Greenway Kia of Rivergate

4.5

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–6:00pm

Sales Team

Kenenth "Mac" McFadden headshot

Kenenth "Mac" McFadden

Service Writer (86 Reviews)
Virgil Avery headshot

Virgil Avery

Floor Manager (36 Reviews)
Dealership Experience 13 years
Ulysses Butler headshot

Ulysses Butler

Sales Consultant (31 Reviews)
Dealership Experience 12 years

Cars on the lot

93 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Greenway Kia of Rivergate are from Cars.com and DealerRater.com

520 reviews

They always take care of me and work to get me in the...

5.0
by KellyP on Feb 12, 2022

They always take care of me and work to get me in the vehicle I want with the price I’m willing to pay. Great service department and sales people. This is my second purchase from this dealership and it will me my go to place from now on

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Kelly, thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with the Greenway Kia of Rivergate team. Drive safely in your new vehicle, and we hope to see you back again down the road!

Quickly registered. Service wait short. Thanks for...

5.0
by rjackman4 on Feb 11, 2022

Quickly registered. Service wait short. Thanks for excellent service and attention . Staff ‘s patience is appreciated

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's our pleasure to assist you! Thank you for supporting Greenway Kia of Rivergate with a fantastic review. Enjoy your weekend and hope to see you down the road.

Wonderful Car Buying Experience

5.0
by The Essex Family on Feb 10, 2022

This was the most pleasant car shopping and buying experience. Matlock was friendly, professional, and knowledgeable. Even the final step, the document signing, was painless. I highly recommend Greenway Kia to everyone.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Greenway Kia of Rivergate team. Drive safely in your new vehicle, and we hope to see you back again down the road!

Me and my husband bought our first brand new car ever...

5.0
by Gabriellevanetten123 on Feb 07, 2022

Me and my husband bought our first brand new car ever from Kia rivetgate and could not be any happier! Fredrick Jackson was so kind and worked with our budget we had in mind! I only have great things to say about this dealership!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Congrats on your purchase! We are thrilled that Frederick was wonderful to work with. We appreciate your business. If there's anything else we can do for you, please let us know.

Very professional and knowledgeable, got the problem...

5.0
by Sylviabhire on Feb 05, 2022

Very professional and knowledgeable, got the problem fixed while I waited! I give them an A+++ and will definitely be back for the updates!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Sylvia, thank you for the glowing review! We are so glad to hear that you had such a successful service experience working with the Greenway Kia of Rivergate team. Drive safely, and we hope to see you back again down the road!

My husband and I will be back soon to have the updates done! Thanks again! Sylvia

Everyone I have dealt with has been extremely nice and...

5.0
by cdelaunda on Jan 28, 2022

Everyone I have dealt with has been extremely nice and professional. My needs are always met in a timely manner with efficiency.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We love to hear it! Thanks for taking a moment to give us a great review and we wish you many safe and happy miles. Take care! - Greenway Kia of Rivergate

2021- Took my 2014 Sorento in to schedule engine...

1.0
by Diyuquag on Jan 27, 2022

2021- Took my 2014 Sorento in to schedule engine replacement, since it was part of the massive national recall on certain defective engines. After 2 weeks, I call to see if it's done yet, and the guy finally returns to the phone and says"are you sure you brought it here"?. Duh ya. Then a sassy older woman gets on the phone to tell me it ISN'T on the recall list, and suggests it was my fault that the engine seized driving down the interstate. (This is a favorite tactic of theirs to get out of doing what theyre supposed to do.) I had the vehicle towed to a Kia dealership out of state, and they happily replaced the engine for free, as per the Kia Company's guidelines. (They confirmed that it WAS recalled). After it was fixed by the Kentucky dealer, I sold it ASAP and bought a good vehicle, a Toyoya!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Always get speedy and excellent car service. Service...

5.0
by lisaspegonia on Jan 24, 2022

Always get speedy and excellent car service. Service personnel are quick to greet and get started with the work. Really appreciate Mark Bowers and the other service guy (name escapes me right now) who is a mature African American. Thanks to both for making me feel welcomed when I bring in my vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for continuing to trust the Greenway Kia of Rivergate crew to take care of your vehicle. We're glad that Mark and the rest of our team were welcoming and wonderful to work with. We appreciate these kind words!

Will never come back just look at my file was there 3...

1.0
by Jim Brown on Jan 22, 2022

Will never come back just look at my file was there 3 major timers for something that should have been caught at 2 major visit Mac lied to my face not a good way to do Bussiness leave been a good customer own 2 Kia but will drive to Kia Murfreesboro from now ownbut I l live closer to u but I am very disappointed

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Was very disappointed abou about the service and management it too a week the last 2 times my sorento has been there this last time could have been avoided by the tech doing his job and service manager following up I have spent 4500.00 dollars last 3 trips live 5 miles but will drive 30 to some other Kia dealer for better service

The review overall was great

5.0
by Vera Sweat on Jan 14, 2022

The service department was very friendly and didn’t have to wait long communicated well with what was done and the overall of how my car was very satisfied

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are so happy to see this positive feedback, Vera! Thank you for coming to Greenway Kia of Rivergate for your auto service needs. We wish you safe driving this weekend and beyond!

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