Greenway Kia of Rivergate

4.5

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–6:00pm

Sales Team

Kenenth "Mac" McFadden headshot

Kenenth "Mac" McFadden

Service Writer (86 Reviews)
Virgil Avery headshot

Virgil Avery

Floor Manager (36 Reviews)
Dealership Experience 13 years
Ulysses Butler headshot

Ulysses Butler

Sales Consultant (31 Reviews)
Dealership Experience 12 years

Cars on the lot

90 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Greenway Kia of Rivergate are from Cars.com and DealerRater.com

520 reviews

Had a high pressure fuel pump go out on my 2019 soul. Was...

2.0
by Martha. Holloway4 on Dec 09, 2021

Had a high pressure fuel pump go out on my 2019 soul. Was told that enterprise didn’t have any rentals for me to use. After calling enterprise myself was told they did have rentals just not for Kia because they owed a lot of money to enterprise. I was very inconvenienced for a week and 1 day. I didn’t appreciate them not being truthful with me and feel like they should have offered me something in exchange beings they didn’t provide a rental. This is the second new car we bought from Kia and have never had to pay a late fee or missed a payment. I have always spoke highly of the car and dealership but this certainly puts a different light on how I would refer my family and friends. Had never had to use the service department other than a oil change and that was always a good experience but this incident has changed my opinion

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.

Quickly got me checked in even though I was early. Very...

5.0
by Bonnielilly99 on Nov 30, 2021

Quickly got me checked in even though I was early. Very nice and courteous staff

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are happy to hear that you had an efficient, accommodating experience with our team! Thank you for giving Greenway Kia of Rivergate your business and your positive review. We hope to welcome you back for your future service needs!

Very friendly staff Helpful and worked with me to get...

5.0
by Joanne on Nov 29, 2021

Very friendly staff Helpful and worked with me to get payments down low love my car

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Joanne, our top priority is to find you a car and a deal that will suit all your needs. We're glad you put your trust in the Greenway Kia of Rivergate team to make your search a success, and we wish you many happy miles in your new car!

Frederick Jackson was so nice He listened to me He made my payments that I could afford He was friendly courtious He is a great asset to Greenway Kia I would refer all my friends to Frederick for he will take care of you

Great experience! Took such good care of me and my...

5.0
by Chickaba on Nov 24, 2021

Great experience! Took such good care of me and my vehicle. Would definitely recommend! Excellent staff!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are delighted to earn your recommendation. Thank you for choosing Greenway Kia of Rivergate for your auto service needs! We hope for the opportunity to work together in the future.

Identified the problem quickly and fixed it and it was...

5.0
by Steve on Nov 10, 2021

Identified the problem quickly and fixed it and it was covered under the good warranty.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We're glad we could be of service, Steve! Thank you for your review and for trusting Greenway Kia of Rivergate with your auto-care needs!

So amazing, everything went so smooth & quickly. The...

5.0
by Hozee on Nov 10, 2021

So amazing, everything went so smooth & quickly. The staff was great & so helpful best dealership I’ve been too

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are proud to have earned your glowing review! Thank you for choosing Greenway Kia of Rivergate and for taking the time to share your support. We wish you safe travels ahead!

I purchased my truck a month ago and have not had a good...

2.0
by nothappy on Nov 09, 2021

I purchased my truck a month ago and have not had a good experience with sales or service....we live 2 and half hours away so to bring the truck back because it started having issues the day after we brought the truck home was not convenient.. I Called the salesman with our issue he didn't seem concerned at all he justpassed me on to the used car Mgr who had us bring the truck to the service department....I drove 2 hours for a service appointment one week ago and no one called me to update me about my truck...I finally called today because obviously no one was gonna call me.....the service advisor stated he needed to talk with service Mgr because there were no notes in the system about my truck....5 hours later and still no update...this buying and service experience has been terrible!

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.

The service experience was phenomenal. Courtesy and...

5.0
by joyce on Nov 04, 2021

The service experience was phenomenal. Courtesy and efficient. Staff was very nice and accommodating. Would recommend

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Our team loves receiving positive feedback, Joyce! We're honored that you recommend the Greenway Kia of Rivergate team for service, and we look forward to lending a hand with all your automotive needs again down the road!

The dealership was very easy to deal with. Gave me...

5.0
by Jabal35 on Nov 01, 2021

The dealership was very easy to deal with. Gave me exactly what was agreed on. I would definitely buy another car from them.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for stopping in and leaving our team with a five-star review! Congratulations on finding a new car that you feel confident in. Our team here at Greenway Kia of Rivergate looks forward to seeing you again down the road, and congratulations!

Enjoyed my experience with all the staff, especially...

5.0
by Lcaruthers97 on Oct 29, 2021

Enjoyed my experience with all the staff, especially Dameion Isom. He is very knowledgeable, honest, and has an outgoing personality. He made this car buying experience a very comfortable one. I will recommend this dealership.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for such a great and comfortable car buying experience. I will definitely purchase from this dealership again. Everyone was so friendly and helpful. Satisfied customer Lisa C

Lisa, thanks for reviewing Greenway Kia of Rivergate! We're pleased that Dameion was wonderful to work with and made your purchasing experience a superb one. See you next time!

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