Hampton Chevrolet

They fixed the problem; but I hated the cost of the Diagnosis Of A/C System too much.

Great customer service. Made the appointment time and service duration matched estimate

Purchased a used vehicle from First Team Hampton Chevy Mazda and experienced intermittent start issues immediately. Brought the vehicle in for service. Left the vehicle with them for nearly 2 weeks. I was told that because the problem had not duplicated itself, I would have to pick the vehicle up. On the day that I picked up the vehicle, the vehicle did not start for me. I called service multiple times, left messages. Now 2 weeks later, I still have not received a return call. Their service sucks. Not to mention the loaner they gave me was on E but I returned it on full. My vehicle was on 3/4 full when I left it but it was returned on empty. I decided to trade the vehicle in to rid myself of the headache but I lost about $4,000 in the process. I haven't received a return call from the sales manager yet either about getting a refund on the GAP insurance since the vehicle was paid off early. Thinking back, this transaction was doomed from the start when the salesman said he'd deliver the vehicle to me next day but after I signed the papers and walked away, the next day he kept bugging me about when I would pick it up. This has been the worst car buying experience ever. I SHOULD HAVE BOUGHT A PRIORITY! So that's what I did. Now all will be well once I get my GAP refund.

excellent been my service dealer since 2002 I DON"T TYPE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Best purchasing of a car we ever had. The entire staff was great, special thanks to Joey Lopez and Phillip Stallings.

Always feel "at Home" at the dealership. Mr. Bunch is always knowledgeable and helpful.

I just serviced my new Mazda CX-9. I scheduled my service request and was never told Hampton Chevrolet Mazda was not doing warranty work for Mazda’s any longer. When I was told my car was ready, I was about to grab my keys, say thank you, and be on my way, but much to my surprise I was told please wait ma’am for your total. I said there should be no total my vehicle is under warranty. It wasn’t until today when I was on their website that I learned they are no longer doing warranty work on Mazda’s. I’m sorry that is just a croc. I just spent a lot of money on a new vehicle and you will not honor my warranty. I signed a contract that I believe you cannot just decide not to honor, but legally I will check into that. Regards, Charlene Stump

I truly felt like family while waiting for my vehicle to be serviced! They were having their holiday party and graciously offered me the opportunity to enjoy the food and festivities! I am very pleased with the staff and their hospitality!

As always, friendly service, on time, and they did a great job! Pleasant waiting area staffed with very helpful staff. I have never had a problem with them.

Shawn was great, patient and helped me get the perfect car for my needs. I have enjoyed my car and feel safe and happy with the purchase. Thanks!!!!!