.0
by Terry Wray on Dec 04, 2020

Appreciated Michael's help to compare discount offers from Mopar and Hendrick. Fast, friendly and factual. I will definitely be scheduling my next service at this dealership.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Terry we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

Great Experience and Quality Team

5.0
by Tom H. on Dec 04, 2020

Very Knowledgeable and Quality service Team. Very customer Oriented.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Tom, we are so pleased you enjoyed your visit to Hendrick CDJRF of Concord! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Terry

5.0
by Titirah West-Brown on Dec 03, 2020

Great experience, fast, communication was excellent

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service

5.0
by Troy Clemons on Dec 02, 2020

I purchased my vehicle here and have it serviced here regularly. I have not had any issues with the service during any of my visits.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for being a part of our Hendrick CDJRF of Concord family, Troy!

Austin, review at Concord NC

5.0
by Brooke Schnitker on Dec 02, 2020

Austin, was sensational with helping us in making our deal work the way we needed.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Austin is a wonderful part of our team here at Hendrick CDJRF of Concord, Brooke. We appreciate your kind words and if we can be of any assistance to you in the future, please do not hesitate to contact us.

Service

5.0
by Michael on Nov 29, 2020

They worked me in and got my van back so I could start my trip. Thanks!!!!!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great service

5.0
by Darnell on Nov 28, 2020

Great facility and excellent service I will always bring my vehicle to this dealership for my repairs

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Bad service

1.3
by Annetta on Nov 27, 2020

I sent my car for a specific reason, got it back 2 days later, and it was still doing the same thing, I got it the day before Thanksgiving thinking it was fixed, ended not being able to go home to my parents for Thanksgiving, could not get a loaner, or rent one, everything was closed down, it was horrible, not being able to go anywhere, holiday ruined.

Customer service 2.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Hendricks Dodge Concord

5.0
by Jazmin on Nov 27, 2020

Terry was of great help.! Left my car overnight an they had it ready for me next day. No issues. Great service.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Happy go lucky

5.0
by Pedro Alfonzo on Nov 24, 2020

It was a grate experience knowing Mr. Felipe Calzada he answered all my questions. I recommend anyone who is looking to buy a new vehicle he's the to talk with...

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Pedro, thanks so much for your wonderful 5-star review and recommendation for Felipe and our team here at Hendrick CDJRF of Concord! We are thrilled to hear of your positive car buying experience and are grateful to have you as a part of our Hendrick CDJRF of Concord family!

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