Hampton Chevrolet

4.5

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

0 cars available
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Dealership reviews

4.5
Rating and reviews of Hampton Chevrolet are from Cars.com and DealerRater.com

234 reviews

White Team

4.8
by whn3 on Apr 21, 2017

Jim Goslee has been my service team leader for several years and always takes excellent care of my vehicles. I can count on him to stay on top of my maintenance needs. He and the service department are the reason I continue to do business with Hampton Chevrolet.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent!!

4.8
by Matthew on Apr 12, 2017

Shane was very helpful with all of my questions and knowledgeable about the Chevy line of cars. He is not pushy, no nonsense, straight forward when negotiating and pleasant to speak with. No sales trickery. By far the best experience I have had at a dealership. If you want a simple low-stress purchasing experience I would recommend Shane and Hampton Chevrolet Mazda to anyone.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience

5.0
by ronaldtucker0314 on Apr 11, 2017

Shane was very knowledgeable, professional, and an overall great guy. This was by far my best car buying experience. I highly recommend purchasing your next vehicle from him!

Overall experience 5.0 Does recommend this dealer.

Service department is TERRIBLE!

2.3
by chevy owner 1 on Mar 23, 2017

I think I heard "I don't know" about 3 times this last visit. I'm on my 3rd water pump installation in 9 months, but I do thank them for the warranty on that. I'd have to say 100% of the time I come in, the guy mike bunch, is the only team that has customers. Since I've been assigned to the red team, I'm waiting in line while there's nobody at the other teams. I guess they could be working diligently on other clients. This past time, Mike was so busy, I went to the green team, Phillip. When the inspected my car, he told me I had a bad water pump. When I asked him how long they should last, his first comment was "I don't know". Seemed odd, but I guess he's just rolling with the knowledge he has. Next, the items he said I needed fixed could only be given to me on a hand written piece of paper. When I asked him if he could do a computer generated document so I could prove the necessary work, he told me "that's all I have for you." I asked the manager in the office if I could get the repairs printed, he told me "he didn't know". So I left with a hand written piece of paper with 3 repairs I need for my car. How on earth are they going to remember what's wrong with my car the next time I bring it in for repairs. I would not recommend coming here for repairs.

Customer service 2.0 Quality of repair 3.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for taking the time to write us a review, chevy owner 1. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Sincerely, The Hampton Chevrolet Team

Great to work with

5.0
by Jerome Kuthy on Mar 20, 2017

They were great in negotiating a price with me before I even set foot in the dealership. Once I arrived I worked with Shane Outland, who was wonderful. Shane was truly interested in making sure my needs were met and stayed well past closing time to make sure that I was taken care of. There was no hassle and I got a great car at a good price.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Superb Service!!

5.0
by Kelly H. on Mar 20, 2017

I was promised that the services to be completed would be done in 1.5 hrs. Actual completion was in just under 1.0 hour. Superb!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service

5.0
by Jazzy1407 on Mar 15, 2017

I received excellent service from Shane, Marcus, Abe, and everyone else that assisted me at First Team. They were able to give me a great deal and payments within my price range.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Mothers car

4.0
by dhass6469 on Mar 01, 2017

Good interaction, specifically, when other dealers agreed to terms that others WOULD match. The salesman (Alex) was very attentive and worked hard to get this deal done.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Good Experience

4.2
by DavidC on Feb 24, 2017

I had a pleasant experience with Hampton Chevrolet Mazda. I was greeted by a friendly Sales Associate, Shane Outland. He was very knowledgeable of the GMC I was looking at and was able to answer all of my questions. I never felt pressured or hassled to make a purchase. His manager, Daniel, was also pleasant to deal with. I would recommend checking them out if you're in the market for a new or used vehicle.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Great

5.0
by Julian Stuart on Feb 19, 2017

Alex was extremely knowledgeable about the each of the the cars we looked at. Even though the car I wanted was not on the lot, he did everything he could to find the exact match and get me the best deal.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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