Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
12:00pm–6:00pm
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
1:00pm–7:00pm

Sales Team

Paul  Boyd headshot

Paul Boyd

Sales (135 Reviews)
Scott  Spainhour headshot

Scott Spainhour

Finance Manager (94 Reviews)
Dealer Experience 9 years
Dealership Experience 9 years
Lee Brown headshot

Lee Brown

Finance Director (76 Reviews)

Cars on the lot

31 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Hendrick Chrysler Dodge Jeep Ram FIAT of Concord are from Cars.com and DealerRater.com

347 reviews

Customer

5.0
by Lesleye E on Jan 28, 2021

I had an issue with my oil valve and it needed to be replaced. As soon as I got there my car was taken back and I was there only about 45 mins. Excellent service.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Lesleye! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team here at Hendrick CDJRF of Concord. We appreciate your awesome review and look forward to working with you again.

Customer Service

5.0
by MRS. PATSY MCGILL on Jan 26, 2021

Hendricks has been in our family for several years now and that's because of one of the GREATEST reps in your service department. His name is JEFF DUNBAR (hope I spelled his last name right). This young man has such a talent for making our visits less painful and us appreciate HENDRICKS.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Patsy, thanks for your praise and kind comments about Jeff and our team here at Hendrick CDJRF of Concord. Your kind words and praise means so much to us and we're so happy to have earned it. Thank you again for being a part of our Hendrick CDJRF of Concord family.

Oil change and tire rotation

5.0
by $t3F@n on Jan 19, 2021

The service manager did a good job and is very professional.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks so much! If we can be of any assistance to you in the future, please do not hesitate to contact us here at Hendrick CDJRF of Concord.

2021 Dodge Charger Scat Pack

5.0
by Robert on Jan 15, 2021

Great people to work with. Easy transaction and the delivery of my special order vehicle was flawless. Would highly recommend for anyone that wants great customer service.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Robert! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team here at Hendrick CDJRF of Concord. We appreciate your awesome review and recommendation and look forward to working with you again.

Dealer Review

5.0
by Todd on Jan 08, 2021

I took my car for service. I needed an oil pressure switch. The folks there were helpful and cordial.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks so much, Todd! We appreciate you taking the time to leave us this feedback. We are honored to receive your 5 star review and thrilled to hear that our team delivered such a great experience. If we can be of any assistance in the future, please do not hesitate to contact us.

2021 Ram purchase

5.0
by Terry P. on Jan 06, 2021

I have purchased 5 vehicles from Hendrick's because of the personable experience with the salesman. If your looking for to buy and have your day planned too look at multiple vehicles with no hassles, then you would be in the right place. Hendrick's has a good selection to choose from and the salesman has no problem in showing and test driving any vehicle you would like to see.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Terry, thank you so much for taking the time to share about your recent experience with us. We are truly honored to receive your 5-star rating and recommendation. Congratulations on your new vehicle, and thank you for being a valued member of the Hendrick family.

Very good experience

5.0
by Drew Parker on Jan 04, 2021

It was a very busy day at the dealership but that didn?t make a difference in time I had to wait for service to my truck. The price was fair, service was good, and the wait was less than expected

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you, Drew! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team here at Hendrick CDJRF of Concord. If we can be of assistance to you in the future, please do not hesitate to contact us.

Nice place

5.0
by Troy S on Jan 03, 2021

Went to the car lot knowing exactly what I wanted. Left later with what I wanted.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on your new vehicle, Troy, and welcome to the Hendrick CDJRF of Concord family!

New car

5.0
by Emsley Haywood Phifer, jr on Jan 02, 2021

My salesman was great. He answered all my questions and provided great customer service.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on your new vehicle, Emsley! We appreciate you taking the time to share your excellent car buying experience with us. If we can be of assistance to you in the future, please do not hesitate to reach out to us.

Express oil change

5.0
by Hugo on Jan 02, 2021

Fast and easy after a long holiday. I was in a rush and they took care of my needs.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Michael, we are so happy to read such a great review about your experience with our team here at Hendrick CDJRF of Concord! If there's anything further we can do for you, we are happy to help!

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