Greenway Nissan of Jacksonville

3.3

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
7:30am–9:00pm
Tuesday
7:30am–9:00pm
Wednesday
7:30am–9:00pm
Thursday
7:30am–9:00pm
Friday
7:30am–9:00pm
Saturday
7:30am–9:00pm
Sunday
11:00am–6:00pm

Sales Team

Tyler  Rodriguez headshot

Tyler Rodriguez

Internet Sales Manager (4 Reviews)
Teresa  Dragonetti headshot

Teresa Dragonetti

Sales & Leasing Consultant (1 Reviews)

Cars on the lot

129 cars available See all Cars

Dealership reviews

3.3
Rating and reviews of Greenway Nissan of Jacksonville are from Cars.com and DealerRater.com

139 reviews

Customer Service

5.0
by Boogie on Jan 09, 2018

I would like to thank Mr. Andre Stroman for his professionalism and kindness during this process. He is a very pleasant and knowledgeable young man.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Awesome Dealership

5.0
by orchidkitty on Dec 20, 2017

Brought my 2017 Niassan Altima to get my oil changed. Friendly and speedy service. Would recommend to all my friends and family. Will continue to bring my car to this dealership. Would purchase a car from this dealership also, if the occasion arose.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Bait and Switch

1.0
by NoWayJose on Dec 19, 2017

Bait and switch is not a quality I look for in a car dealership. STAY AWAY from Westside Nissan.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

That is certainly not a practice employed at Westside Nissan. Please contact me @ JustinTenBroeck@westsidenissan.com I would like to help and hear more about this.

Bait and Switch PROS

1.0
by NoWayJose_Boycott Westside Nissan on Dec 18, 2017

Be VERY careful when dealing with this location. Bait and switch seems to be the common practice, management on up! Plenty of other locations to buy from in the Jax area.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Service

5.0
by Ann Workman on Oct 27, 2017

You are great just had my car service and I will be back . I just love it there and get the drink machine working again

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

First service

5.0
by new car on Oct 22, 2017

I just had my first service on my new Rogue, the service advisor Ashley Tower did a fantastic job and made sure my visit was a pleasant one. The whole experience was more than I expected and I will have my service done here in the future. Thank you Ashley and your maint. staff. Well done.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Beware

1.0
by Kmg699173 on Oct 07, 2017

I took my 2015 Nissan versa in for what I thought to be something minor. My car was driving perfectly fine but the check engine light was on. I had a 9:30 appointment. When I got there the unprofessional service adviser asked if I had a ride. I said I just want to know why the check engine light is on I am prepared to wait until around noon. She told me it will be 4:00 pm before they know what's wrong with my car.. Something in the pit of my stomach told me to leave with my car. She insisted that if I didn't have someone to pick me up that I could reschedule. Everything about this appointment seemed unorthodox. I asked her why do you make appointments if you can't find out what's wrong with your car until the afternoon. Sure enough I left my car after I told her that all of my windows were down because I had just took my car and had the seats and carpet shampooed and it wasn't dry yet.. I called about 1 and she stated they didn't know yet. At 4 pm dead on the head and said they had bad news my car was dead and none of the $7189 estimate is not covered under my gold power train warranty that by the way I have never had to use. Because they told the warranty company my floor was wet and my car had been flooded. So go pick up my car and I drive it about 2 miles from the dealer and all of the lights on my dashboard light up. It looks like a Christmas tree and my car shuts off. I have my car towed to my personal mechanic only to find out the transmission is shot. And that was not even one of the things listed on the estimate.the car now only goes in reverse. Not sure what all they did to my car when I got there my back seat was pulled completely out and I had to have the technician take the car in the back a reinstall it. BEWARE this is no place to take your carpet.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I'm was legally ROBED

2.0
by Lismarie Quiles-Mendez on Sep 18, 2017

Im usually a pretty easy going kind of gal, however this will be my first and last car I ever buy from here. I don't recommend it. They state new cars has bumper to bumper however when I claim that particular warranty, Nissan wants to charge me for the part wich is 150 plus maintance that comes with the vehicle does NOT COVER NOTHING BUT OIL CHANGE THAT IT AND ONLY FOR A YR. I WISH I WOULDVE BEEN TOLD THIS BY JUAN WHICH WAS MY SALES PERSON I had purchase before @ Toyota and never had issues with them. Might have to go back. Worst purchase in my lifeeeeeee

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I'm got Legally Robed

2.4
by Lismarie Quiles-Mendez on Sep 18, 2017

Im usually a pretty easy going kind of gal, however this will be my first and last car I ever buy from here. I don't recommend it. They state new cars has bumper to bumper however when I claim that particular warranty, Nissan wants to charge me for the part wich is 150 plus maintance that comes with the vehicle does NOT COVER NOTHING BUT OIL CHANGE THAT IT AND ONLY FOR A YR. I WISH I WOULDVE BEEN TOLD THIS BY JUAN WHICH WAS MY SALES PERSON I had purchase before @ Toyota and never had issues with them. Might have to go back. Worst purchase in my lifeeeeeee

Customer service 3.0 Buying process 2.0 Quality of repair 1.0 Overall facilities 5.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Unprofessional receptionist and unprofessional managers

1.2
by Specialsweety on Sep 02, 2017

I went here to look at a suburban. I test drove it and we sat down to get all of my information. All of the paper work said that I was approved and all I needed to do was sign. All of a sudden they wanted my husband to cosign and we were confused but put him on anyway. He is a retired vet who can't work in corporate world because he has PTSD so bad he feels like everyone is trying to or wants to kill him so he does yard work as side jobs to bring money in. With what he makes on these side jobs he can't prove exactly what he makes but we gave a rough estimate plus his retirement disability from the military. They assured us that all was well and that we just needed to get the title for my car I was traiding in and his retirement disability from. We drove all the way back across town and came back. When we came back they told us we can't do anything without a third cosigner. Now if that were the case the communication should have been there and they should have told us that me alone would not be enough and we would have walked. Then they tried to get me into other vehicles that I would have absolutely hated to drive every day. The communication was not there to the sales associate and also to us. He had no idea what was going on and neither did my husband and I. Then the manager was rude to me when I spoke with him. I should have walked out when I saw the receptionist on her phone, headphones in, eating lunch at the desk and not attentive at all. I will NEVER return to this dealership. I will NEVER recommend it to anyone.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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