Gunther Kia

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
10:00am–7:00pm
Sunday
12:00pm–6:00pm

Cars on the lot

52 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Gunther Kia are from Cars.com and DealerRater.com

2008 reviews

Best in service

5.0
by G Morris on Apr 28, 2022

Every time I go to get my car serviced I have delt with Sam he never forgets who I am and always keeps me informed about the progress he is the best.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service experience

5.0
by Bonnie good on Feb 26, 2022

I had my car at Gunther this morning for my forte trunk recall problem fixed and as usual the service was exceptional the staff and th whole experience was great thank you

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Service Department

5.0
by Makea E on Feb 11, 2022

Sam is the best every time I come in and get my car done , he treats us like family . Keep guys like him around . Thank you Sam as always

Customer service 5.0 Buying process 1.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I went in for tire rotation . It took 2 hours. They did a...

1.0
by Middle on Jan 20, 2022

I went in for tire rotation . It took 2 hours. They did a oil change which I didn’t need and did not tell them to do. I said what is taking so long for a tire rotation? I had an appointment for 10:00 , I didn’t leave until 12:20. I told them they get an F in service

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Terrible sales customer service. I had expected to meet...

1.0
by MrHorizons on Jan 19, 2022

Terrible sales customer service. I had expected to meet with the person with whom I had been emailing who already knew what I was looking for and had supposedly made arrangements to meet at the dealership, instead they gave me a different salesman, who was unfriendly, distant, uncommunicative, shared no info about the vehicles, walked about 20 steps ahead of us as we were heading to the lot, and had an attitude when we asked him questions. Never even offered a test drive, which I had also been promised - but that's OK, frankly, at that point I just wanted to get away from there . Maybe he was just having a bad day, but I'd not ever purchase a car from him.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

The General Manager display some xxxxx-like behaviors....

1.0
by Berry on Nov 29, 2021

The General Manager display some xxxxx-like behaviors. His failure to speak directly to a customer who is in his lobby with an issue is outright disrespectful!! Dealerships wants customers to leave them 5 star review but don’t want to work for it. The Lease Manager Christian is also a jerk. The condescending tactic doesn’t work on everyone. Let’s go back to the GM because I believe issues start at the top. if this dealership was led better, with a genuine customer service focus From the head then bottom would mimic. To my fellow consumers, observe how current customers are treated before you make a commitment and purchase. Once you walk out that door with they new keys you will be treated like I was. I was dismissed and disrespected. I’m not sure if my skin tone was a factor but in this era one can’t help but wonder.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Been trying to get a service appt for 4 days. Left...

3.0
by hopejackson7 on Nov 11, 2021

Been trying to get a service appt for 4 days. Left message for Randy who mever returned my call. The service manager conveniently not available. Moved on to Coral Springs Kia. Got thru in 5 mins.

Customer service 2.0 Overall experience 3.0 Does not recommend this dealer.

They tried to overprice the SUV by close to $5,000 and...

3.0
by CST on Nov 01, 2021

They tried to overprice the SUV by close to $5,000 and justified it that the market is bad and therefore they need to try and price the vehicles over MSRP. In addition, they charged for a stripe on the SUV that didn't cost $200 plus and the floor mats and weather system was around $600 plus. They were unwilling to sell at a reasonable price but because they were in a drought they were willing to upcharge.

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.

Not very professional the sales manager and sales

2.0
by tahir waseem on Feb 26, 2021

They run my credit twice when told then not to do it. Sales person was not honest about certain things they a run the credit first then ask you to sign

Customer service 2.0 Buying process 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Car Hunting

4.7
by Janet Boorse on Feb 24, 2021

My salesperson was Pedro Reyes. Was very impressed with him. He was very knowledgeable about the vehicles and sales. However, he did hold my car hostage while we negotiated with the new one. Must of really liked my red Sportage!

Customer service 5.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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