Hartsville Chrysler Dodge Jeep Ram

3.6

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–7:00pm
Sunday
Closed

Cars on the lot

80 cars available See all Cars

Dealership reviews

3.6
Rating and reviews of Hartsville Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

28 reviews

The Service Department is AMAZING! Employees are very...

5.0
by lmtant on Apr 02, 2021

The Service Department is AMAZING! Employees are very courteous and knowledgeable! I received very professional service from Beth and Stacy and was very satisfied with their work. I brought my car in for service and waited and it was in and out very quickly and the service was GREAT!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Online shopper

1.0
by Ken on Dec 19, 2020

Trucks are too pricey for 200k and interiors are in poor condition. I tried looking at all available stock and I noticed a trend of extremely over priced trucks.

Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Not a good experience

1.7
by Blmartin77 on Dec 06, 2019

My salesman was great and responded quickly. Management is not equipped for internet sales and couldn't, or didn't care, to make a deal with someone wanting to buy online and have the vehicle delivered. Maybe they are great for show room guest but unless you are willing to drive to their dealership I'd not waste your time with this dealership.

Customer service 2.0 Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

Excellent

5.0
by Joyce Griggs on Dec 06, 2019

My salesman was very knowledgeable and helpful in my search for the perfect car for me. Jake was very patient with me throughout the process of my very first car purchase. Jake was the main reason I visited your dealership.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Helpful and Accommodating

5.0
by AprilNewton on Jul 31, 2019

Curtis Issac was so accommodating to my family and I as we were narrowing down a length search of the perfect SUV for my family. He made sure to go over the specs of cars before and after we went on test drives-standing in the heat of the sun cooking might I add! He offered our family cold water and made sure our kids were comfortable in the lounge while we finalized our purchase. Curtis negotiated for us to get the deal we wanted. Mr. Sonet was also very helpful willing to answer any questions and made us feel comfortable and at ease. The staff filled up the gas and detailed our new car in a reasonable amount of time. I seriously recommend this dealership and staff for any family searching for a new/used car. The website is update and helpful as well!! Chris and April Newton

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Customer's needs and wishes do not matter

2.0
by JAM on Jun 15, 2019

I look for good deals and try my hand when I feel I can. I went to this dealer to try to trade in 2 cars for one. I knew what numbers I needed and specifically asked the sales guy to work with me step by step. First tell me what the numbers are on my trades. If I cannot get what I want, I walk. Do not run a credit check until I've decided to move forward. And I had two specific used vehicles I was interested in. Right from the start they weren't doing as I asked. They NEVER disclosed numbers being offered on my trades. They immediately started pushing new cars on me. And to top it off, they ran a credit check on me without me giving the go ahead. These people are not customer focused. They are the epitome of typical car dealerships. They will screw you if they can. I walked out with my dignity. but my credit took the ding thanks to them not listening to the customer.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Oil change on a car I’m rather peculiar about.

5.0
by Rando on Jun 08, 2019

I know they don’t see turbo 124 Spiders as often as they do Ram trucks. Car has some explicit required oil and it would be too easy to mess up. These people know what they are doing and took the time to do it right first time. Very professional and courteous. And also a fun bunch to talk with! I couldn’t be happier.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Wide Selection

5.0
by p.harper32 on May 25, 2019

This dealership has an amazing selection of Jeeps! Prices are great as well, they are really nice a patient when it comes to helping you with a budget.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great Staff!

5.0
by harrypert0 on May 25, 2019

I am very impressed by the customer service at this dealership. They were able to get the part my car needed quickly. High recommend this place!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Best customer service!

5.0
by SonnyHastings on May 23, 2019

My salesman Raymond Schnell was one of the nicest and most patient person. He really cared and showed me multiple cars. The dealership is very clean too!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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