Greenway Kia of Rivergate

4.5

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–6:00pm

Sales Team

Kenenth "Mac" McFadden headshot

Kenenth "Mac" McFadden

Service Writer (86 Reviews)
Virgil Avery headshot

Virgil Avery

Floor Manager (36 Reviews)
Dealership Experience 13 years
Ulysses Butler headshot

Ulysses Butler

Sales Consultant (31 Reviews)
Dealership Experience 12 years

Cars on the lot

92 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Greenway Kia of Rivergate are from Cars.com and DealerRater.com

520 reviews

Service manager Josh was great.

5.0
by Jjharvey3 on Apr 22, 2022

Service manager Josh was great. It was my first service scheduled on my 2022. They had me in and out and even threw in a complimentary wash. Price was very fair.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Josh. Drive safely, and we hope to see you back again at Greenway Kia of Rivergate!

Salesperson was nice but 45 minutes late for our

3.0
by Mbowes2002 on Apr 22, 2022

Salesperson was nice but 45 minutes late for our scheduled appointment time. Finance was easy because it was mostly electronic however I found a $835 charge for “Lux care”that I wasn’t told about. I called the dealership to find out what it was and was told it was an exterior protectant and they add it to every car they sell. This lux care charge is not included in the price of the vehicle and should be optional and explained during the financing process.

Customer service 1.0 Overall experience 3.0 Does not recommend this dealer.

Fast,knowledgeable and very efficient customer service

5.0
by Wonderwendyrn on Apr 08, 2022

Fast,knowledgeable and very efficient customer service from the service department to the sales team'.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

This is the kind of feedback that lets us know we're doing a fantastic job. Thank you for taking the time to let us know how happy you are with the entire team here at Greenway Kia of Rivergate!

Very good customer services, l love the in environment.

5.0
by Pearline Black on Mar 30, 2022

Very good customer services, l love the in environment.Fast services and the employees are very friendly.Thanks for everything.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Pearline - Thank you for supporting Greenway Kia of Rivergate with your five-star review! We are proud to have you as a happy customer. Until next time!

Satisfied with the service today.

5.0
by Wilgeen on Mar 26, 2022

Satisfied with the service today. The customer service was good also. Thank-you very much!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It was our pleasure to assist you! Thank you for choosing Greenway Kia of Rivergate and for stopping by to share your experience. We hope to welcome you back again down the road!

Waited for my service.

5.0
by pbradford72 on Mar 22, 2022

Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the five-star review! We are happy to hear you enjoyed your service visit at Greenway Kia of Rivergate. See you next time!

Got the job done…but room to “look better”

3.0
by Tom on Mar 15, 2022

Had a battery go out while we’ll under warranty and after calling the dealership, took the car in without an appointment. Battery was replaced within 90 minutes and service associate was courteous. However, the service lane and waiting room are worn and totally unimpressive. Likewise the multiple, loitering, and lunching staff in and around the service desk/lane do not create the impression that I’d want as a customer…or owner.

Customer service 4.0 Quality of repair 5.0 Overall facilities 1.0 Overall experience 3.0 Does recommend this dealer. Did not purchase a vehicle.

Great team at KIA of Rivergate.

5.0
by 2022 Forte on Mar 14, 2022

Great team at KIA of Rivergate. Very helpful, informative and willing to negotiate on their vehicles.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Helpful, informative, and accommodating is how we want to be! Thanks for the tremendous review, and congratulations on your new 2022 Kia Forte! We hope you love it for years to come.

Awesome crew at Greenway KIA of Rivergate.

5.0
by justincarroll982 on Mar 07, 2022

Awesome crew at Greenway KIA of Rivergate. Very helpful and willing to negotiate. I definitely recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Justin - Thank you for recommending Greenway Kia of Rivergate! We are very glad to know that you had a positive experience working with our team. Congratulations on your new ride!

I had a situation with my car and called and spoke with

5.0
by Sam244 on Mar 02, 2022

I had a situation with my car and called and spoke with Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely manner. I was disappointed when I made the phone call because I really did not expect my situation to be resolved, but after speaking to Josh I felt better and when I got to the dealership he proved to be a man of his word. EXCELLENT CUSTOMER SERVICE!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are glad to see this review! It's awesome that you loved working with Josh and Mac and they were each extremely helpful. We appreciate it here at Greenway Kia of Rivergate!

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