Hampton Chevrolet

4.5

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

0 cars available
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Dealership reviews

4.5
Rating and reviews of Hampton Chevrolet are from Cars.com and DealerRater.com

234 reviews

Hampton Chevrolet. WORST SERVICE EXPERIENCE EVER.

1.0
by Marro Brewington on May 15, 2022

Hampton Chevrolet has terrible service. Kelly Pale is one nasty service techs with no professionalism whatsoever. Very rude and nasty. Will never visit your dealership again. Failed my state inspection on brake lights illuminating while brakes where not being applied and replaced brake light switch. Two months prior, came back with the same issue and they said it had something to do with tie rod ends and control arms that where replaced else where, which had abosolutley nothing to do with my brake lights illuminating while brake where not being applied. Come to find out it was a recall issue that they where continuing to charge me for diagnoses and charging me knowing the entire time the issue had to do with a recall. No other way to explain it other than to say terrible business from this dealership with terrible service. I would not recommend anyone take their vehicle to Hampton Chevrolet.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Doreatha

5.0
by Doreatha Ernestine Tucker on May 12, 2022

It was a good experience to purchase a new vehicle. Thank You

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great service

5.0
by Tyrek Marquis Johnson on May 06, 2022

The team at Hampton Chevy was phenomenal. I couldn?t have asked for a better team to assist me in my search for a car. If I could give them 10 stars out of 10, I would! Great job!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Tried to add extra items to contract, hidden in the...

3.0
by fivebambam6 on Nov 15, 2021

Tried to add extra items to contract, hidden in the middle of all the other charges. Tried to up sale me the same thing 3 different times during the deal after I said no the first time. They just reword what they said. I already had a pre approved loan and the manager would not send the contract to my bank. Reworded everything in order to run my credit again. Told me 2.99% intrest through them was better than 3.10% intrest through my bank. The sales person had already looked me up and down and figured I could not afford the truck. He barely told me 5 things about the truck. He figured I was a tire kicker as they call them. If you do decide to purchase from them keep an eye on everything and pay attention. With everything said above I know they need to make money but if you want return customers may want to step it up. Do not see the people i worked with below so I can't rate them. I went to the dealership and purchased the truck and drove it from there.

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.

Car shopping made easy

5.0
by Kelly on Aug 23, 2021

Excellent customer service by everyone. Friendly sales staff always willing to help or go the extra mile . Made car shopping less stressful and easy .

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Water pump service

5.0
by Javier Alexis Husband on Jun 23, 2021

Great and I felt real comfortable that my vehicle was well taking care off

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2021 Chevy Traverse

5.0
by LEAH HILARIO on Apr 22, 2021

Alex Hockaday made the buying process quick and easy! Professional and honest! I highly recommend checking out what deals he has to offer if you are in the market for a new vehicle!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Hampton Chevy

5.0
by David P Small on Mar 09, 2021

Always a great experience at the dealership. Friendly staff. Clean waiting area.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

My husband and I have been researching to buy a new truck...

4.6
by cookds on Jan 19, 2021

My husband and I have been researching to buy a new truck for months. We spent numerous hours online looking at options and inventory. We were excited to see that the Chevrolet Silverado 1500 Trailboss was in stock at a local dealership. We visited Hampton Chevrolet on Monday and that is when we were greeted by Jordan Kent. He was great to work with, and very knowledgeable about the features of the vehicle. Unfortunately after taking the TrailBoss for a test-drive, and getting a price, our family determined that the leather package would not work for our family (especially with a higher price). We ultimately ended up purchasing from another dealership in Chesapeake. Inventory for vehicles has been low with COVID, so we had to make the decision to travel elsewhere. However our experience was very pleasant, and would definitely consider doing business with Jordan, and the Hampton Chevrolet team again!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Accident Repairs

5.0
by Jamal A Waheed on Dec 20, 2020

Good repairs but price of parts was wayyyy higher than what I could have bought

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the great feedback, Jamal! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Hampton Chevrolet Team

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