Greenway Kia of Rivergate

4.5

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–6:00pm

Sales Team

Kenenth "Mac" McFadden headshot

Kenenth "Mac" McFadden

Service Writer (83 Reviews)
Virgil Avery headshot

Virgil Avery

Floor Manager (35 Reviews)
Dealership Experience 13 years
Ulysses Butler headshot

Ulysses Butler

Sales Consultant (31 Reviews)
Dealership Experience 12 years

Cars on the lot

48 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Greenway Kia of Rivergate are from Cars.com and DealerRater.com

515 reviews

Waited for my service.

5.0
by pbradford72 on Mar 22, 2022

Waited for my service. Satisfied with service time. Very courteous staff & clean lobby. Will continue having my car serviced by Kia.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the five-star review! We are happy to hear you enjoyed your service visit at Greenway Kia of Rivergate. See you next time!

Got the job done…but room to “look better”

3.0
by Tom on Mar 15, 2022

Had a battery go out while we’ll under warranty and after calling the dealership, took the car in without an appointment. Battery was replaced within 90 minutes and service associate was courteous. However, the service lane and waiting room are worn and totally unimpressive. Likewise the multiple, loitering, and lunching staff in and around the service desk/lane do not create the impression that I’d want as a customer…or owner.

Customer service 4.0 Quality of repair 5.0 Overall facilities 1.0 Overall experience 3.0 Does recommend this dealer. Did not purchase a vehicle.

Great team at KIA of Rivergate.

5.0
by 2022 Forte on Mar 14, 2022

Great team at KIA of Rivergate. Very helpful, informative and willing to negotiate on their vehicles.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Helpful, informative, and accommodating is how we want to be! Thanks for the tremendous review, and congratulations on your new 2022 Kia Forte! We hope you love it for years to come.

Awesome crew at Greenway KIA of Rivergate.

5.0
by justincarroll982 on Mar 07, 2022

Awesome crew at Greenway KIA of Rivergate. Very helpful and willing to negotiate. I definitely recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Justin - Thank you for recommending Greenway Kia of Rivergate! We are very glad to know that you had a positive experience working with our team. Congratulations on your new ride!

I had a situation with my car and called and spoke with

5.0
by Sam244 on Mar 02, 2022

I had a situation with my car and called and spoke with Josh and he was willing to help me resolve the situation. Josh and Mac provided excellent customer service and they had my car fixed in a timely manner. I was disappointed when I made the phone call because I really did not expect my situation to be resolved, but after speaking to Josh I felt better and when I got to the dealership he proved to be a man of his word. EXCELLENT CUSTOMER SERVICE!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are glad to see this review! It's awesome that you loved working with Josh and Mac and they were each extremely helpful. We appreciate it here at Greenway Kia of Rivergate!

They always take care of me and work to get me in the...

5.0
by KellyP on Feb 12, 2022

They always take care of me and work to get me in the vehicle I want with the price I’m willing to pay. Great service department and sales people. This is my second purchase from this dealership and it will me my go to place from now on

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Kelly, thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with the Greenway Kia of Rivergate team. Drive safely in your new vehicle, and we hope to see you back again down the road!

Quickly registered. Service wait short. Thanks for...

5.0
by rjackman4 on Feb 11, 2022

Quickly registered. Service wait short. Thanks for excellent service and attention . Staff ‘s patience is appreciated

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's our pleasure to assist you! Thank you for supporting Greenway Kia of Rivergate with a fantastic review. Enjoy your weekend and hope to see you down the road.

Wonderful Car Buying Experience

5.0
by The Essex Family on Feb 10, 2022

This was the most pleasant car shopping and buying experience. Matlock was friendly, professional, and knowledgeable. Even the final step, the document signing, was painless. I highly recommend Greenway Kia to everyone.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Greenway Kia of Rivergate team. Drive safely in your new vehicle, and we hope to see you back again down the road!

Me and my husband bought our first brand new car ever...

5.0
by Gabriellevanetten123 on Feb 07, 2022

Me and my husband bought our first brand new car ever from Kia rivetgate and could not be any happier! Fredrick Jackson was so kind and worked with our budget we had in mind! I only have great things to say about this dealership!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Congrats on your purchase! We are thrilled that Frederick was wonderful to work with. We appreciate your business. If there's anything else we can do for you, please let us know.

Very professional and knowledgeable, got the problem...

5.0
by Sylviabhire on Feb 05, 2022

Very professional and knowledgeable, got the problem fixed while I waited! I give them an A+++ and will definitely be back for the updates!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Sylvia, thank you for the glowing review! We are so glad to hear that you had such a successful service experience working with the Greenway Kia of Rivergate team. Drive safely, and we hope to see you back again down the road!

My husband and I will be back soon to have the updates done! Thanks again! Sylvia

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