HBi Auto

4.6

Hours of Operation

Service
Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
10:00pm–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–7:00pm
Sunday
Closed

Sales Team

Jose Jimenez headshot

Jose Jimenez

General Manager 4.7 (25 Reviews)
Dealer Experience 4 years
Taylor Pegram headshot

Taylor Pegram

Sales Consultant 4.5 (11 Reviews)
Dealer Experience 4 years
Dealership Experience 4 years
Billy Wenk headshot

Billy Wenk

CEO 4.3 (8 Reviews)
Dealer Experience 13 years
Dealership Experience 7 years

Cars on the lot

55 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of HBi Auto are from Cars.com and DealerRater.com

40 reviews

I had the most wonderful experience dealing with HBI and

5.0
by California Red Ferrari on May 19, 2022

I had the most wonderful experience dealing with HBI and their staff. Emilio Pesqueira and Jose were so helpful from.begining to end. This was a great experience and I will do business with them again. Thank you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Sent me a broken McLaren with missing keys.

1.0
by Patrick on May 07, 2022

Sent me a broken McLaren with missing keys. Will not return my money even the fact is I don't have the car. Unbelievable that Billy runs a business like this. Give me my money back. You never delivered the car. Reported to the north carolina attorney General. Don't do business with hbi

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

After speaking with our team it seems that your vehicle was delivered to you as promised. The vehicle was picked up at your request so that we could correct some service concerns you had. We are waiting for the second key to arrive as it was ordered. As soon as it is received we will program it to the vehicle and you will receive your car. Please reach out if you have any other questions as we have reached out and have not heard a reply back from you until this review.

HAd an issue with a warranty, and the HBI team worked to

5.0
by nmenius on Apr 26, 2022

HAd an issue with a warranty, and the HBI team worked to resolve it. Pleased with the service that was performed.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We're happy to see that you had a 5-Star experience and that your issue was resolved. Thank your your business.

Afraid of purchasing a car online? Don't be!

5.0
by Brooke W. on Apr 22, 2022

I have never bought a car online before, but I fell in love with a 718 Boxster S at HBi Auto. I really wanted a manual transmission and they're very hard to find. This was the only car in the country that perfectly checked off every box on my wish list. But I live in NJ and the car was in NC. So although I was super nervous about buying a car sight unseen, I decided to look into it anyway. And I'm glad I did. The whole process was easy and I felt very comfortable with the HBi team. Lucius in Sales gave me a FaceTime walkthrough of the car that very thorough and he answered all of my questions. Cherie in Financing was so helpful in getting the financing together that I needed. After I purchased the car, Jose the Manager and Dan in Logistics put up me neurotically texting them all the time for updates because I was so nervous. A week and a half after first contacting them, I had the most beautiful Boxster delivered to me from NC to NJ. It was a great buying experience. So if you're looking to buy a car online from HBi, don't hesitate. It was really easy. I'd like to thank the whole team at HBi Auto for a great car buying experience. I LOVE my car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Brooke, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at HBi. We sincerely thank you for taking the time to share your thoughts with us. Enjoy your new ride!

UPDATE to previous review

5.0
by Danny on Apr 19, 2022

I left a bad review below this one, but we were able to work things out and in the end I am happy and they are happy. Jose is a perfect gentleman. Please disregard my 1star review previously posted.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the update! We appreciate it.

Great dealership! I was looking for a Porsche 911 and...

5.0
by commercialfoundation on Jan 25, 2022

Great dealership! I was looking for a Porsche 911 and they reached out to me with respect not being pushy like some other dealers. Very professional.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the amazing feedback! We pride ourselves on our service and professionalism.

Great dealership. Easy to work with. Help me out...

5.0
by Rysechampion1 on Jan 15, 2022

Great dealership. Easy to work with. Help me out completely Will definitely shop here again

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the wonderful feedback! We look forward to working with you again.

HBI did a stage-1 cleaning and ceramic coating on my 2017...

5.0
by Currym1 on Nov 29, 2021

HBI did a stage-1 cleaning and ceramic coating on my 2017 Porsche 911 S. Zac set everything up and they even picked up/delivered my car in their enclosed trailer. They did a quality job and were very easy to work with. I’m glad to find HBI and will be back.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Salesman was persistent BUT they offered $4000 under KBB...

2.0
by BLURAYKING on Nov 16, 2021

Salesman was persistent BUT they offered $4000 under KBB and I turned them down. I live 1.5 hrs. away and I sent in several pics in HD. It was a waste of time and I am glad I didn't drive up to them. Alot of work I put to be disappointed on the back end. Their Corvette was $3300 over KBB value. Can't recommend dealer based on my experience.

Customer service 4.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Update. I went there 11/26/21 and was so disappointed. I drove for 70 mins and left after 3 mins. The front end had slight damage to left/right side of it and BOTH headlights had condensation in them. The repairs alone are $2500+. I didn't test drive at all. Why should I. Photos do not make a car. And at $45,000+, NOT WORTH IT.

I recently purchased a 2009 Porsche carrera from HBI Auto...

5.0
by Michael Beal on Nov 01, 2021

I recently purchased a 2009 Porsche carrera from HBI Auto and Taylor Pegram the sales consultant was very professional and knowledgeable on the car. Had a great experience and recommend reaching out to Taylor for your sports car needs.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for the kind words! Taylor is one of the best!

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