Greenway Kia of Rivergate

This dealership is amazing. They got me in and out. I have been dealing with Kia Rivergate for years. Thank You

Transferred service agreement from Greenwood Kia in Franklin, TN to Greenwood KIA at Rivergate/ Madison, TN since closer to my home. Service was excellent and like that they washed my car, too. Needed an alignment and tegular maintenance service. Good job!

Always get good service. Nice friendly people who takes care of my service needs. They have a nice waiting area.

Service advisor was courteous and very respectful of my time. Had a bad experience at another area dealership so I started coming here instead, and I am happy I chose to

Quick and easy service in and out less than an hour hour and 15 minutes

I trusted this dealership to sale me a quality car. And they sold me peice of junk and won't answer the phone. Bad business move

I have gotten great service any time I have had to go to the dealership. Very helpful in explaining what needs to be done and suggested maintenance

I purchased a 2017 Honda Civic from Greenway Kia Rivergate on 8/11/2021 for $25,635.73 including the extended warranty on the car. On 8/21/2021 while on a trip my A/C unit started to work intermittently. I took the vehicle to Crest Honda on 8/22/2021 and was told by them that it was not a manufacturer issue and to contact my dealer since I had just purchased the car from there. They also noted that dye had already been ran through the A/C system-someone had previously preformed diagnostics on the vehicle. They didn't even quote me for a repair-he instructed me to take it right back to the dealership. When I reached out to the Sales Manager he told me that "it was my problem" and that my extended warranty (which they informed me at the time of sale that I HAD TO PURCHASE) was only applicable 45 days after the sale. I reached out to the warranty company and they said that that soon after the sale the dealership usually fixes it. "It's not an issue that they can't fix, it's an issue that they don't want to fix". I then reached out to the Finance Manager-Timothy Jackson, to express my concern. He informed me that he'd try and "work something out" with the GM in the morning and that I needed to "calm down and they helped ME out on the deal". I ignored the crack on the windshield and the brakes needing repair when the sales person brushed me off when I mentioned it. I can't ignore the A/C going out in August in TN. IF YOU PURCHASE A USED CAR FROM HERE YOU WILL BE RESPONSIBLE FOR ANYTHING THAT GOES WRONG-EVEN IF IT'S THE DEALERSHIPS RESPONSIBILITY. THEY DO NOT STAND BY THE USED CARS THAT THEY SELL.

Very pleased with Greenway Kia at Rivergate. They always get my car in for service promptly. The service is always completed professionally and on time. I would highly recommend this dealership for any automotive service.

Great service , keep it up! Friendly, fast, dependable, service. Price is fair and appropriate. All employees were very professional. They went out of their way to make me feel comfortable.