Greenway Kia of Rivergate
Hours of Operation
Kenenth "Mac" McFadden
Cars on the lot
Engine Trouble 2031
I was having problems with the RPI and the car cutting off at the light My car was placed on the diagnostic machine and it was discovered that I needed a new engine I was given option of seeing a sales associated or trying to to get another enginje I loved the professionalism that was given ll me and also the caring attitude of the KIA staff but my compliant was there was NO POPCORN WOWz!!!!! I love their Professionalism but NO POPCORN I was really disappointed
My car is with them almost two weeks due to engine recall...
My car is with them almost two weeks due to engine recall issue "p1326". They will not offer loaner car and they said waiting for tech support approval for a new motor. I need car to work. I called customer service to ask them to speed up some. It seems like no one care and no one wants to follow up with the tech line and they refuse to give me the number. They told me it might takes up to 6 weeks from approval to install. It will be two weeks next Tuesday since the engine flashing. It is very frustrating they treat customer like this. I guess anything under warranty is not their priority.
From the purchase of the vehicle to the service...
From the purchase of the vehicle to the service appointments,I have had nothing but friendly prompt service.
We're thrilled to hear that your experiences from sales to service have been top-notch. Thank you for trusting Greenway Kia of Rivergate to get the job done. Our phones are always on if you ever need any help down the road. Thanks!
When I called for a service appointment, I was able to be...
When I called for a service appointment, I was able to be scheduled the next day. I waited a short time for the scheduled maintenance, and the service advisor took care of my special request to reprogram some of the driving features I had inadvertently removed. I was very pleased with my visit.
It's great to hear that we got you in for service in no time, and we're pleased that we got you back out on the roads in no time. It makes us happy that you're pleased with your visit, and we hope to see you again next time! --The Greenway Kia of Rivergate team
Kia of Rivergate’s employees are always so friendly . The...
Kia of Rivergate’s employees are always so friendly . The service dept was able to get me in and out in no time!
It's wonderful to hear that our commitment to exceptional service stood out to you. Thank you for trusting Greenway Kia of Rivergate to get the job done. Drive safely and have a great day!
Had a high pressure fuel pump go out on my 2019 soul. Was...
Had a high pressure fuel pump go out on my 2019 soul. Was told that enterprise didn’t have any rentals for me to use. After calling enterprise myself was told they did have rentals just not for Kia because they owed a lot of money to enterprise. I was very inconvenienced for a week and 1 day. I didn’t appreciate them not being truthful with me and feel like they should have offered me something in exchange beings they didn’t provide a rental. This is the second new car we bought from Kia and have never had to pay a late fee or missed a payment. I have always spoke highly of the car and dealership but this certainly puts a different light on how I would refer my family and friends. Had never had to use the service department other than a oil change and that was always a good experience but this incident has changed my opinion
Quickly got me checked in even though I was early. Very...
Quickly got me checked in even though I was early. Very nice and courteous staff
We are happy to hear that you had an efficient, accommodating experience with our team! Thank you for giving Greenway Kia of Rivergate your business and your positive review. We hope to welcome you back for your future service needs!
Very friendly staff Helpful and worked with me to get...
Very friendly staff Helpful and worked with me to get payments down low love my car
Joanne, our top priority is to find you a car and a deal that will suit all your needs. We're glad you put your trust in the Greenway Kia of Rivergate team to make your search a success, and we wish you many happy miles in your new car!
Frederick Jackson was so nice He listened to me He made my payments that I could afford He was friendly courtious He is a great asset to Greenway Kia I would refer all my friends to Frederick for he will take care of you
Great experience! Took such good care of me and my...
Great experience! Took such good care of me and my vehicle. Would definitely recommend! Excellent staff!
We are delighted to earn your recommendation. Thank you for choosing Greenway Kia of Rivergate for your auto service needs! We hope for the opportunity to work together in the future.
Identified the problem quickly and fixed it and it was...
Identified the problem quickly and fixed it and it was covered under the good warranty.
We're glad we could be of service, Steve! Thank you for your review and for trusting Greenway Kia of Rivergate with your auto-care needs!